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“LOCATION!!” 4 of 5 stars
Review of Swissotel Amsterdam

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Swissotel Amsterdam
4.0 of 5 Hotel   |   Damrak 96, 1012 LP Amsterdam, The Netherlands   |  
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Ranked #57 of 345 hotels in Amsterdam
New York City, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“LOCATION!!”
4 of 5 stars Reviewed July 8, 2014

This hotel is all about location, location, and more about location. Red Light District is about 10 minutes walking, Dam Square is about 50 steps away, and the tram is directly in front of the hotel (like 10 steps). Its 20 minutes away from the Heineken Experience as well. If you are planning on being out all day, then i would highly recommend this hotel. Its located perfectly, food and drinks right around the corner, McDonalds/starbucks you name it, its pretty much next door. Rooms are a bit small (but that's expected), the bathrooms are a little bigger than an airline bathroom (first class), they provide toiletries which are replenished everyday. Hotel staff is friendly but not the most helpful (if you don't know your way around, ask them, but also look it up online yourself, as they are not that knowledgeable of their own city. Since everything is walking distance, grab a map from the front desk, and walk your way around yourself. Get lost in Amsterdam, its perfectly safe, and chances are you will learn a lot more, after 1 day, you will be able to navigate around the city without a map. Great cafes, restaurants, bars, only walking distance away.

Can be some street noise, but what the heck, its all part of the experience.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review, July 22, 2014
On behalf of all the colleagues here at Swissotel Amsterdam I would like to express my most sincere appreciation for having stayed with us during your time in Amsterdam.
We are very proud to be centrally located close to all the main attractions and shops. As you pointed out everything is either in walking distance or easily accessible by public transport or do as the locals do and rent a bike.
I am sorry to read that the front office staff was unable to help you with your requests in regards to the city. We always try to do our best and if we do not know we are more than willing to do some research, I am sorry that this wasn't the case.
Swissôtel Amsterdam is a 4 star boutique hotel and is situated in 4 monumental buildings , therefore our rooms can vary in size. However according to Amsterdam standards the size is quite average.
We hope to welcome you back at our hotel soon, if you do, please check-out our social media pages for the ins and outs of Amsterdam's city life.

Kind regards,

Harold Kluit
General Manager
Swissôtel Amsterdam
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1,221 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (151)
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  • Dutch first
  • English first
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English first
West Vancouver
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 6, 2014

Located in the midst of Amsterdam and perfect for walking or taking the tram. Great front desk...friendly personal service and good dining recommendations. The room was comfortable and the hotel has the best beds.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review, July 22, 2014
Thank you so much for writing this review, we do indeed pride ourselves to provide calm amidst the hustle and bustle of the Amsterdam city center in which we are located. I am very glad to read that you enjoyed our Swiss service and what a compliment to read that you liked our beds and comfortable rooms.

We would be glad to have you back anytime soon.

Kind regards,

Harold Kluit
General Manager
Swissôtel Amsterdam
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Muscat
1 review
5 of 5 stars Reviewed July 3, 2014

Nice break in the middle of Amsterdam.
Friendly and supportive front desk staff.
Got free room upgrade on 2nd trip.
Great location in the middle of everything (train station, tram, shopping, restaurants...)


  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Swissotel Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review, July 22, 2014
Thank you for taking the time to write this review and mentioning our wonderful location. We are very proud to be centrally located close to all the main attractions and shops.
I am very glad to hear that you enjoyed our complimentary upgrade!
We hope to welcome you again soon for a third visit to our hotel.

Kind regards,

Harold Kluit
General Manager
Swissôtel Amsterdam
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Milwaukee, Wisconsin
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 3, 2014

I have stayed at Swissotel Amsterdam every couple of months for many years. Apart from its terrific location (just a short walk from Central Station), the hotel's staff are terrific, always going the "extra mile" to ensure that guests have all that they need, lots of local information advice, and a warm and welcoming style.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review, July 22, 2014
So pleased to read that you enjoyed every bit of your stay with us and that our staff could be of great assistance.
Your experience really speaks to what we strive to achieve for all of our guests and these comments will allow us to share the story and continue to inspire our team to always do more for our guests.
It is truly a wonderful compliment to receive that you keep returning to our hotel every couple of months for years now.

We hope to welcome you back at Swissôtel Amsterdam soon!

Kind regards,

Harold Kluit
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Leicester
1 review
4 of 5 stars Reviewed July 1, 2014

Great location, staff and not to mention the views onto dam square... A regular visitor but first time guest to the hotel.. Will be back to stay and enjoy the experience all over again.. Here's to hoping rooms are available

  • Stayed June 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review, July 2, 2014
We are absolutely thrilled to have been able to take care of you during your stay.
Your experience really speaks to what we strive to achieve for all of our guests!
I hope we will be able to welcome you back in the near future.

Kind Regards,

Harold Kluit
General Manager
Swissôtel Amsterdam
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London, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed July 1, 2014

Using a walker and scooter, trying to find a reasonably priced accessible hotel in Amsterdam was a bit of a challenge. Staff and accommodations at this hotel were excellent. I was offered an accessible room although I did not have one reserved. When I pressed the emergency button instead of the light switch in my room, within seconds the phone rang to make sure I was ok and a minute later there was a knock at the door - Wow. Very impressive. Travelling on cobblestones with my scooter is always a challenge but this hotel's central location made this easy. I would highly recommend this hotel.

Room Tip: Accessible room did not have a great view but very spacious.
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review, July 2, 2014
I would like to truly thank you for taking the opportunity to write such wonderful feedback about the details of your experience with our hotel and personally recommending us.
We do indeed offer two wheelchair accessible rooms in the hotel, it is highly recommendable to contact us directly in advance to request these rooms when needed.
Our team will eagerly await your hopeful return so that we take wonderful care of you once again and create more lasting memories.

Kind regards,

Harold Kluit
General Manager
Swissôtel Amsterdam
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Chatteris
1 review
5 of 5 stars Reviewed June 26, 2014

excellent location, good food, high quality rooms and restaurant, but most important the staff could not have been better.
This hotel is ideally situated for a weekend break with everything in walking distance. the staff were faultless and went the extra mile to make our stay one of the best we have experienced. If you can afford it I would highly recommend this hotel

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review, July 2, 2014
Thank you for taking the time to write feedback about your recent stay with us. I find it wonderful to read that you enjoyed our wonderful location and our staff.
Happy to read that you highly recommend the hotel, we cannot receive a better compliment than that.

Kind regards,

Harold Kluit
General Manager

Swissôtel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Swissotel Amsterdam

Address: Damrak 96, 1012 LP Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#28 Business Hotel in Amsterdam
#35 Luxury Hotel in Amsterdam
#36 Family Hotel in Amsterdam
#46 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Swissotel Amsterdam 4*
Official Description (provided by the hotel):
Swissotel Amsterdam boasts the best location in town, right at Dam Square in the heart of the city centre. Being just 20km from Schiphol Airport and a short walk from Central Station, this 4-star hotel offers a perfect base for your stay in Amsterdam. All major sights and attractions are within walking distance. Offering 110 soundproof rooms and suites, Swissotel Amsterdam makes a quiet and comfortable haven amidst a bustling density of high-end shops, restaurants and bars.All rooms include a Nespresso coffee machine and individually controllable climate control. Hotel guests have free access to Swissotel Amsterdam Fitness, featuring state of the art cardio-vascular equipment, and to the Business Centre, providing free internet and office supplies. ... more   less 
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Also Known As:
Swissotel Amsterdam Hotel Amsterdam
Swissotel Hotel Amsterdam
Amsterdam Swissotel Hotel
Swiss Hotel Amsterdam

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