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“Wonderful hidden treasure” 5 of 5 stars
Review of Hegra Hotel

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Hegra Hotel
2.0 of 5 Hotel   |   Herengracht 269, 1016 BJ Amsterdam, The Netherlands   |  
Hotel amenities
Ranked #104 of 343 hotels in Amsterdam
Amsterdam
1 review
3 helpful votes 3 helpful votes
“Wonderful hidden treasure”
5 of 5 stars Reviewed October 18, 2013

The hotel was very clean, very close to Central Station, but quiet . Staff was so friendly and helpful. Room was typical European small but met our needs. It was actually a house on one of the main canals with 11 rooms. If you have any problems with steps you need to look elsewhere but the tiny steps to our room were although not easy, rather part of the charm. Price was great and I would stay again!


  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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108 people have reviewed this hotel

Traveler rating
    34
    56
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    4
    5
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22
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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  • English first
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English first
Las Vegas, Nevada
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 9, 2013

Yes, the rooms are smallish, but most of the hotels in these old buildings are. This was our third trip to Amsterdam and this was not the smallest we've been in. The rooms are clean, the bathrooms are remodeled and great. Our room (#7) was in the back and very quiet. The stairs are very steep and narrow, but most of the hotels in older buildings have steep stairs. Breakfast is OJ, softish boiled eggs, hard rolls, croissants, cheese, ham, yogurt,cereal, coffee or tea. It is an easy walk to most places and the streetcar is a block away. My only complaint was the mattress, which was lumpy and needs replaced. There is I sign in the bathroom stating they will only replace the towels if you leave them on the floor (for ecological reasons). If you want clean towels, follow the directions,

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westyat7000
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 25, 2013

Just spent 2 nights at the Hegra Hotel in Amsterdam. It was a great stay. We were in room number 10, top floor facing the canal. The room was very clean and fairly spacious, and the bathroom was newly remodeled.

We arrived early, and the hotel allowed us to store our bags while we went out to get some lunch. When we arrived back at the hotel to check in, our bags were waiting for us in the room.

I did not get the mans name who was at the front desk while we were there, but he was incredibly helpful. He truly went above and beyond to help us out.

The stairs are steep! I do not find this out of the ordinary for this type of European hotel.

We'll be back.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, Scotland, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 17, 2013

4 of us stayed here for 4 nights in september. We paid £790 between us. The room was tiny with no wardrobes so we had to live out our cases. The room was only big enough for a couple. The first night we never got a winks sleep as there was a party going on in the house nextdoor. Me and another guy were bitten alive with bed bugs. I actually saw them and was nearly sick. Floor was filthy. Bathroom was tiny. Good location but thats it. My bites are just clearing up now a week on. I never booked this place but thinking back we should have asked to see room first. The beds as someone else said were so thin you had to watch when you turned or u were on the floor. Dirty Dirty rooms. My girlfriend thought i had some sort of disease when she seen all the bites. I had several on my head and at one point thought it had burrowed in and was still there. Bathed in tcp and aplied savlon for a week. Angry i paid to get bitten.

Room Tip: Wherever you go ask to see room first
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  • Stayed September 2013, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois, Usa
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 13, 2013

My wife and I stayed at Hotel Hegra in room 7. The room was the smallest we have ever stayed in over 25 years of traveling in Europe, 150 sq ft maybe. No closets so could not unpack bags. The bed had a foam mattress so that there was no support on the outside edges and you basically had to huddle together in the middle in order to not fall off the bed. She is 110lbs and I'm 165lbs so not a weight problem. Bathroom was small with only a sink the width of my hand. Staircase would challenge a good mountain climber. All for about 300 a night, Wow what fun!

  • Stayed September 2013, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 9, 2013

Good location.

The rooms are the smallest I have ever seen, but were clean. The staff could have been more friendly, but overall the hotel was ok.

We only stayed for a couple of days, but they did not change our towels.

  • Stayed August 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellinzona, Switzerland
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed August 25, 2013 via mobile

We arrrived few minutes after 11pm and since the reception was just closed we ring the bell indicated on the door. The owner (probably on the phone diverted from the ring) told us we were late, it was not his problem (although we paid, we arrived and the room was free and allocate to us), he didnt care and we should find another hotel. Very arrogant, no consideration, absolutely not guest oriented. Luckily the guy in charge of the reception until 11pm woke up , opened the door and gave us our room. The room is very small. Quite central located. Highest rate/square room in my entire life. Not to reccomend.

  • Stayed August 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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AmsterdamBart, Eigenaar at Hegra Hotel, responded to this review, August 26, 2013
We are sorry to that you had to wait to get in the hotel, but you have understand that for a small hotel with only 9 rooms its not possible to have a 24 hours reception. we make that very clear by the reservation, and always ask the guest for the arriveltime, you added a arrivel at 14.00h, if you contacted the hotel by phone or mail of your late arrivel we could wait for you instead report it as a no-show, however we managed to give you a room after midnight wich unfortanally did not mach your expectations.
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Additional Information about Hegra Hotel

Address: Herengracht 269, 1016 BJ Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
#104 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hegra Hotel 2*
Official Description (provided by the hotel):
Hotel is completely renovated this year ... more   less 
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Also Known As:
Hegra Hotel Amsterdam

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