The service at the hotel is very good, the staff were great always very attentive and friendly. The hotel was under renovation during my stay but I didn't have any problems with noise or with some protective tape on the elevator.
The room was very spacious and I liked the decoration. The view was beautiful, I could see the Dam Square and the Bijenkorf (shopping mall). They have a coffee machine in their room which was really nice. The bathroom has a shower separated from the tub and it was all very clean. The bed was very confortable and even though my room faced the Dam I didn't think it was noisy or had trouble sleeping.
The location was terrific, only a few minutes from the central station with many tram lines right across the street. Very close to shopping locations, deBijenkorf is across the street and also close to a few streets with shops like Damrak. On the street of the hotel there are a lot of options of restaurants and shops.
What I liked best were the:
2- View of the room
What I liked least was that:
1- Breakfeast wasn't included in the price of the hotel.