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“Great break!” 5 of 5 stars
Review of Swissotel Amsterdam

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Swissotel Amsterdam
4.0 of 5 Hotel   |   Damrak 96, 1012 LP Amsterdam, The Netherlands   |  
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Hotel amenities
Ranked #45 of 346 Hotels in Amsterdam
Certificate of Excellence 2014
Muscat
1 review
“Great break!”
5 of 5 stars Reviewed July 3, 2014

Nice break in the middle of Amsterdam.
Friendly and supportive front desk staff.
Got free room upgrade on 2nd trip.
Great location in the middle of everything (train station, tram, shopping, restaurants...)


  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review, July 22, 2014
Thank you for taking the time to write this review and mentioning our wonderful location. We are very proud to be centrally located close to all the main attractions and shops.
I am very glad to hear that you enjoyed our complimentary upgrade!
We hope to welcome you again soon for a third visit to our hotel.

Kind regards,

Harold Kluit
General Manager
Swissôtel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,680 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (210)
Date | Rating
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English first
Milwaukee, Wisconsin
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 3, 2014

I have stayed at Swissotel Amsterdam every couple of months for many years. Apart from its terrific location (just a short walk from Central Station), the hotel's staff are terrific, always going the "extra mile" to ensure that guests have all that they need, lots of local information advice, and a warm and welcoming style.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review, July 22, 2014
So pleased to read that you enjoyed every bit of your stay with us and that our staff could be of great assistance.
Your experience really speaks to what we strive to achieve for all of our guests and these comments will allow us to share the story and continue to inspire our team to always do more for our guests.
It is truly a wonderful compliment to receive that you keep returning to our hotel every couple of months for years now.

We hope to welcome you back at Swissôtel Amsterdam soon!

Kind regards,

Harold Kluit
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Leicester
1 review
4 of 5 stars Reviewed July 1, 2014

Great location, staff and not to mention the views onto dam square... A regular visitor but first time guest to the hotel.. Will be back to stay and enjoy the experience all over again.. Here's to hoping rooms are available

  • Stayed June 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review, July 2, 2014
We are absolutely thrilled to have been able to take care of you during your stay.
Your experience really speaks to what we strive to achieve for all of our guests!
I hope we will be able to welcome you back in the near future.

Kind Regards,

Harold Kluit
General Manager
Swissôtel Amsterdam
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London, Canada
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 1, 2014

Using a walker and scooter, trying to find a reasonably priced accessible hotel in Amsterdam was a bit of a challenge. Staff and accommodations at this hotel were excellent. I was offered an accessible room although I did not have one reserved. When I pressed the emergency button instead of the light switch in my room, within seconds the phone rang to make sure I was ok and a minute later there was a knock at the door - Wow. Very impressive. Travelling on cobblestones with my scooter is always a challenge but this hotel's central location made this easy. I would highly recommend this hotel.

Room Tip: Accessible room did not have a great view but very spacious.
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review, July 2, 2014
I would like to truly thank you for taking the opportunity to write such wonderful feedback about the details of your experience with our hotel and personally recommending us.
We do indeed offer two wheelchair accessible rooms in the hotel, it is highly recommendable to contact us directly in advance to request these rooms when needed.
Our team will eagerly await your hopeful return so that we take wonderful care of you once again and create more lasting memories.

Kind regards,

Harold Kluit
General Manager
Swissôtel Amsterdam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chatteris
1 review
5 of 5 stars Reviewed June 26, 2014

excellent location, good food, high quality rooms and restaurant, but most important the staff could not have been better.
This hotel is ideally situated for a weekend break with everything in walking distance. the staff were faultless and went the extra mile to make our stay one of the best we have experienced. If you can afford it I would highly recommend this hotel

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review, July 2, 2014
Thank you for taking the time to write feedback about your recent stay with us. I find it wonderful to read that you enjoyed our wonderful location and our staff.
Happy to read that you highly recommend the hotel, we cannot receive a better compliment than that.

Kind regards,

Harold Kluit
General Manager

Swissôtel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria
Top Contributor
54 reviews 54 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed June 26, 2014

The best vacation I've had in some time! The city, the staff, location, rooms and everything!
The hotel is 10 minutes slow walking from the main train station (you can take a train from this station directly to the airport)
it's within a walking distance from almost all the attrations, tram station directly infront of the hotel and a tourist office where you can buy tickets for almost everything is just beside it.
Also a big shopping mall is opposite to the hotel, and shopping streets surronding it!

All the staff member speak very good english so communication was easy. They were extremely helpful, polite, caring and efficient.
You ask about any attraction, they tell you very detailed info along wth transportation details and printed schedules and everything!
When we were checking out we were politely asked if we would like some cold water bottles to use while on our way to airport because weather was extremely hot that day...this was really sweet of them!

The business center is very good, cozy, quite, high speed internet, good printer and drinks& some snacks are put there 24/7!
The rooms are not very spacious but are very good and clean.

I would definitely recommend this hotel and I will stay there again whenever I'm Amsterdam.

Thanks for the outstanding service :)

Room Tip: Try to make an early booking to get a room with a view not on the backside.
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review, July 2, 2014
What a wonderful compliment to receive!
We do indeed prize ourselves on our central location, providing a relaxing atmosphere amidst the hustle and bustle of the city center of Amsterdam. We are within walking distance of multiple attractions and the central shopping district. The shopping mall opposite the hotel is called 'De Bijenkorf' which is Netherlands high-end department store, featuring everything one could ask for.

Our staff indeed always tries to answer all the questions you might have and goes the extra mile to provide you with the information you need. I am extremely glad to read that they were able to accommodate you.

Happy to read that you will recommend the hotel and stay with us again, we cannot receive a better compliment than that.

Kind regards,

Harold Kluit
General Manager

Swissôtel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Exeter
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 25, 2014

This hotel is located close to train station and is therefore easy to get to from Airport via train. Located downtown within walking distance from many attractions. Shopping, restaurants are very close and many types to choose from.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review, July 2, 2014
Thank you for taking the time to write this review and mentioning our wonderful location. We are very proud to be centrally located close to all the main attractions and shops.
We hope we will be able to welcome you back to our hotel soon.

Kind regards,

Harold Kluit
General Manager
Swissôtel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Swissotel Amsterdam

Address: Damrak 96, 1012 LP Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#27 Family Hotel in Amsterdam
#30 Luxury Hotel in Amsterdam
#32 Business Hotel in Amsterdam
#37 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Swissotel Amsterdam 4*
Number of rooms: 110
Official Description (provided by the hotel):
Swissotel Amsterdam boasts the best location in town, right at Dam Square in the heart of the city centre. Being just 20km from Schiphol Airport and a short walk from Central Station, this 4-star hotel offers a perfect base for your stay in Amsterdam. All major sights and attractions are within walking distance. Offering 110 soundproof rooms and suites, Swissotel Amsterdam makes a quiet and comfortable haven amidst a bustling density of high-end shops, restaurants and bars.All rooms include a Nespresso coffee machine and individually controllable climate control. Hotel guests have free access to Swissotel Amsterdam Fitness, featuring state of the art cardio-vascular equipment, and to the Business Centre, providing free internet and office supplies. ... more   less 
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Also Known As:
Swissotel Amsterdam Hotel Amsterdam
Swissotel Hotel Amsterdam
Amsterdam Swissotel Hotel
Swiss Hotel Amsterdam

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