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“Very central location” 4 of 5 stars
Review of Swissotel Amsterdam

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Swissotel Amsterdam
4.0 of 5 Hotel   |   Damrak 96, 1012 LP Amsterdam, The Netherlands   |  
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Ranked #57 of 343 hotels in Amsterdam
Schaan
1 review
“Very central location”
4 of 5 stars Reviewed September 21, 2013

Hotel is located directly at the Dam plaza, shopping streets as well as tram stations nearby. Very silent rooms, nothingbto hear from outside. Very nice business center, with well working computer and printer. Bad internet connection in the room.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Swissotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review, October 22, 2013
Thank you for your feedback regarding your stay with us. I am pleased to learn you enjoyed your stay and admire our central location.
With regards to the internet connection in your room; I will make sure to take this up with our IT department and I am very sorry for any inconvenience caused during your stay.
I truly hope that you will return to the hotel again.

Kind regards,

Harold Kluit
General Manager
Swissôtel Amsterdam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,165 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
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SydneyStuart
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 20, 2013 via mobile

We stayed for three nights with two other couples. Located on the Dam Square in the centre of Amsterdam, this hotel enabled very easy access to everything ...... restaurants, shops, local attractions and transport. Just walk out the front door and you were there. The staff were responsive and always provided good information. The rooms are well appointed, comfortable and clean. My only tip is to ask for rooms above the first floor as you are in the centre of Amsterdam and there are also people everywhere.

Stayed September 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review, October 22, 2013
Thank you for taking the time to write a review concerning your recent stay with us. I think you have absolutely nailed it with the combination of our central location and experienced staff.
We continue to do everything we can to remain focused on these critical elements to provide the best possible home away from home we can.

Kind regards,

Harold Kluit
General Manager
Swissôtel Amsterdam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
In Transit
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 19, 2013

This newly renovated property is located in the center of Amsterdam steps of dozens of restaurants and local attractions. But the real value is the excellent and caring staff. We had trouble connecting to Internet until the hotel manager arrived and spent half-hour with the technical personnel assuring us a perfect connection. Service above and beyond! Rates a bit high but one gets what they pay for.

Room Tip: Consider upgrade for largerbspace
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  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review, October 22, 2013
Thank you for your positive feedback regarding your stay with us and I truly appreciate the tender compliments about my team members. We hope to welcome you back to our hotel in the not so far future.

Kind regards,

Harold Kluit
General Manager
Swissôtel Amsterdam
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Trumbull
1 review
5 of 5 stars Reviewed September 17, 2013

This hotel doesn't look like much on the outside. The lobby is small, clean and modern, but the rooms are remarkable! Beautiful, contemporary rooms with wood floors, high ceilings, exceptional bed linens. Right next to the square, close to shopping and many sites.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Swissotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review, October 22, 2013
On behalf of the Swissotel Amsterdam team I would like to extend my sincerest gratitude for your positive feedback regarding your recent stay with us.
Swissotel Amsterdam’s unique location and historical 19th century building is a true virtue of the Amsterdam experience.
We hope we have made your stay in Amsterdam a unique experience.
We look forward to welcoming you back to our hotel soon.

Kind regards,

Harold Kluit
General Manager
Swissôtel Amsterdam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 13, 2013

My wife and I spent 3 nights here in September. This is an excellent hotel either very friendly and professional staff. On arrival at reception we were given hot towels as we were very hot and sticky on arrival. We were dealt with efficiently by the reception staff and we're quickly in our room. Our room was on floor one and faced an alleyway and building next door, but not a problem as we were only in the room at night. The room was very nice very large double bed, large flat screen wall mounted, coffee machine, and safe mounted in wardrode. Bathroom a bit small but we'll appointed and a good rage of products supplied. We did not have any meals in the hotel as the breakfast was expensive so we got our breakfast at a cafe nearby. Oh the room also has a mini bar with prices attached, also outside of our room was a vending machine selling drinks snacks paracetamol condoms etc. Reception staff were always very helpful and friendly and recommended a good Italian restaurant. This hotel is located on Dam Square but very little noise could be heard through the windows. Room also has aircon Wi-Fi is available at extra cost. Great hotel next time we go back to Amsterdam we will definitely stay here.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Swissotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 5, 2013

This Hotel s in a great location, very close to trams and Central Station. Easy walk to shops, restaurants, bars and The Red Light District which every visitor to Amsterdam has to experience. The Hotel is clean, but the rooms are a little small although not cramped. Tea and coffee making facilities available, Business Centre, although there is no free WiFi. Breakfast is excellent with a very good range of choices. Staff were very helpful and courteous. Good selection of TV channels available that cater for English speaking people. My only issue with this Hotel is that it is quite expensive, but I would recommend it if you're seeking a centrally located Hotel.

  • Stayed August 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review, September 6, 2013
I would like to sincerely thank you for choosing Swissôtel Amsterdam during your stay in Amsterdam.
I will share your feedback with my team and we certainly hope that you will find your way back to Amsterdam and have the pleasure of welcoming you back.

Kind regards,

Harold Kluit
General Manager
Swissôtel Amsterdam
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Paris, France
Top Contributor
61 reviews 61 reviews
11 hotel reviews
Reviews in 32 cities Reviews in 32 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed September 5, 2013

Very comfortable rooms in this 4 star luxury hotel in Amsterdam. Large beds and good pillows, good natural light, most rooms overlook the Dam, that historic square right in the middle of town. The rooms are isolated from sound in the Dam, really appreciated. The amenities in the room are very good, including coffee and high speed internet. The bathroom is big, well lit and encased in glass. Breakfast is standard, when crowded service can be hectic Location is fabulous, everything of interest is just a few steps away. Good value for the money for short stays in Amsterdam.

  • Stayed June 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review, September 6, 2013
Wow.. I feel truly humbled and appreciative to read such wonderful feedback on your stay in Swissotel Amsterdam.
I think you have absolutely nailed it with our combination of location & service . We continue to do everything we can to remain focused on these critical elements in order to provide the best possible home away from home we can.
We do hope we can welcome you back in the near future.

Kind regards,

Harold Kluit
General Manager
Swissôtel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Swissotel Amsterdam

Address: Damrak 96, 1012 LP Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#34 Business Hotel in Amsterdam
#35 Luxury Hotel in Amsterdam
#39 Family Hotel in Amsterdam
#48 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Swissotel Amsterdam 4*
Official Description (provided by the hotel):
Swissotel Amsterdam boasts the best location in town, right at Dam Square in the heart of the city centre. Being just 20km from Schiphol Airport and a short walk from Central Station, this 4-star hotel offers a perfect base for your stay in Amsterdam. All major sights and attractions are within walking distance. Offering 110 soundproof rooms and suites, Swissotel Amsterdam makes a quiet and comfortable haven amidst a bustling density of high-end shops, restaurants and bars.All rooms include a Nespresso coffee machine and individually controllable climate control. Hotel guests have free access to Swissotel Amsterdam Fitness, featuring state of the art cardio-vascular equipment, and to the Business Centre, providing free internet and office supplies. ... more   less 
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Also Known As:
Swissotel Amsterdam Hotel Amsterdam
Swissotel Hotel Amsterdam
Amsterdam Swissotel Hotel
Swiss Hotel Amsterdam

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