Maybe I expected too much. It is, after all, a TripAdvisor and Rick Steves' recommended hotel. Unfortunately, there were just too many things that went arwy.
Let's start with the good things about the Hotel Fita.
Location, location, location. The hotel is on a quiet street one short block from the Van Gogh and Stedelijk Museums. The tram line that takes you to the historic center and the Centraal train station runs along the street where those museums are, so traveling to and from the hotel is very easy. One block in the opposite direction is the Rodeo Drive of Amsterdam, so if you have a lot of money to spend on high end fashion, you're in the right place.
Friendly staff. Really friendly and helpful with directions and pancakes.
Sleep. The bed in my room was really comfortable and the room temperature was perfect from beginning to end.
Okay. Let's get to the not-so-good about the Hotel Fita.
Cleanliness. My room seemed pretty clean at first. But then I noticed that the tea kettle in the closet, helpfully pointed out to me by the proprietor when I checked in, was dirty. So much for making tea in my room. I guess they expect guests to only use the Nespresso machine. But then why keep the assortment of instant coffee and tea under the night stand? Next, the bathroom seemed pretty clean, except for the shower. It looks like it was forgotten during a recent renovation. There's a lot of hard water spots and build-up and the floor mat was dirty. On my second day at the hotel, I returned from a day of sightseeing to find a pink kitchen towel on my suitcase. Apparently, it was left over from the cleaning service, which the proprietor said was new. Hmm. OK. I had three nights there so I figured that it would get better. It didn't. The next day, I noticed that the cleaning crew didn't clean the water glass or tea cup. So, needless to say, I didn't use the Nespresso machine or drink the water in the room again.
Hot water. I didn't have it my first morning at the hotel. As soon as I got up, I tried to take a shower but couldn't get any hot water, only a lot of noisy pipes and freezing H2O. I gave up and went down to breakfast where the proprietor informed me that he heard the noise the pipes made when I tried taking a shower and so he went and repaired the boiler. Thankfully, by the time I finished breakfast, the hot water had returned and I didn't have this problem the remaining two nights of my stay.
Finally, the hit and miss of the Hotel Fita.
Breakfast. The hotel has a large and varied breakfast buffet. There are freshly made scrambled eggs and bacon, an assortment of breads and danishes, cereals, cheeses, fruit, juices, and coffees. The bread is fresh. I know this because I awoke to the smell of baking bread every morning, three floors up from where the kitchen is. Dutch pancakes are available upon request and the staff is happy to make them for guests. Unfortunately, however, I noticed that there were some gnats flying around the cheese. They were there all three mornings I was at the Hotel Fita. Needless to say, I didn't eat the cheese.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.