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“Great Location” 4 of 5 stars
Review of Swissotel Amsterdam

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Swissotel Amsterdam
4.0 of 5 Hotel   |   Damrak 96, 1012 LP Amsterdam, The Netherlands   |  
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Ranked #53 of 344 Hotels in Amsterdam
Sydney, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great Location”
4 of 5 stars Reviewed August 20, 2014

This hotel is in a great location being right on the town square. The bed was really comfy and the staff were very friendly and helpful. A selection of English speaking tv was good for us as we are not young and were not out too late. It is also very close to the Railway Station if thats your mode of transport as it was ours. Would recommend to others.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review, September 19, 2014
Thank you for your review on Tripadvisor. I am very glad to hear that you enjoyed your stay with us. We are looking forward to welcoming you again in the near future.

Kind regards,

Harold J. Kluit
General Manager
Swissôtel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,435 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (179)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 20, 2014

This hotel certainly took us by surprise! The first surprise was that it was literally right in front of us when we had walked a few minutes down to Dam Square from the train station - great location. The room - was HUGE! We book a standard room and it was great. VERY large, awesome bed, pillow menu, bathtub, cute little view onto a decorated courtyard and so it was also quiet! Rooms are slightly dated, but for the size of the rooms and the service this is not an issue. Lovely staff and an okay breakfast, despite other reviews. Oh and GREAT gym! Thanks for having us, we will be back!

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review, August 22, 2014
Your experience really speaks to what we strive to achieve for all of our guests and these comments will allow us to share the story and continue to inspire our team to always do more for our guests.
We are looking forward to your next visit and I am confident that our team will find new ways to “WOW” you, and provide the unique personalized service you come to expect of us.

Kind regards,

Harold Kluit
General Manager
Swissôtel Amsterdam
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Northampton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 17, 2014

This was a fantastic hotel with excellent staff.The bed was the comfiest we had ever slept in. The staff were amazing. Particular thanks to Corena, who helped us with our flight check out. Nothing was too much trouble. Highly recommended.

Room Tip: Choose this - it is excellent for everything.
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review, August 22, 2014
On behalf of all the colleagues here at Swissôtel Amsterdam I would like to express my most sincere appreciation for having stayed with us during your time in Amsterdam.
I will inform my colleagues of your kind words, in particular Karina, and continue to inspire our team to always do more for our guests. Moreover, I am glad to hear you enjoyed our bed.

I once more would like to thank you for staying with us and taking the time to write this review, we hope to welcome you again in the near future.

Kind regards,

Harold Kluit
General Manager
Swissôtel Amsterdam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Falkirk, United Kingdom
Contributor
20 reviews 20 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 17, 2014

Have to say we were glad we chose this hotel as it was the best of both worlds in terms of location and comfort. The bed was huge and amazingly comfortable with a fantastic selection of pillows. Huge TV with a good selection of English channels which were great to fall asleep to. Loved the little touches like complimentary slippers and even if you did run out of goods a reasonably priced selection of drinks in the mini bar or vending machines in corridors which is charged to your room. The staff were very friendly and courteous. Having previously stayed at the Radison which was more expensive and defo not a patch I would highly recommend with hotel to anyone. Will defo be back in the near future.

Stayed August 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review, September 19, 2014
Thank you for your review on Tripadvisor. I am very glad to hear that you enjoyed your stay with us. We are looking forward to welcoming you again in the near future.

Kind regards,

Harold J. Kluit
General Manager
Swissôtel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed August 16, 2014

I stayed in the hotel this week, and after a fairly late arrival (8pm) was given the good news that we had been upgraded, Having heard this before and been underwhelmed at the 'upgrade' I wasn't really expecting anything much, however we had been upgraded to the city view suite.

This is an incredible, large suite with excellent views of Dam Square - I was slightly concerned it may be loud, however the windows do a great job of blocking out I would say around 95% of the street noise.

The location was excellent. As it was my first time in Amsterdam, the central location enabled me to get everywhere I wanted really easily.

My very favorite thing about the hotel though, was the staff. They seemed genuinely interested in you, and were more than happy to help with suggestions and information when asked.

I would recommend this hotel to anyone looking for a central location with excellent staff - keep your fingers crossed for this upgrade too! It made my day :)

Room Tip: We were upgrade to room 207 which was a corner Suite with Dam Square views.
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  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review, August 22, 2014
So pleased to read that you enjoyed every bit of your stay with us and that our staff could be of assistance in regards to all your questions.
It is always a pleasure to read that guests have enjoyed our complimentary upgrade, the City View Suite is indeed a beautiful room with the views to match.

We hope to welcome you back on your next visit to Amsterdam.

Kind regards,

Harold Kluit
General Manager

Swissôtel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 14, 2014

What a wonderful hotel !! Fantastic staff !! Beautiful room !! Loved this place and will be back for sure. From the moment we arrived until the moment we left the staff couldn't do enough for us. I never had such treatment. Well done !!



  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review, August 22, 2014
So pleased to read that you enjoyed every bit of your stay with us. Your comments reflect exactly what we at Swissôtel Amsterdam set out to be to all our guests.

We would be glad to have you back anytime soon.

Kind regards,

Harold Kluit
General Manager

Swissôtel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aurora
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed August 13, 2014

Reasonably priced full service hotel in an excellent location on Dam Square. Good base from which to explore the historic centre on foot, and the rest of the city using the Tram line just steps out the front door. Staff are friendly and eager to please.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review, August 22, 2014
I would like to sincerely thank you for having stayed with us during your time in Amsterdam.
Thank you for pointing out our very central location amidst the historic city center and our friendly staff.
We truly hope that it will not be long before we can welcome you back!

Kind regards,

Harold Kluit
General Manager
Swissôtel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Swissotel Amsterdam

Address: Damrak 96, 1012 LP Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#31 Business Hotel in Amsterdam
#35 Luxury Hotel in Amsterdam
#37 Family Hotel in Amsterdam
#44 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Swissotel Amsterdam 4*
Number of rooms: 110
Official Description (provided by the hotel):
Swissotel Amsterdam boasts the best location in town, right at Dam Square in the heart of the city centre. Being just 20km from Schiphol Airport and a short walk from Central Station, this 4-star hotel offers a perfect base for your stay in Amsterdam. All major sights and attractions are within walking distance. Offering 110 soundproof rooms and suites, Swissotel Amsterdam makes a quiet and comfortable haven amidst a bustling density of high-end shops, restaurants and bars.All rooms include a Nespresso coffee machine and individually controllable climate control. Hotel guests have free access to Swissotel Amsterdam Fitness, featuring state of the art cardio-vascular equipment, and to the Business Centre, providing free internet and office supplies. ... more   less 
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Also Known As:
Swissotel Amsterdam Hotel Amsterdam
Swissotel Hotel Amsterdam
Amsterdam Swissotel Hotel
Swiss Hotel Amsterdam

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