Just completed a three week Europe trek and maybe this hostel was probably the worst one I stayed in. That being said, it's not that bad, just some good with some bad. The location is good, close to Dam square and the central station. Walking distance to everywhere. The washrooms have enough showers and toilets and they are clean enough. They offered a decent breakfast in the morning that will fill you up. They make a point of not making sandwiches for the rest of the day..
The bad... two of the staff members there, while not directly rude, certainly have a degree of arrogance. Asking a question was more difficult than asking for a favor from the godfather. But there were some other helpful staff members. One other huge negative, in a dorm bed of 20, there was no one to charge electronics. That could be a problem with the building itself, but everyone using phones, tablets, laptops, you should have more access for everyone. I wouldn't stay here again, a bit pricy for what they have. But, not terrible.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
July 24, 2013
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Great that you enjoyed our location and breakfast!
We are sorry to hear about the staff members, it is not acceptable that staff members are rude.
In order to prevent this from happening, we would ask you to write us an e-mail to email@example.com We would really appreciate that.
I understand that there was a problem with charging your electronics. Stayokay Stadsdoelen is a monumental building, it is impossible to have more plugs in the rooms. To compromise we offer the service to charge them for free at our reception. You can pick the electronics up 24/7, since we are always open. We hope you enjoyed your stay and we hope to hear from you.
Kind Regards, Anna Stayokay Stadsdoelen
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.