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“Great location, Clean, Modern interiors.” 4 of 5 stars
Review of Swissotel Amsterdam

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Swissotel Amsterdam
4.0 of 5 Hotel   |   Damrak 96, 1012 LP Amsterdam, The Netherlands   |  
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Ranked #52 of 345 Hotels in Amsterdam
New Delhi, India
Senior Contributor
43 reviews 43 reviews
24 hotel reviews
Reviews in 23 cities Reviews in 23 cities
28 helpful votes 28 helpful votes
“Great location, Clean, Modern interiors.”
4 of 5 stars Reviewed July 4, 2012

Best location for first visit to Amsterdam . Except the museums every attraction is walking distance. Hotel has small frontage, but interiors are fairly large, clean and modern. Friendly staff. Restaurent on ground floor is convenient .

Room Tip: Interiors are same, premium rooms are quiet spacious.
See more room tips
  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Swissotel Amsterdam, responded to this review, July 16, 2012
Thank you for the review. All major tramlines stop right in front of the hotel. There is a direct tram to Museumplein, where all the famous art galleries are.
Please stay with us again during your next visit to Amsterdam.

Kind regards,
Harold J. Kluit
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,270 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
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English first
Chicago
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed July 2, 2012

The Swisshotel is in a perfect central location in Amsterdam. Only about a 7 minute walk from the Anne Frank Huis and Central Station (different directions) and a 3 minute walk to the historic Red Light District, it is surrounded by shopping and just steps from Dam Square. The Swissotel is in a very crowded area, but we loved the location and did not hear any outdoor noise at night. The hotel rooms are very clean and large by European Standards. They let you choose your pillow which was a huge perk for me with chronic neck pain. The front desk staff was super helpful whenever we had questions or asked for places to go. It was a little pricey, but you really can't beat the location and you save money by not having to take taxi's or public transit. The hotel also rented us bicycles to ride around the city (TONS of bikers in the city) which came with locks so they were no hassle. I recommend renting the bikes- it is a great way to see the city on your own. Overall, we had a great experience at the Swissotel Amsterdam and I would recommend it for your stay in Amsterdam.

  • Stayed June 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Swissotel Amsterdam, responded to this review, July 16, 2012
The perfect location is a given fact. The experience we have to evoke together, the hotel staff, the city of Amsterdam and yourself of course. Great to learn you had such a great time.

Kind regards,

Harold J. Kluit
General manager
Swissôtel Amsterdam
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Doha, Qatar
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 2, 2012

Very friendly staff, lovely room (Free upgrade always helps!) nicely appointed and very clean. Great location on the corner of Dam square and a 5 min walk from Centraal. Only issue I have is it can often be difficult to book a room due to lack of availability. First stayed here a number of years ago but have drifted to other hotels due to availability issues. If anything however, the service has improved! Certainly recommend it

  • Stayed June 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Swissotel Amsterdam, responded to this review, July 3, 2012
That is great to read you think our service has improved! Really really important for us. I am genuinely sorry for the lack of availability. For us that is sort of a luxury problem due to the fact we are quite popular and relatively small. I would suggest booking with us directly as early as possible, which will result in more availability and better rates too. Thank you for the nice review and for recommending us.

Kind regards,
Harold Kluit
General Manager
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Orlando, Florida
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 1, 2012

Swissotel is located on Dam Square--be sure to request a room with a view. Staff is great & will try to accomodate your requests if possible. If room over square, can be a bit noisy--but, didn't bother us for sleeping. Would stay again! Good location to pick up trolleys out in front of hotel. Within walking distance to train station.

Room Tip: Bathrms. have clothesline, plenty of room.
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Swissotel Amsterdam, responded to this review, July 2, 2012
Great to read you would stay with us again. That is very important for us to know, because it proves we did our job well. Thanks for the review. It is interesting to notice that some reviewers try to convince readers to avoid a room in the front of the hotel and others actually recommend the rooms overlooking Dam Square. It is actually a matter of preference.The rooms in the front really give you the feeling of being in a big city, with all the huzzle and buzzle that goes with it. The rooms in the back and inner side are quieter. It is advisable to mention your preference when booking with us directly.

Kind regards,
Harold Kluit
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
194 reviews 194 reviews
129 hotel reviews
Reviews in 94 cities Reviews in 94 cities
245 helpful votes 245 helpful votes
5 of 5 stars Reviewed June 30, 2012

I was unsure of staying here...but the brand really lived up to its promise. Towel upon arrival. Friendly and efficient. Very helpful staff, and very welcoming. Room was excellent with nice decor and towels/toiletries. No view, but was quiet and dark - perfect for sleeping. Didn't have breakfast as it was an early start - but the staff really made the hotel experience excellent. I will return here for business in amsterdam - walking distance to train station and shops. Excellent.

Room Tip: don't overlook the street (damrak) noisy!
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  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Swissotel Amsterdam, responded to this review, July 2, 2012
Thank you very much for the review. I will pass on the complements to my staff. Although we invested quite a lot in noise reducing it is quite impossible to shut out all noise, since we’re based in the middle of the city centre. Especially for those who are not accustomed to any outside noise at all I would recommend a room in the back of the hotel or a room facing the courtyard. The rooms in the front have the best views though.

We hope to welcome you back soon.

Kind regards,
Harold Kluit
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 22, 2012

I had the opportunity to spend two days in Amsterdam at the end of a business trip, I used Easytobook for the first time and saved about half of booking it directly but the hotel was a dream. It is right in the middle of Dam Square, the heart of Amsterdam. The room was mordern and clean, Wifi was excellent and the people were always nice and friendly. Only one comment was the rooms were nice and modern but were a bit small.

  • Stayed June 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Swissotel Amsterdam, responded to this review, June 25, 2012
Thank you for the maximum score. We really appreciate it that you took the time to write your review . I am not exactly sure if you really got a better price at Easytobook, because we are very strict on our rate parity on the web. This means that all rates offered on the internet by whichever channel should be equal, including the rates offered on our own hotel website. But maybe you just slipped through the net.

We hope to welcome you back soon.

Kind regards,
Harold Kluit
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 21, 2012

I recently stayed in the Swissotel Amsterdam for a 2 night break. On Arrival my room was not ready but this was not an issue for me as the staff were more than helpful ensuring my valuables were locked away in a safe and my luggage stored while I wondered around the city. Location is the best in Amsterdam!

When I entered my room it was clear I had been upgraded to either a Premier or a Business Advantage Room. Little touches in the room were very impressive, such as a pillow menu and a little card signed from the maid who made the room, asking to be contacted should there be anything missed.

During my stay nothing was missed out, the room was done to a 5* standard, it was clean and comfortable. There was noise coming from the streets outside, but again this was not a problem for me as I was out till very late and the staff did give me the option of changing to a quiet room but I chose not to.

All in All I would recommend this hotel to anyone traveling to Amsterdam on business or pleasure, They really have got it 100% Spot On!!

See You Soon Swissotel Amsterdam!

  • Stayed June 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Swissotel Amsterdam, responded to this review, June 25, 2012
Gee, what a gleaming review. Thanks for the praise. You made us blush here at Swissôtel Amsterdam. Please come back soon.

Kind regards,
Harold J. Kluit
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Swissotel Amsterdam

Address: Damrak 96, 1012 LP Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#33 Luxury Hotel in Amsterdam
#35 Business Hotel in Amsterdam
#35 Family Hotel in Amsterdam
#42 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Swissotel Amsterdam 4*
Official Description (provided by the hotel):
Swissotel Amsterdam boasts the best location in town, right at Dam Square in the heart of the city centre. Being just 20km from Schiphol Airport and a short walk from Central Station, this 4-star hotel offers a perfect base for your stay in Amsterdam. All major sights and attractions are within walking distance. Offering 110 soundproof rooms and suites, Swissotel Amsterdam makes a quiet and comfortable haven amidst a bustling density of high-end shops, restaurants and bars.All rooms include a Nespresso coffee machine and individually controllable climate control. Hotel guests have free access to Swissotel Amsterdam Fitness, featuring state of the art cardio-vascular equipment, and to the Business Centre, providing free internet and office supplies. ... more   less 
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Also Known As:
Swissotel Amsterdam Hotel Amsterdam
Swissotel Hotel Amsterdam
Amsterdam Swissotel Hotel
Swiss Hotel Amsterdam

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