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“basic and efficient” 4 of 5 stars
Review of Holiday Inn Express Amsterdam-Sloterdijk Station

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Holiday Inn Express Amsterdam-Sloterdijk Station
3.0 of 5 Hotel   |   Zaventemweg 3, 1043 EH Amsterdam, The Netherlands   |  
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Ranked #60 of 344 Hotels in Amsterdam
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
Reviews in 24 cities Reviews in 24 cities
20 helpful votes 20 helpful votes
“basic and efficient”
4 of 5 stars Reviewed October 31, 2013

Hotel is basic and well situated. The railway station for either going to Schiphol or Amsterdam Centraal is just opposite the hotel.
Rooms are spacious, clean; no surprises.
Noisy and impolite room neighbours were a problem during my stay.
Breakfast was basic but adequate.
Personel was friendly and efficient

Room Tip: If you only need 1 room ask for a room without connecting doors!
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  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HI_Express, General Manager at Holiday Inn Express Amsterdam-Sloterdijk Station, responded to this review, November 8, 2013
Dear rkoopmans,

Thank you for sharing your experiences. I am sorry to hear that you rest was disturbed by other guests during your stay. Please contact the reception whenever something similar happens to you.

We hoop to see you again at the Holiday Inn Express Amsterdam Sloterdijk Station.


Kind regards,
Paul Bremen
Interim General Manager
Holiday Inn Express Amsterdam Sloterdijk Station
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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603 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (130)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Worcester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 30, 2013

I've just had the best stay ever. The facilities, the rooms....the sheer quality of everything at this hotel make it brilliant. It's right next to the main station and right outside is the bus stop where the number 48 goes stright into town. Couldn't be easier......but i am forgetting something....the staff are SO nice. Yvonne greeted us like friends and for the five days we were there, always remembered our names and was always happy to engage us in conversation. She made our stay the best ever.....well done Holiday Inn....and well done Yvonne. x

Room Tip: I loved he view of the railway station. Facinating.
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HI_Express, General Manager at Holiday Inn Express Amsterdam-Sloterdijk Station, responded to this review, November 8, 2013
Dear Ellis661,

It is warming to read that you enjoyed the hospitality provided by the team. Thank you for sharing your enthusiasm though Tripadvisor. Please rest assure that your comments have been shared with team.

We look forward to welcoming you back to our hotel.

Kind regards,
Paul Bremen
Interim General Manager
Holiday Inn Express Amsterdam Sloterdijk Station
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
50 reviews 50 reviews
28 hotel reviews
Reviews in 29 cities Reviews in 29 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 29, 2013

Stayed for a day during a busy Oct weekend when AMS Marathon took place. The hotel Manager Paul Bremen helped a lot in getting a room and cant thank him enough.

Rooms are of decent size with decent amenities. The breakfast spread is decent but the biggest plus is the location. We were out late so coming back to hotel was safe and easy.

I have stayed there earlier and would do so again.

Room Tip: All rooms are sound proof but would suggest to go higher as the train noise would be negated. I have...
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HI_Express, General Manager at Holiday Inn Express Amsterdam-Sloterdijk Station, responded to this review, October 30, 2013
Dear Jeet_junior,

Unfortunately we did not have the opportunity in person. I am very happy to read that you enjoyed your stay with us and I look forward to welcoming you once more to our hotel.

Kind regards,
Paul Bremen
Interim General Manager
Holiday Inn Express Amsterdam Sloterdijk Station
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
China
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 24, 2013

We travelled 3 weeks in Europe and have lived in many hotels. This hotel is the only hotel purchased in advance non-refundable hotel and only one that had big problems. when we got there around 6pm, a frontdesk lady checked our reservaion and asked us if we had car, when I told her yes, she told me there was a problem with their PCs, so there was no rooms for us. What they could do was to get us rooms in their hotel at airport. She said we had to take trains for city center anyways, just few stations more didn't hurt us. She told us so calmly and coldly, and I felt she just wanted to get rid of me from the frontdesk. Since no more rooms I had to accept this. Then 5 of us, including 2 kids checked in at the airport hotel. Then we asked the staff how to get to city center, they showed us a small map. We had to walk for 15mins to a train station, took train from there. Ticket costed 7 or 9Euro(can't remember exactly) a person. Then we thought this was too difficult and we wanted to move back for the second night, so we called the staff at Amsterdam-Sloterdijk Station hotel. A gentleman answered my call. He still insisted the two hotels have no difference rather than few more stations further, he even said the ticket cost the same. This is not true! the Amsterdam-Sloterdijk Station hotel is right on top of the train station while the airport hotel had to walk 15mins to train station. One ticket cost at least 7Euro, while the Amsterdam-Sloterdijk Station hotel to main station is only 2Euro, 4mins! I really don't know the hotel staff is not familiar with these, or they just tried to fool their guests! I got angry with him and told him we were moving back, no matter what excuses, even on a first come first server basis, we could check in after 24h we have arrived, not to mention pre-purchased non refundable reservation, so he agreed. The next morning, we got there early. A very warm lady received us and finished the checkin for us although the rooms were not ready, but guaranteed for us. She told me both rooms were on 7th floor, and showed me room nmbers. When we got back in the evenng to get keys, another guy told me one room on 7th F, the ohter one on 6th F. I said this is not right, why you changed our room again. He said he didn't change anything. I told him this was not the case in the morning. He showed me the reservation done in the morning, I saw a room number for 7th F, but the number I remembered was not there, so I told him the other room shoud be 7XX, pls. check. The guy didn't want to check, then another staff came, and asked what was going on, then he found out that the room on 6th F was not under my name! I really don't know what to say about them and couldn't help wondering whether there was PC problem or human problem in this hotel.

Room Tip: good rooms and location, hope you have better luck than us.
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  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HI_Express, General Manager at Holiday Inn Express Amsterdam-Sloterdijk Station, responded to this review, October 30, 2013
Dear Xixi066,

I regret to read that your experience did not match your expectations at all. Unfortunately, due to unforeseen technical problem, we had to book you a room with our colleagues near the airport. This hotel is indeed a bit further from the city centre and train tickets are not priced the same as was suggested by my colleagues. I would like to apologize for the inconvenience all of this has caused. Please rest assure this will be addressed to the team. On the other hand I am confident that the experience you had is not exemplary for the service we pride ourselves in delivering. I would be grateful if you would stay with us again during your next trip to Europe to show you our true spirit of hospitality.

Kind regards,
Paul Bremen
Interim General Manager
Holiday Inn Express Amsterdam Sloterdijk Station
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bradford, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 23, 2013

My friend and I stayed at this hotel in early October and it was excellent. I chose it because of the location (next to a main train station and just above a bus station - less than 10 minutes away from the city centre) and the price was very competitive. Although we only had the option of booking a double room, when checking in I asked if they could give us a twin instead and it was no problem.

Breakfast was included and it was far beyond the regular continental breakfast you normally get at these places. There were bread rolls, croissants, toast, cereal, butter, jams, yoghurt, cheeses, egg, meats, juice, tea and coffee.

The room itself was very clean and well decorated, and while not very spacious, it was more than comfortable. The mattress and pillow were very firm (which I love) and as for the duvet... I was seriously considering taking it with me as it was so warm and soft. A very good night's sleep indeed. The bathroom had a hair dryer (not the best, but it worked) and thankfully soap/shampoo as I had forgotten mine.

All the staff were courteous and friendly and they were happy to store our luggage for us until we were ready to leave that night. A very good stay at this hotel and I would definitely stay here again.

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HI_Express, General Manager at Holiday Inn Express Amsterdam-Sloterdijk Station, responded to this review, October 30, 2013
Dear smashmash,

Thank you for the positive review on Tripadvisor. I am very happy to read that you enjoyed our free continental breakfast. We put a lot of work in keeping our hotel as clean as possible and strive to provide all our guest with the most hospitable service we can. It is nice to see that this is much appreciated and shared by our guests.

Kind regards,
Paul Bremen
Interim General Manager
Holiday Inn Express Amsterdam Sloterdijk Station
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 23, 2013 via mobile

Excellent hotel! Train station couldn't be no closer and yet the room quiet. Easy access to central station and the city. Will hopefully be coming back for a short stay Xmas time. The staff were friendly and helpful and even got a free tester shot of something I can't remember.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HI_Express, General Manager at Holiday Inn Express Amsterdam-Sloterdijk Station, responded to this review, October 30, 2013
Dear Jammy69,

Thank you for our kind words and thank you for sharing this through Tripadvisor.
Please let us know if there is anything we can do assisting you in planning your Christmas trip to Amsterdam.

Kind regards,
Paul Bremen
Interim General Manager
Holiday Inn Express Amsterdam Sloterdijk Station
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ghent, Belgium
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 20, 2013

If you're looking for an affordable overnight stop with parking space (Park & Ride) and/or good public transport access into the city centre (and airport), then this is a property to consider. Reasonable fares, modern, spacious & clean room (better than I expected for an Express). Free Wi-Fi access in the room was not so reliable (I was at the end of the hall) but worked fine in the lobby. I could hear my neighbours bathroom very well so, at least for the room I stayed in, acoustic isolation is up for improvement (reported this on hotel's review system).

Friendly staff at reception and especially at the lobby bar. Efficient & fast check-in and check-out, as it should be.

All in all would stay again for an overnight stop.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HI_Express, General Manager at Holiday Inn Express Amsterdam-Sloterdijk Station, responded to this review, October 30, 2013
Dear bvdo,

Thank you for your time in sharing your experiences through our HeartBeat questionnaire as well as through Tripadvisor. Feedback is a valuable thing and it enables us to improve our services. I am happy to inform you that we recently have signed an agreement to upgrade our internet to a glass fibre connection early 2014. This should enable us to provide a strong signal throughout the entire hotel.
Please rest assure that your feedback regarding my colleagues will be shared.

Kind regards,
Paul Bremen
Interim General Manager
Holiday Inn Express Amsterdam Sloterdijk Station
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Amsterdam-Sloterdijk Station

Address: Zaventemweg 3, 1043 EH Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #60 of 344 Hotels in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Amsterdam-Sloterdijk Station 3*
Number of rooms: 254
Official Description (provided by the hotel):
The new Holiday Inn Express Amsterdam - Sloterdijk Station is now open!The hotel is ideally located on top of one of the main train stations of Amsterdam. With great connections from the Airport terminal building by train (every few minutes in 8 minutes door to door) and excellent onward connections within 5 minutes to Amsterdam Central Station (50 times an hour by either train, metro, tram and bus) it has never been so easy to enjoy Amsterdam without worrying to much about your budget. The train on your doorstep will bring you into the hustle and bustle of Amsterdam city centre within 5 minutes where you can enjoy famous sites like the Dam square, Anne Frank House, Portuguese Synagogue, Van Gogh Museum, famous canals (grachten), Rijksmuseum, canal boat rides, Begijnenhof, red light district, Bijenkorf, shopping, sightseeing and clubbing at your convenience. With spacious, well-furnished rooms offering great bedding and walk in shower and modern equipment like LCD TVs with satellite TV, free Wi-Fi (in the whole hotel), free coffee/tea facilities and free Continental breakfast, this hotel is your best central point to start your journey into so many main destinations like Amsterdam, Haarlem, The Hague, etc in the Netherlands. Next to the parking spaces at the hotel our guests will also find special low-cost parking facilities next to the hotel and the train station. ... more   less 
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