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“Want to give this 5 stars so badly, but can't.” 4 of 5 stars
Review of Swissotel Amsterdam

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Swissotel Amsterdam
4.0 of 5 Hotel   |   Damrak 96, 1012 LP Amsterdam, The Netherlands   |  
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Ranked #57 of 345 hotels in Amsterdam
Boston, Massachusetts
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
“Want to give this 5 stars so badly, but can't.”
4 of 5 stars Reviewed October 30, 2013 via mobile

First of all, this hotel is right in Dam Square, walking distance to Rembrandt Square, Red light District and anything else you could want....
The concierges was more than helpful with all of our inquiries and spoke excellent English.

The only downside was it was very basic. Clean, great location, but no big lobby to congregate in and it felt quite small, just check in and go straight to your room. I know this sounds picky, but i would definitely stay here again!

  • Stayed October 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,220 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (151)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
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English first
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 30, 2013 via mobile

Just got back from a wonderful stay at this amazing hotel! The staff were very attentive and offered us an upgrade to an executive suite as it was my husband's birthday. We've stopped in some fantastic hotels in Amsterdam but this really had the wow factor. Customer service 5/5, location (couldn't have been more central), rooms (bed was huge and very comfortable, view was fantastic, facilities brilliant). The only down side was the lack of pay tv which was advertised but not available. Would definitely stay here again and would recommend to anyone! Thanks Swissotel!

Stayed October 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardinal
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 29, 2013

We stayed at this hotel located basically on Dam Square. It was a great location close to trams, central station and many sites and activities. The hotel was remarkably quiet despite a loud noise in the square from some sort of carnival (rides, games etc) every night of our stay.
The staff were friendly, courteous and delightful.
Breakfast had an excellent selection of items and was fresh and tasty.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Swissotel

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bologna
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 29, 2013

Excellent location, right in Dam square. The area is very crowded and noisy, but inside the room it was very quiet (we had a room facing an inside courtyard). Lovely room, loved the Nespresso machine inside and the free bottle of water and chocolate each day. Staff is very friendly. I would certainly recommend it!!

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Swissotel

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 28, 2013

Stay at Swissotel in Amsterdam was a dream and everything in this hotel functioned like a Swiss watch.
The reception desk was immaculate, efficient and welcoming having our room ready earlier than the check-in time. Lady doing our check-in was genuinely nice, with a smile cracking a few jokes while doing a great job.
We stayed in suite 407, modernly designed and furnished with taste. Turn down service was offered as well as welcome snacks and small bottle of red wine. Devine.
All in all, highly recommended to-go-back-to hotel!

Room Tip: Suites have an excellet view to the Dam square.
See more room tips
  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 27, 2013

It was our Honey moon trip, we traveled through Barcelona, Amsterdam and Vienna. our Stay in Swissotel Amsterdam was the warmest sweetest and most memorable stay. the hotel staff are so nice polite helpful and gave us a very warm welcome and farewell. the rooms are very clean bright and the Bed is soo soft, fantastic, the hotel is situated in the center close to almost all the attractions and locations that makes you need only your legs to walk around and enjoy Amsterdam. the only down side is if you decide to use the airport bus transfer, it cant stop in front of the hotel so they drop you off on the opposite side of the square and you have to drag your luggage about 100 meters to the hotel entrance. but despite this down side, this hotel is worth the 100 meters of luggage dragging... :-)

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Swissotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 27, 2013

Loved this hotel!! (I'm a picky person!) The location was perfect. In the center of the Dam. Hotel & rooms were immaculate. The staff was always helpful w/ directions & recommendations. I would return

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Swissotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Swissotel Amsterdam

Address: Damrak 96, 1012 LP Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#28 Business Hotel in Amsterdam
#35 Luxury Hotel in Amsterdam
#36 Family Hotel in Amsterdam
#46 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Swissotel Amsterdam 4*
Official Description (provided by the hotel):
Swissotel Amsterdam boasts the best location in town, right at Dam Square in the heart of the city centre. Being just 20km from Schiphol Airport and a short walk from Central Station, this 4-star hotel offers a perfect base for your stay in Amsterdam. All major sights and attractions are within walking distance. Offering 110 soundproof rooms and suites, Swissotel Amsterdam makes a quiet and comfortable haven amidst a bustling density of high-end shops, restaurants and bars.All rooms include a Nespresso coffee machine and individually controllable climate control. Hotel guests have free access to Swissotel Amsterdam Fitness, featuring state of the art cardio-vascular equipment, and to the Business Centre, providing free internet and office supplies. ... more   less 
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Also Known As:
Swissotel Amsterdam Hotel Amsterdam
Swissotel Hotel Amsterdam
Amsterdam Swissotel Hotel
Swiss Hotel Amsterdam

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