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“Better Than Expected” 5 of 5 stars
Review of Swissotel Amsterdam

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Swissotel Amsterdam
4.0 of 5 Hotel   |   Damrak 96, 1012 LP Amsterdam, The Netherlands (Centrum)   |  
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Ranked #47 of 355 Hotels in Amsterdam
Certificate of Excellence
Arlington, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Better Than Expected”
5 of 5 stars Reviewed October 12, 2013

Excellent location. Trolley right out side. Once we figured them out, moving about the city was a breeze.One day we got on in the wrong direction and had a nice trip to the end of the line. Desk staff excellent. Can only think of one negative. Taxi must be accessed across the street on the other side of tracks while dodging bicycles, trains, and autos. Hotel staff does a great job of helping cross. Would I stay here again? You bet I would.

Room Tip: Up grade from base room. More space etc.
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,805 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (230)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
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English first
Diep River;Cape Town
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 9, 2013

Stayed here for 3 nights and found it so convenient . We received excellent service from the staff who were always polite and accommodating. The hotel room was also really comfortable and very clean. A really great hotel and I will definitely return!

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Swissotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Detroit
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed October 9, 2013

I have made several trips to Amsterdam and until now I have not found a really good hotel in Amsterdam. I have not finally found it in the Swissotel. The location is very good and perhaps there are better locations to be but the hotel itself is one of the best in Amsterdam that I have experienced. I am sure one of the Grand old hotels that are 5 star rated could be better but this hotel is very good. The rooms are nice and neither too small or larger and very comfortable. I held back on giving this 5 stars only because of the lack of a good restaurant in the hotel. The people there treat you very well so it is easy to overlook that fact.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Swissotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dundee, United Kingdom
Level Contributor
54 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed October 9, 2013

Had booked this hotel as it was the cheapest (within reason) central hotel. I had the option of free cancellation until a few days before and I kept looking for deals elsewhere but nothing seemed any better (hotels are very expensive in Amsterdam). I am so glad I didn't switch hotel.
Great location.
Modern decor in public areas.
Very friendly and helpful staff.

We didn't have breakfast at the hotel as there are some many delis and pancake houses etc close by at a fraction of the price.

Rooms were well equipped but a little on the plain side (not like the pics at all) but a massive bed. Bathroom good, shower could have done with a little more pressure. All clean.

The only downside was the charge for wifi but i hear they are working on that (i think the only swissotel to charge).

No probs with noise at night, the only time would be the excessive road sweepers about 7-8am but didnt bother us too much.

Loved Amsterdam and will definitely be back.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
1 review
5 of 5 stars Reviewed October 8, 2013

An excellent, clean and quiet hotel in a great central location. With friendly and helpful staff,close proximity to public transport, lovely restaurant, and a business centre on site this hotel was an excellent choice for our stay in Amsterdam. We appreciated the spacious, clean room, comfortable bed and in-room tea and coffee facilities. The hotel is in walking distance of many tourist attractions and located very close to shopping stores, post office and Central Station. Trams to all the tourist sites depart from outside the hotel, making sightseeing a breeze in Amsterdam. I highly recommend this hotel for a stay in Amsterdam

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Swissotel

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Windsor, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 1, 2013

The hotel is in a great location, right next door to Dam Square, so is ideal if you are on a sightseeing trip. My room was a little noisy and there was little light as the window overlooked a narrow alley way, with an office next door. The staff were very extremely polite, courteous and friendly and couldn't do enough to help. Great service.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review, October 9, 2013
On behalf of all of the colleagues of Swissôtel Amsterdam I would like to sincerely thank you for sharing such wonderful feedback on your recent stay with us.
As you pointed out we are very centrally located, The rooms in the front really give you the feeling of being in a big city, with all the huzzle and buzzle that goes with it. The rooms in the back and inner side are more quiet. It is advisable to mention your preference when booking with us directly.
We are greatly looking forward to your return to the hotel in the not too distant future and until please take care.

Kind regards,

Harold Kluit
General Manager
Swissôtel Amsterdam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dehradun, India
Level Contributor
126 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 stars Reviewed September 30, 2013

Room was small
Bathroom not clean
Front rooms have view but not the back rooms
Dingy gallery
Not relaxing atall
Changed the room for better view facing dam square again bathroom was not clean
Would not recommend to travellers but for that budget it's good and center of town
Every thing is in walking distance

Room Tip: Not recommanded
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  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review, October 9, 2013
We truly appreciate your honesty concerning your stay at Swissôtel Amsterdam.
If your bathroom was not cleaned sufficiently I sincerely apologize as this is unacceptable and I will take this up with the team members involved.
We would like to contact you directly to learn more from your experiences.

Kind regards,

Harold Kluit
General Manager
Swissôtel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Swissotel Amsterdam

Address: Damrak 96, 1012 LP Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Centrum
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#33 Luxury Hotel in Amsterdam
#33 Business Hotel in Amsterdam
#35 Family Hotel in Amsterdam
#38 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Swissotel Amsterdam 4*
Number of rooms: 110
Official Description (provided by the hotel):
Swissotel Amsterdam boasts the best location in town, right at Dam Square in the heart of the city centre. Being just 20km from Schiphol Airport and a short walk from Central Station, this 4-star hotel offers a perfect base for your stay in Amsterdam. All major sights and attractions are within walking distance. Offering 110 soundproof rooms and suites, Swissotel Amsterdam makes a quiet and comfortable haven amidst a bustling density of high-end shops, restaurants and bars.All rooms include a Nespresso coffee machine and individually controllable climate control. Hotel guests have free access to Swissotel Amsterdam Fitness, featuring state of the art cardio-vascular equipment, and to the Business Centre, providing free internet and office supplies. ... more   less 
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Also Known As:
Swissotel Amsterdam Hotel Amsterdam
Swissotel Hotel Amsterdam
Amsterdam Swissotel Hotel
Swiss Hotel Amsterdam

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