The Good: 1. The manager and other staff members (all men) are very nice and welcoming. They point you in the right direction and are always willing to help. They carry your bags up and down the steep stairs so you don't have to worry about dealing with that. 2. The location is a great one, just down the street from Anne Frank's house and within walking distance of the main downtown area, including the red light district. 3. There are also many restaurants nearby, which is nice and convenient.
The Bad: 1. The rooms are extremely tiny (even by European standards), and there is hardly room for two bags! 2. The bathroom smells and you get the distinct impression that they don't do a good job of cleaning. What was worse, there was a piece of exposed plastic pipe which ran from the toilet bowl and there was a constant smell associated with that. Just awful! 3. If you like to sleep in quiet, do not request a room with a balcony! There will be nonstop noise which you cannot keep out. 4. Breakfast is included, which was nice, until I saw the man (yes another man) in charge of setting up the breakfast holding the croissants with his bare hands and delivering them to a basket!
Would I say there again? Absolutely not! The smell of the bathroom, and the unhygienic goings on in the kitchen just turned me way off! This place is like a cheap motel!!