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“A good choice” 4 of 5 stars
Review of Holiday Inn Express Amsterdam-Sloterdijk Station

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Holiday Inn Express Amsterdam-Sloterdijk Station
3.0 of 5 Hotel   |   Zaventemweg 3, 1043 EH Amsterdam, The Netherlands   |  
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Ranked #65 of 344 Hotels in Amsterdam
Glasgow, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“A good choice”
4 of 5 stars Reviewed April 27, 2014

I stayed there with my family in April 2014 for 5 nights on our first visit to Amsterdam. From Schiphol Airport, we took NS train towards Amsterdam Centraal,

Sloterdijk Station is the second stop (Schiphol, Laylelaan and Sloterdijk) and takes around 10 minutes. At Sloterdijk, go to Stationhall (main floor of the station),

take the bus/tram exit for the hotel which is on the left if facing the main door of the Sloterdijk station. The extrance was from the back of the hotel, probably

because of the major development works near the station. Take the lift to reception which is at Level 1. We were greeted very well by the reception staff who spoke

perfect English and also told us about the transport links from the hotel and issued as a map of Amsterdam. I asked if I can get extra entry fob (key for the room) for

my wife which was issued to me immediately. The room was on the 7th floor with the view of the road and wind farms. Excellent room and a king size double bed was what

we got. Nice toilet with good shower. Room also has tea making facility, a single sofa and LCD telly with BBC. Being next to the station and development work going in

the area, we did hear some noises but it wasn't loud and didn't bother us at all.

I also asked for a child cot which was present in the room but it won't lock properly from one side and that there was no pillow or duvet for child. I asked the

reception to check the cot and if they can provide pillow and blanket. I was told that they will check the cot and provide the pillow and blanket but nothing was

checked or provided until I asked again the second day. On that occassion, I was given a pillow for the child but they said that they don't have child sized duvet. I

asked if I can have several large towel which can be used as blanket which was then provided. I had to ask the reception again the following day to check the cot as it

doesn't lock from one end and finally it got replaced.

Other issue I had was the cleaning service in the room. Although the hotel was very clean and tidy, the room cleaning service was not great. They won't wash the tea

cups, not even replenish the tea/coffee bags. On several occassion they didn't even pick up the pillow that was dropped on the floor. One day, carpet in our room

wasn't even vaccummed as the rubbish was still on the floor.

Hotel provides breakfast from 6:30 to 10:30 which IMHO was abundent which included cereals, croissants, buns, meats, jam, cheese, butter, fruits, bread, juices, tea,

coffee and milk. Although I think there should be a little more variety for vegeterians such as Hash Browns, Baked Beans, etc. The hotel has large and bright breakfast

room, although it might ocassionally get busy but the staff was excellent and always present to help. There is a koisk inside the hotel which had microwave food, which

you can buy for around Euro 4.50 (which is Halal too).

The hotel has free wifi which provides good internet connectivity. They had issue with the internet on one day but that was identified quickly and it was fixed within

hours. The best thing is that they provide KPN internet at hotel, which works across Netherlands as you get KPN wifi almost everywhere in Netherlands (I used it in

Hague as well). So no extra internet cost :)

Hotel is very well located with excellent transport link, not far at all from the city centre and bus 48 can take you there in 20 mins or Amsterdam Centraal is the

next station if using train. Tram 12 take you to the other side on the city towards Vodelpark.

Pros:
- Excellent location
- Good transport
- Overall clean
- Nice staff
- Good size bed

Improvements Required:
- Better bedding should be provided for children
- Most importantly, room cleaning service needs to be improved

Overall, we had a good stay and I would definitely recommend it to someone visiting Amsterdam for the first time.

Room Tip: Higher floor room for good view.
See more room tips
  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HI_Express, General Manager at Holiday Inn Express Amsterdam-Sloterdijk Station, responded to this review, May 2, 2014
Dear Junaid106,

Thank you for your stay with us.
We are pleased with the positive comments and really appreciate the feedback on things we can still improve in our hotel. All points have been discussed in our team meetings to prevent this from happening in the future.

Kind regards,
Anne Schrijen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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640 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
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English first
Mission, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 24, 2014

Excellent location, 10 min from airport and 15 min to downtown. 100 yd from Sloterdijk station where you can find convenience stores, fast food, pharmacy and trian tickets to sorrounding cities. There is atram no 12 that takes you directly to Van Gogh and Rijk museum. The bus #48 takes you to downtown in about 15 min. The breakfast is good, includes cereals, juice, fruits , bread, cheese and hams. The room are clean and air condition it works fine but it takes about 1 hour to reach the temperature requested due to the high efficiency system used. In summary a good option for your first trip to Amsterdam, good value for your money.

Room Tip: Higher floors are quieter
See more room tips
  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HI_Express, General Manager at Holiday Inn Express Amsterdam-Sloterdijk Station, responded to this review, April 26, 2014
Dear Dante_TX,

Thank you for staying with us. We are very pleased that you enjoyed your stay and hope to welcome you back in the near future.

Kind regards,

Anne Schrijen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toledo, Ohio
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 23, 2014

This hotel is exceptionally clean which is a huge plus! Breakfast was also very good, I don't normally eat hotel breakfasts but after my first foray downstairs I made sure to go back each morning.
Room was good, very pretty. A little small for two people, but it is Europe.
Front desk staff was wonderful. Every person we dealt with was friendly and helpful. You would think with the amount of tourists and groups they would get over-whelmed but they didn't.
The location is fantastic (even with the massive construction project) because of it's proximity to the Sloterdjik station. Bus, Tram or Train right outside of the hotel. You can buy some tickets right in the hotel front desk and they'll explain how everything works.

One tiny complaint, why no washcloths?

  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HI_Express, General Manager at Holiday Inn Express Amsterdam-Sloterdijk Station, responded to this review, April 26, 2014
Dear tlm0000,

Thank you for staying with us. We are very pleased that you appreciated our service, location and facilities. Oops, were you not informed about our washcloths? We have them available at reception upon request.

Please come back soon, we would love to welcome you back.

Kind regards,

Anne Schrijen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newton Stewart, United Kingdom
1 review
5 of 5 stars Reviewed April 22, 2014

Having stayed in many Holiday Inns, this ranks as the best I have experienced in terms of cleanliness, friendliness of staff and convenience for getting into or out of the city. Transport links are frequent and relatively cheap (but don't use the taxis!) The breakfast provision is comprehensive for a cold buffet. Though the hotel does not have a restaurant there is an excellent one (Hermes) right in front, within a couple of minutes walk. I would stay here again should I make a return visit to Amsterdam.

Room Tip: Select a room away from the lifts.
See more room tips
  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HI_Express, General Manager at Holiday Inn Express Amsterdam-Sloterdijk Station, responded to this review, April 26, 2014
Dear Stephen B,

Thank you for staying with us and for your time to write this review.
We are happy to see the positive comments on our hotel, the facilities and most important our team.

Kind regards,
Anne Schrijen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kolkata, India
Top Contributor
79 reviews 79 reviews
41 hotel reviews
Reviews in 39 cities Reviews in 39 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed April 20, 2014

Best thing about this hotel is its location. Not exactly in the heart of the city, but right next to the Sloterdijk station. The train is just one stop from Amsterdam Centraal station - you are right into the middle of all action !

The tram no.12 too takes you directly to the Museum centre - Van Gogh is right there!

The hotel offers a decent breakfast buffet. The rooms are very clean and offer free wi-fi. My room in the 2nd floor was right next to the station, but I could hardly hear any noise. The staff are very friendly too. The lady at the desk helped me out with the locations around and also offered a complimentary cloak room service.

Happy with the service. Would be glad to stay here once again.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HI_Express, General Manager at Holiday Inn Express Amsterdam-Sloterdijk Station, responded to this review, April 22, 2014
Dear Sanjay_GT,

Thank you for your time to write this review. We are very pleased that you enjoyed your stay.
We hope to welcome you back in the near future.

Kind regards,
Anne Schrijen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ellwangen, Germany
Top Contributor
71 reviews 71 reviews
24 hotel reviews
Reviews in 40 cities Reviews in 40 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 19, 2014

Pro: close to downtown (5 min train ride to Ams Centraal), good amenities, everything appears new and clean, very friendly staff

Cons: Hotel is essentially attached to the train station so you do get some good amount of noise from the trains coming into and leaving the station.

Stayed April 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HI_Express, General Manager at Holiday Inn Express Amsterdam-Sloterdijk Station, responded to this review, April 22, 2014
Dear mikey23man,

Thank you for staying with us. We are very pleased that you enjoyed your stay.
We are very happy with your comments regarding our location, cleanliness and staff and appreciate your comments regarding the sound of the trains. We will investigate the impact of our sound proof windows.

Kind regards,
Anne Schrijen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Yorkshire, United Kingdom
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 14, 2014

We came for a long weekend and stayed here as it was away from the centre and within budget. Absolutely lovely hotel, very modern and clean with very friendly staff who were always happy to help. The breakfast was very nice and all the surrounding rooms were immaculate. Right next to the train station and we were worried we'd hear a lot of noise but we didn't at all! The views weren't great but it didn't matter at all and we would all stay again and I would definitely recommend to others!

  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HI_Express, General Manager at Holiday Inn Express Amsterdam-Sloterdijk Station, responded to this review, April 15, 2014
Dear Becky9182,

We are so pleased that you chose us for your stay in Amsterdam and would like to thank you for writing this review.
We are happy to read that you enjoyed your stay and we would love to welcome you back soon.

Kind regards,

Anne Schrijen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Amsterdam-Sloterdijk Station

Address: Zaventemweg 3, 1043 EH Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #65 of 344 Hotels in Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Amsterdam-Sloterdijk Station 3*
Number of rooms: 254
Official Description (provided by the hotel):
The new Holiday Inn Express Amsterdam - Sloterdijk Station is now open!The hotel is ideally located on top of one of the main train stations of Amsterdam. With great connections from the Airport terminal building by train (every few minutes in 8 minutes door to door) and excellent onward connections within 5 minutes to Amsterdam Central Station (50 times an hour by either train, metro, tram and bus) it has never been so easy to enjoy Amsterdam without worrying to much about your budget. The train on your doorstep will bring you into the hustle and bustle of Amsterdam city centre within 5 minutes where you can enjoy famous sites like the Dam square, Anne Frank House, Portuguese Synagogue, Van Gogh Museum, famous canals (grachten), Rijksmuseum, canal boat rides, Begijnenhof, red light district, Bijenkorf, shopping, sightseeing and clubbing at your convenience. With spacious, well-furnished rooms offering great bedding and walk in shower and modern equipment like LCD TVs with satellite TV, free Wi-Fi (in the whole hotel), free coffee/tea facilities and free Continental breakfast, this hotel is your best central point to start your journey into so many main destinations like Amsterdam, Haarlem, The Hague, etc in the Netherlands. Next to the parking spaces at the hotel our guests will also find special low-cost parking facilities next to the hotel and the train station. ... more   less 
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