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“Great Hotel in a perfect location” 5 of 5 stars
Review of Swissotel Amsterdam

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Swissotel Amsterdam
4.0 of 5 Hotel   |   Damrak 96, Amsterdam 1012 LP, The Netherlands   |  
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Amsterdam's Fab Four!
Ranked #52 of 340 hotels in Amsterdam
Gentofte
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great Hotel in a perfect location”
5 of 5 stars Reviewed May 2, 2013

Swissotel surprises very positive and clearly stay out of the range of dudgy overpriced small 3 star Amsterdam hotels, witch never should have more than 1 to 2 stars. Swissotel is a very nice and well designed hotel, very nice rooms, great internet and a clean and efficient layout. The Location is perfect, just in the middle of Dam in walking distance to anything, simply awesome - stay there and get a great base for your next Amsterdam trip!

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Swissotel

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1,135 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
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  • English first
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Ann Arbor
1 review
5 of 5 stars Reviewed May 2, 2013

The hotel is centrally located, the light refreshments at the front desk as well as in the Business Center and Work Room was a very special touch. The staff and management was always very helpful and pleasant to talk with and to obtain information when we needed it.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Swissotel

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Warana
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 30, 2013

A fantastic haven in beautiful Amsterdam. Nothing is too much trouble for this wonderful hotel and it's staff. Fantastic location will all the business and leisure facilities that you could need. Great value restaurant that saw us eating their for most meals. Highly recommend this hotel for your stay in Amsterdam.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Swissotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Contributor
34 reviews 34 reviews
34 hotel reviews
Reviews in 24 cities Reviews in 24 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed April 24, 2013

I stayed here on two separate occasions during a 1 week stay in The Netherlands. The first, the Fiance and I arrived from the US at 9am in the morning. If you arrive from Schiphol Airport (the main airport in Amsterdam) by train, Swissotel is about a 10 minute walk from Amsterdam Centraal Train Station. However, we took a wrong turn the first time because we came out a side door of the train station. You need to come out the main entrance of Centraal Station and just walk across the big main crosswalks straight ahead towards Dam Square. This will put you on the street which goes straight to Swissotel.

When we checked in, of course our room wasn't ready, being it was 9am. The staff stored our luggage in a little room off the reception area and offered to call us when the room was ready. Our phones didn't work overseas, so we said we'd just explore the city and come back later. We ate breakfast at the attached restaurant and it was quite good. Oh, that first cup of coffee in Amsterdam was so special!

When we checked in, they put us in room 420 which was an accessible room. The King sized bed was made from 2 single beds, which had the controls to bring the head/leg sections up or down like a hospital bed. The bathroom and room were very good sized with good storage.

The staff at the front desk could not have been better. They were wonderful! They assisted us with calling the Netherlands' train hotline to request assistance in boarding the trains. We went to Enschede for a few nights and were coming back to the Swissotel for 1 night prior to departing the country since it was closer to the airport than Enschede. They even told us which trams were accessible and where to catch them so we wouldn't have to walk to our boat tour. They even offered to keep 1 bag for us during that time until we came back! And they gave us bottled water when checking out for our trip.

Our second stay during the week for the 1 night before we flew out was in room 320. It was also an accessible room, but I didn't like it as much as 420. Again, had the 2 singles making up the King bed which is a very European thing, so Americans please don't be surprised :) Room 320 unfortunately had the connecting doors which I detest, since there is absolutely no soundproofing whatsoever. Sure enough, I was woken up in the middle of the night by our neighbors talking and laughing. I put in my earplugs and then was able to get back to sleep.

Overall, the location of the Swissotel cannot be beat. It is right on Dam square which is a 5 minute walk to the Red light district, there is plenty going on in Dam Square and the many shops nearby, and it is walking distance from the Centraal train station which is a 15 minute train ride from the airport. The staff is wonderful, the attached restaurant (not the breakfast buffet which I didn't try, but the restaurant) was great and the rooms spacious!

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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K�Benhavn S
1 review
4 of 5 stars Reviewed April 24, 2013

We spent 3 nights at swissotel and we felt at home from the very beginning.
The staff were very friendly, helpfull and have sense of humour.

The Hotel lies few minutes walk from central station and from major city attractions.

Looking forward to come back.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Swissotel

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London
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 20, 2013

A nice, pleasant hotel to stay for business or pleasure. Rooms are clean, comfortable and sufficiently spacious, and the staff are friendly and helpful. The location is good, being very central beside Dam Square

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Swissotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 18, 2013 via mobile

Nice, well presented hotel with professional, courteous staff. The hotel is located on Damrak and is ideally positioned to explore the city. Rooms are spacious, nice shower and large, comfortable bed with fantastic selection of pillows. Price is relatively high, but worth it

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SwissotelAmsterdam, General Manager at Swissotel Amsterdam, responded to this review, May 30, 2013
Thank you so much for this wonderful review and pointing out our pillow menu, from which you can choose your preferred pillow.
Hope to welcome you back in the near future

Kind regards,

Harold Kluit
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.

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Additional Information about Swissotel Amsterdam

Also Known As:
Swissotel Amsterdam Hotel Amsterdam
Swissotel Amsterdam Hotel
Swissotel Hotel Amsterdam
Amsterdam Swissotel Hotel
Swiss Hotel Amsterdam
Address: Damrak 96, Amsterdam 1012 LP, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#31 Luxury Hotel in Amsterdam
#42 Family Hotel in Amsterdam
#43 Business Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Swissotel Amsterdam 4*
Official Description (provided by the hotel):
Swissotel Amsterdam boasts the best location in town, right at Dam Square in the heart of the city centre. Being just 20km from Schiphol Airport and a short walk from Central Station, this 4-star hotel offers a perfect base for your stay in Amsterdam. All major sights and attractions are within walking distance. Offering 110 soundproof rooms and suites, Swissotel Amsterdam makes a quiet and comfortable haven amidst a bustling density of high-end shops, restaurants and bars.All rooms include a Nespresso coffee machine and individually controllable climate control. Hotel guests have free access to Swissotel Amsterdam Fitness, featuring state of the art cardio-vascular equipment, and to the Business Centre, providing free internet and office supplies. ... more   less 
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