Stayed here on a business trip over 9-11 May 2014. The room was sumptuous, king size bed, overlooking the canal, beautiful, marbled and shiny bathrooms with large shower and quasi jacuzzi tub. Business room very spacious, good technical support, and excellent catering service, both for quality of staff and food. Was packed with American tourists, clearly this must be a sought after hotel for well offs, middle aged tourists, seeking centrally located, trustworthy accomodation. If i were in Amsterdam as a tourist, i am not sure i would choose it as, given the very central location, there are crowds as soon as you step out of the lobby, and the lobby itself being very noisy and packed. Also, it does not have any intimacy or cosy atmosphere, but rather the grandness of a large scale, luxury hotel. So clearly it depends on what one is looking for. A couple of "improvements" areas: i arrived around 12 and rooms would be generally available as of 2. That is fine, but for a 5 start hotel where we had booked about 30 (expensive) rooms, i would have expected a more efficient and forthcoming attitude by the reception desk staff to try and accomodate my early arrival. Secondly, there was some confusion with the car reservation service again by the reception desk, possibly just a question of bad luck but it did not help. Lastly, i asked for in room breakfast and they seemed to have forgotten and then delivered something which looked like they had tried to make up at the last minute. Again, it was probably bad luck but my expectations gets higher the higher the stars the hotel claims, so this this is the reason for my lower rating on service and breakfast.
- Official Description (provided by the hotel):
- Landmark Hotel with Victorian exterior, located opposite Flower Market in the City Centre, overlooking Amstel River & Munt Tower. ... more less
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- Also Known As:
- De l`Europe Amsterdam Hotel Amsterdam
- Hotel De l Europe
- De l Europe Hotel