Stayed here for a long weekend the hotel is within easy walking distance from the city centre and less than 50m from the closest tram stop
The room was small but spotlessly clean,nice fresh continental breakfast each morning
staff couldn't do enough for us with complimentary drinks nearly evey time we went to reception
The reception area has loads of leaflets on places to visit and the staff are more than happy to offer advice
More than happy to keep bags safe on early check in /late check out
The only negative would be the stairs might be steep for some people but this is normal in Amsterdam

Our room was very, very, small, but very clean and with a great canal view. Nice shower! Very nice staff! Thank you very much!

I'm going to keep this short, as everything has been said. We had 2 wonderful nights in this hotel, which , at 2 stars, is punching way above its weight !!!Don't be a snob, don't go for the corporate bland option, stay here and discover the real Amsterdam & its people! Climb a few stairs, stay in a smaller room. If either of those bothers you, then shut up & pay more. You will not find better value for money than this hotel. I will be back and sooner rather than later. Thank you Osam for your hospitality it was not just polite, it was warm and friendly. We could not have expected anything like the welcome we got. Thank you for making the trip so special!!!!!!

We don't understand how this hotel got such good reviews on Trip Advisor - we only booked it because it did and were quite disappointed; now maybe will think again about the reliability of this site.
Positive:
* Staff very friendly and helpful at all times of day - in fact, they were too nice for such a disappointing place
* Rooms well equipped and clean
* Central location
* Nice balcony (if you can stand the noise - see below)
* Free drink on arrival (non-alcoholic)
* Nice shower, in our room, at least
Negative (where to start...):
* We had rooms at the front of the hotel which were very noisy - the tram rails were being changed during our stay, so we were woken 2 out of the 3 nights at 3 or 4am (I think that's what time it was) by the most awful noise that even ear-plugs couldn't block out
* The hotel was very smoky - fine if you're out for a "good time", but forget it if you have children, worth avoiding; everyone came back wheezing and coughing and we all stank of smoke of all types; people smoking in the middle of the night, smoke coming into room under doors, etc.
* Breakfast was very disappointing - if you like cold croissants, cold bread, packaged rusks, packaged ginger bread and processed cheese (hardly what you'd expect in the land of cheese!) then you'd love it, but we didn't; no cereal, no fresh milk, no hot food (unless you asked for toast), no yoghurts, no fruit, nothing, even the bread was out of a packet
* The rooms we had were tiny - no room to swing a cat; the only comparable thing is a berth on a ship and even then, we had bigger when we went to Santander by ferry; sitting on the toilet, your legs hit the door; also rooms very poorly lit
* Expensive for what it was - we paid about 560 euros for 3 kids in one triple bedded room and 2 adults in a double bedded room for 3 nights and that included a discount for cash
* TV was okay - lots of channels, but not all TV's received BBC - our kids room did, but our's not; CNN (puke!) was all we got
Other points:
* Stairs - we knew there'd be lots, but 73 steps to our floor was a bit excessive, especially after walking the whole day (we were on the top floor) and all were steep
* We're sure there are probably decent rooms in the hotel, but we didn't get them; perhaps a stay on the 1st or 2nd floor or inside rather than outside would be better - would recommend asking if you want to stay here
* Stayed in much better places for much less money even on previous visits to Amsterdam. Would recommend looking for somewhere else and think about being slightly further out as that's probably what makes this place so expensive; think about a non-smoking place as well, you can always visit a cafe or a pub - they smoke everywhere anyway!