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“Great Location, Great Bar, Amazing Nights Sleep.” 4 of 5 stars
Review of Swissotel Amsterdam

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Swissotel Amsterdam
4.0 of 5 Hotel   |   Damrak 96, 1012 LP Amsterdam, The Netherlands   |  
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Ranked #52 of 344 Hotels in Amsterdam
Fort Lauderdale, Florida
Top Contributor
250 reviews 250 reviews
45 hotel reviews
Reviews in 68 cities Reviews in 68 cities
170 helpful votes 170 helpful votes
“Great Location, Great Bar, Amazing Nights Sleep.”
4 of 5 stars Reviewed August 20, 2014

This hotel is located in the heart of Amsterdam and easy walking distance from everything. It could not be more centrally located or easier to access.

The rooms are very large by European standards and were spotless. The best part was the "pillow menu" where each night you could order different pillows to try out and enhance your nights sleep.

Hotel restaurant and bar nice, but with so many things in the area, only dined there once.

I'm in Amsterdam several times a year on business and when I need to stay in the city, this is my instant choice.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review, August 22, 2014
I feel truly humbled and appreciative to read such wonderful feedback on our hotel and especially our standards.
I am glad to read you enjoyed our complimentary Pillow menu, which we offer to all our guests!
Wonderful to read that Swissôtel Amsterdam is on your preferred hotel list, we cannot receive a better compliment than that, thank you!

Kind regards,

Harold Kluit
General Manager
Swissôtel Amsterdam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,424 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (177)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Yarm
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 20, 2014

Conveniently located in the centre of Amsterdam, just off Dam Square. The entrance is small and inconspicuous as is the Reception area. However the room was lovely, very clean and nicely decorated. The staff were keen to assist with any query I had and provided us with a late check out. The breakfast was excellent with plenty of choice. I would choose to stay at this hotel next time I am in the city.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Swissotel Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review, August 22, 2014
Your experience really speaks to what we strive to achieve for all of our guests. Your comments will certainly be shared and will inspire our team members to go the extra mile.
We truly hope that you will find your way back to Amsterdam for another visit and we look forward to providing you our warm and engaging hospitality again.

Kind regards,

Harold Kluit
General Manager
Swissôtel Amsterdam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 20, 2014

This was almost too nice a hotel--it was so comfortable a room, especially the bed, it was sometimes hard to get out in the morning to sightsee. Loved the free wifi, coffee maker (they have an electric kettle for tea as well, if you ask), minifridge in the room. They let me borrow a converter for the electricity, which I had forgotten, which was much-appreciated. The scented hallways were interesting--I liked it but scent-sensitive travelers should be aware.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review, September 19, 2014
Thank you for your review on Tripadvisor. I am very glad to hear that you enjoyed your stay with us. We are looking forward to welcoming you again in the near future.

Kind regards,

Harold J. Kluit
General Manager
Swissôtel Amsterdam
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Leigh-on Sea, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed August 20, 2014

I stayed for 4 nights in late July. Rooms are very comfortable and clean, hotel staff superb, breakfast very good with a great choice, and location second to none. I would recommend this hotel for business and pleasure.

Room Tip: I would recommend a room at the back of the hotel as this is much quieter.
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  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review, August 22, 2014
Thank you very much for taking the time to write this review.
Nice to read you enjoyed Amsterdam to the fullest.
It puts a smile on my face reading you found the service at our hotel to be excellent. This is absolutely one of our strengths.

Thank you for recommending our hotel and I hope we will be able to welcome you again at Swissôtel Amsterdam.

Kind regards,

Harold Kluit
General Manager
Swissôtel Amsterdam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 20, 2014

This hotel is in a great location being right on the town square. The bed was really comfy and the staff were very friendly and helpful. A selection of English speaking tv was good for us as we are not young and were not out too late. It is also very close to the Railway Station if thats your mode of transport as it was ours. Would recommend to others.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review, September 19, 2014
Thank you for your review on Tripadvisor. I am very glad to hear that you enjoyed your stay with us. We are looking forward to welcoming you again in the near future.

Kind regards,

Harold J. Kluit
General Manager
Swissôtel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 20, 2014

This hotel certainly took us by surprise! The first surprise was that it was literally right in front of us when we had walked a few minutes down to Dam Square from the train station - great location. The room - was HUGE! We book a standard room and it was great. VERY large, awesome bed, pillow menu, bathtub, cute little view onto a decorated courtyard and so it was also quiet! Rooms are slightly dated, but for the size of the rooms and the service this is not an issue. Lovely staff and an okay breakfast, despite other reviews. Oh and GREAT gym! Thanks for having us, we will be back!

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review, August 22, 2014
Your experience really speaks to what we strive to achieve for all of our guests and these comments will allow us to share the story and continue to inspire our team to always do more for our guests.
We are looking forward to your next visit and I am confident that our team will find new ways to “WOW” you, and provide the unique personalized service you come to expect of us.

Kind regards,

Harold Kluit
General Manager
Swissôtel Amsterdam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northampton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 17, 2014

This was a fantastic hotel with excellent staff.The bed was the comfiest we had ever slept in. The staff were amazing. Particular thanks to Corena, who helped us with our flight check out. Nothing was too much trouble. Highly recommended.

Room Tip: Choose this - it is excellent for everything.
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review, August 22, 2014
On behalf of all the colleagues here at Swissôtel Amsterdam I would like to express my most sincere appreciation for having stayed with us during your time in Amsterdam.
I will inform my colleagues of your kind words, in particular Karina, and continue to inspire our team to always do more for our guests. Moreover, I am glad to hear you enjoyed our bed.

I once more would like to thank you for staying with us and taking the time to write this review, we hope to welcome you again in the near future.

Kind regards,

Harold Kluit
General Manager
Swissôtel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Swissotel Amsterdam

Address: Damrak 96, 1012 LP Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#31 Business Hotel in Amsterdam
#35 Luxury Hotel in Amsterdam
#37 Family Hotel in Amsterdam
#44 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Swissotel Amsterdam 4*
Number of rooms: 110
Official Description (provided by the hotel):
Swissotel Amsterdam boasts the best location in town, right at Dam Square in the heart of the city centre. Being just 20km from Schiphol Airport and a short walk from Central Station, this 4-star hotel offers a perfect base for your stay in Amsterdam. All major sights and attractions are within walking distance. Offering 110 soundproof rooms and suites, Swissotel Amsterdam makes a quiet and comfortable haven amidst a bustling density of high-end shops, restaurants and bars.All rooms include a Nespresso coffee machine and individually controllable climate control. Hotel guests have free access to Swissotel Amsterdam Fitness, featuring state of the art cardio-vascular equipment, and to the Business Centre, providing free internet and office supplies. ... more   less 
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Also Known As:
Swissotel Amsterdam Hotel Amsterdam
Swissotel Hotel Amsterdam
Amsterdam Swissotel Hotel
Swiss Hotel Amsterdam

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