I really loved staying here. It's in a perfect spot and has a great local feel. To get to the reception and some rooms requires climbing dauntingly steep stairs. Our room (the last remaining in the hotel) barely fit two twin beds and the bathroom was little bigger than a postage stamp. The size didn't bother us though--everything was clean and perfectly laid out with lots of outlets, shelves etc. One complaint--the lighting was a little too dim. It couldn't be in a more perfect location, on the tram, near a canal boat stop, walking distance from the center of the city and numerous museums and surrounding by great restaurants.
This is not a luxury hotel but, then, you are also not paying luxury prices. I would stay here again in a heartbeat but, due to the stairs, I wouldn't recommend it for parents with toddlers or for anyone with walking trouble.