We stayed here for my husbands birthday. They were very welcoming and couldn't do enough to help us. To celebrate my husbands birthday they left a bottle of bubbly for us to enjoy. They helped us with all travel arrangements.
The room was lovely, everything we needed for a city break. We had a small room without a view - but there isn't really a view from the hotel. The benefit of this room was that it was so quiet, we didn't hear any traffic and had a brilliant night's sleep.
We had breakfast on the morning we left and this set us up for the day.
They have a very handy business centre on the first floor where you can use the internet and print for free. This was great for printing boarding passes for the airport and could also be used to book tickets to jump queues at the museums (esp. Anne Frank's house).
Overall a lovely place to be based during our trip to Amsterdam.