We chose the Swissotel primarily for its location and the fact that we can depend on the chain for decent service and rooms. The hotel did not disappoint us there but, as mentioned before, this branch of the chain is a notch below the others when it comes to decor and available services.
The location is very central and you can walk almost everywhere in the city, even the art museums if you are willing to spend the 30-40 minutes. It is across from De Bijenkorf, one of Amsterdam's top department store with an excellent food hall on its top floor - a good choice for some of your meals. The Kalvertstraat shopping street is directly behind the hotel and the Nieuwe Kerk and Royal Palace around the corner. Many of the city's tram lines stop in front of the hotel and most of the rest stop two blocks away near the big Albert Heijn supermarket where you should be able to find almost anything you would need during your visit.
One of our rooms was ready the morning we arrived and we stowed our bags there before heading off to get some brunch before checking back to see if the other room was ready. My room was not clean when we checked back but the desk clerk found me a clean room without any prompting on my part. Most of the rooms overlook 'streets' on the sides of the hotel that are about six feet wide. The only ones overlooking anything but other walls are those on the short sides of the hotel at the back on the Kalvertstraat or the expensive Executive rooms overlooking the Damrak and Dam Square. Windows are double paned and it was surprisingly quiet given how noisy the neighborhood is. The rooms might be described as modern? Very while and blue and somewhat sterile. I did not mind it at all but anyone looking for character will be disappointed. Everything worked well and there was the usual impressive Swissotel espresso machine. The beds were quite comfortable, the TV had English language channels so you could keep abreast of world news and it was easy to keep the room at the desired temperature.
This hotel really has the atmosphere of a small hotel. There is a small work out room and a room with three computers for guests to use on the same floor. The lobby is tiny and the desk staff double as the concierge. One bellman on duty. They were all very good and they gave you the impression that you were staying in a more upscale hotel with very personal service. The restaurant was okay - not great and not horrible.
We paid just over $200 a night for our room and I would definitely return to the Swissotel if I could find rooms at that price again.