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“City comfort” 4 of 5 stars
Review of Swissotel Amsterdam

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Swissotel Amsterdam
4.0 of 5 Hotel   |   Damrak 96, 1012 LP Amsterdam, The Netherlands   |  
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Ranked #53 of 344 Hotels in Amsterdam
Haslemere
1 review
“City comfort”
4 of 5 stars Reviewed April 22, 2014

Hard to choose a hotel in a city for City break. Found this very central, clean and comfortable. Room was a good size, excellent amenities, bathroom a very good size. A little noisy but not the fault of the hotel. Staff most helpful. Did not use the restaurant or bar but it looked very pleasant.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Swissotel Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review, April 25, 2014
Thank you Clare for your lovely review! We hope to have you stay with us here soon again.

Kind regards

Harold Kluit
General Manager

Swissôtel Amsterdam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,435 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (179)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Kuala Lumpur, Malaysia
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 22, 2014

This property is so in the thick of action. You can start walking to all major attractions within a short stroll from one another. The interior of this property is neat. It may look small from the outside but it really is cozy inside. The manager, Mr Hammerseth (hope I got his name correctly), was really a helpful chap...

Room Tip: Try the Presidential Suite. It's really cheap and spacious...
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review, April 25, 2014
Dear Dato,

Thank you for your kind review of our property and our colleague Albert Hammerseth (yes, you did get his name correctly!).

We hope to welcome you back soon,

Kind regards,

Harold Kluit
General Manager

Swissôtel Amsterdam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bucharest, Romania
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed April 20, 2014

Nothing special for a 4 stars hotel. 3 stars is the corect level.very small rooms and hyper expensive for what it gives. It is a 70 ' s hotel . Some rooms are refurbished but the note remains the same. A good advantage is that is situated in the center of the town. ....in a a crowded region. Amsterdam for me was boring and old fashioned.... Except the argentinian restaurants which are good. But all the rest is really boring having into consideration that i am not consuming herbs.

Stayed April 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review, April 25, 2014
We are sorry to hear that Amsterdam and the hotel hasn't exceeded your expectations!

Kind regards,

Harold Kluit
General Manager

Swissôtel Amsterdam
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London, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 15, 2014

Spacious rooms in the most ideal location. Located right in Dam square, a short walk from everything. Can be a little noisy due to the central location. Cleaning was not quite to my standards, but the pillow menu was creative and ensured a good sleep. Had issues with a window that was locked open (important it could be closed with all the noise from below), the night manager was pretty useless-showed interest but didnt pass messages onto day staff or follow up. However the day staff were far superior-they worked relentlessly to get it sorted. Room sizes were gennerous.

Would fully recommend. With a city break, location is everything!!!

Room Tip: Higher floor to avoid noise
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  • Stayed April 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review, April 25, 2014
Dear Ieanna,

Thank you for your positive review of the Swissôtel Amsterdam. Your comments are noted and I will share these with my colleagues.

Hope to have you back with us soon,

Kind regards,

Harold Kluit
General Manager

Swissôtel Amsterdam
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Санкт-петербург, Россия
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 14, 2014

It is great to be in Amsterdam, and staying in Swissotel makes your experience particularly refreshing. You will enjoy the location! You are in the middle of everything and it takes a short walk to reach most attractions.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review, April 25, 2014
Thank you for the kind review Yuri!

Kind regards,

Harold Kluit
General Manager

Swissôtel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fgura
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 9, 2014

Bang in the centre of Amsterdam, walking distance from Madame Tussaud's, the Royal Palace and the train station, amongst others. Comfortable and cosy rooms, great staff, and free internet all contributed to a positive experience. I would gladly recommend this.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review, April 25, 2014
Dear Alistair,

We are glad to hear that you have enjoyed your stay with us here in Amsterdam. Thank you for the positive review!

We would love to welcome you here again soon,

Kind regards,

Harold Kluit
General Manager

Swissôtel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tehran
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 8, 2014

Very good location, kind and helpful receptionists. excellent housekeeping, they bring to you rapidly what you need. There is a pillow menu on the bed and you could choose the pillow which you desire. The only negative point is that this hotel is a little bit noisy but the noise is not disturbing, this noise comes from street and if you need calm room and would like be relaxed ask them to give you rooms in up floors or the rooms that their windows open to backyard.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review, April 25, 2014
Dear Victoria,

I am glad to hear that you enjoyed your stay and our pillow menu. We do indeed have more quiet rooms in the back and overlooking the court yard.

Kind regards,

Harold Kluit
General Manager

Swissôtel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Swissotel Amsterdam

Address: Damrak 96, 1012 LP Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#31 Business Hotel in Amsterdam
#35 Luxury Hotel in Amsterdam
#37 Family Hotel in Amsterdam
#44 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Swissotel Amsterdam 4*
Number of rooms: 110
Official Description (provided by the hotel):
Swissotel Amsterdam boasts the best location in town, right at Dam Square in the heart of the city centre. Being just 20km from Schiphol Airport and a short walk from Central Station, this 4-star hotel offers a perfect base for your stay in Amsterdam. All major sights and attractions are within walking distance. Offering 110 soundproof rooms and suites, Swissotel Amsterdam makes a quiet and comfortable haven amidst a bustling density of high-end shops, restaurants and bars.All rooms include a Nespresso coffee machine and individually controllable climate control. Hotel guests have free access to Swissotel Amsterdam Fitness, featuring state of the art cardio-vascular equipment, and to the Business Centre, providing free internet and office supplies. ... more   less 
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Also Known As:
Swissotel Amsterdam Hotel Amsterdam
Swissotel Hotel Amsterdam
Amsterdam Swissotel Hotel
Swiss Hotel Amsterdam

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