We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent location and spotlessly clean.” 4 of 5 stars
Review of Hegra Hotel

Save Saved
You added Hegra Hotel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hegra Hotel
2.0 of 5 Hotel   |   Herengracht 269, 1016 BJ Amsterdam, The Netherlands   |  
Hotel amenities
Ranked #104 of 343 hotels in Amsterdam
Darlington
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Excellent location and spotlessly clean.”
4 of 5 stars Reviewed February 14, 2014

Arrived at the hotel to find spotlessly clean, fresh bedding and well heated. There is loads of hot water and fresh towels. The bathroom is tiny but hey you are on holiday! You just need to have a quick shower and back out to enjoy yourselves. The location is very close to Dam Square so it is ideal for sightseeing and restaurants, bars. The breakfast at 6 euro is great value and was ample to keep us going till lunchtime. The reception is manned well and they are helpful and informative. The cat Othello is an absolute star. Wished i could bring him home! Well done Hotel Hegra.I will recommend to others xxx

Room Tip: ask for a view.
See more room tips
  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

108 people have reviewed this hotel

Traveler rating
    34
    56
    9
    4
    5
See reviews for
22
39
1
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
malta
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 2, 2013

Great location, within walking distance to many attractions and few minutes by walk to Dam Square. Really clean rooms and extremely helpful staff. Will highly recommend to anyone visiting Amsterdam and if I'm back in Amsterdam will definately stay there. A+++++++

Stayed December 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colleyville, Texas
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed October 28, 2013

We booked this hotel for 3 nights through Booking.com. We booked 2 rooms for almost a year in advance (during Oktoberfest time). I got an email from Booking.com about 2 weeks later saying the hotel was trying to verify my credit card. Then I was notified that they cancelled both the rooms. My credit card information was all correct in Booking.com (which I use all the time). I called my credit card company and not only had they not denied anything but they had no history of Hegra Hotel even trying to verify my credit card. At this point, the Hegra Hotel was full and we could not fix our reservation and Booking.com tried to talk with them as well. My thoughts are that they wanted to cancel and charge more for the rooms or maybe when we booked the rooms they actually didn't have the rooms available. Either way, we are pretty disappointed. I did a lot of research on where to stay for our visit and now it is difficult to find other good hotel rooms in the area since it is a busy time of the year. I was embarrassed too since we booked a room for another couple traveling with us.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 18, 2013

The hotel was very clean, very close to Central Station, but quiet . Staff was so friendly and helpful. Room was typical European small but met our needs. It was actually a house on one of the main canals with 11 rooms. If you have any problems with steps you need to look elsewhere but the tiny steps to our room were although not easy, rather part of the charm. Price was great and I would stay again!


  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 9, 2013

Yes, the rooms are smallish, but most of the hotels in these old buildings are. This was our third trip to Amsterdam and this was not the smallest we've been in. The rooms are clean, the bathrooms are remodeled and great. Our room (#7) was in the back and very quiet. The stairs are very steep and narrow, but most of the hotels in older buildings have steep stairs. Breakfast is OJ, softish boiled eggs, hard rolls, croissants, cheese, ham, yogurt,cereal, coffee or tea. It is an easy walk to most places and the streetcar is a block away. My only complaint was the mattress, which was lumpy and needs replaced. There is I sign in the bathroom stating they will only replace the towels if you leave them on the floor (for ecological reasons). If you want clean towels, follow the directions,

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westyat7000
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 25, 2013

Just spent 2 nights at the Hegra Hotel in Amsterdam. It was a great stay. We were in room number 10, top floor facing the canal. The room was very clean and fairly spacious, and the bathroom was newly remodeled.

We arrived early, and the hotel allowed us to store our bags while we went out to get some lunch. When we arrived back at the hotel to check in, our bags were waiting for us in the room.

I did not get the mans name who was at the front desk while we were there, but he was incredibly helpful. He truly went above and beyond to help us out.

The stairs are steep! I do not find this out of the ordinary for this type of European hotel.

We'll be back.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Hegra Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hegra Hotel

Address: Herengracht 269, 1016 BJ Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
#104 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hegra Hotel 2*
Official Description (provided by the hotel):
Hotel is completely renovated this year ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Travelocity, Tingo, EasyToBook, BookingOdigeoWL and Venere so you can book your Hegra Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hegra Hotel Amsterdam

Owners: What's your side of the story?

If you own or manage Hegra Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.