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“Superb” 5 of 5 stars
Review of De L'Europe Amsterdam

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De L'Europe Amsterdam
5.0 of 5 Hotel   |   Nieuwe Doelenstraat 2 - 14, 1012 CP Amsterdam, The Netherlands (Red Light District (De Wallen))   |  
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15% off room rate
Ranked #15 of 356 Hotels in Amsterdam
New York
Level Contributor
138 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
“Superb”
5 of 5 stars Reviewed February 22, 2014

We just spent 4 nights in this lux hotel, last visit over a decade ago, and it's better than ever.
It has been renovated to the highest standard, but the staff is even more impressive than the fit out....courteous, helpful, friendly and efficient.
We highly endorse it in every respect. Loved it!!
PS It is in our view fairly priced luxury, but it is not inexpensive.

Room Tip: Balcony rooms are of no winter value, perhaps if your visit is best weather, then consider.
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  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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961 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (243)
Date | Rating
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English first
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed February 12, 2014

the location of the hotel is truly in the city centre right by the flower market. all places are really walking distance (if not in heels). the staff is as good as it gets… truly lovely, my husband and i have have staying in the best places around the world(encore tower suites, las vegas,the W maldives and bali etc) and i would rate this hotel as one of them. the restaurants are amazing, basic but high quality breakfast, organic, homemade etc. we were upgraded to a junior suite when we arrived even without asking for no extra cost. i have never accounted a better concierge.. they knew and gaged exactly what we wanted and more than delivered. we ate in the loveliest of places and all thanks to the concierge. when we were staying there we felt well taken care of.
we asked for 2 yogurts in the night and because it was not on the menu they didn't charge us for it. i think it is all of these things together that makes a memorable stay.

Room Tip: ask for the ones with the good view.
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  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeLeurope, Manager at De L'Europe Amsterdam, responded to this review, February 20, 2014
Dear Guest,

Thank you very much for letting us know that we have succeeded in making your stay a 'perfect' one! Your feedback is truly appreciated and I will ensure that your kind words about our concierge our shared with the team!

Kind regards,

Jeroen Bronsveld
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tokyo, Japan
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed February 8, 2014

We stayed in a suite in the new part of the hotel. The room was huge, really - the Dutch are the tallest people in the world and I definitely got the feeling this hotel was designed for the average Dutch person. The tub was huge, the sinks were huge, the paintings on the walls, really everything! The staff were helpful, the restaurants in the hotel were fine and it was easy to get pretty much anywhere from the hotel. The only issue was the lights in the bathroom - the halogens were so hot I couldn't keep them on while using the bathroom. Also the light switches in the room were a bit hard to figure out. Would stay there again when visiting Amsterdam.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeLeurope, Manager at De L'Europe Amsterdam, responded to this review, February 20, 2014
Dear Guest,

Thank you very much for your positive feedback! Please accept my sincere apologies that our lighting system was not explained properly. The lights in the bathroom work on a dimmer system which can be controlled by pressing the switch for a longer period. We are looking forward to welcome you back again very soon.

Kind regards,

Jeroen Bronsveld
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Solihull
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed February 7, 2014

Just back from a few days in Amsterdam celebrating my birthday. Having read the various reviews of hotels in Amsterdam we finally chose to stay here. From the moment we arrived, we were made to feel very special from just about every member of staff at the hotel, where nothing was too much trouble. The room was fantastic with a great view of the river. The bathroom exceeded expectations and had a novel touch with the heated marble floor, which was most welcome in early February. I cannot believe that anyone could be disappointed with this hotel, even allowing for the relatively high cost of staying there. The hotel is located in the ideal part of Amsterdam and close to the area of the 9 Streets and many good restaurants...although the hotel restaurant is first class anyway.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeLeurope, Manager at De L'Europe Amsterdam, responded to this review, February 20, 2014
Dear Guest,

Thank you very much for having taken the time to report back on your stay with us early February. I am delighted to read that we have met and even exceeded your expectations! Your kind words will be shared amongst the team and hopefully we get to welcome you back again one day soon!

Kind regards,

Jeroen Bronsveld
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 4, 2014

The hotel is very good. Comfortable and clean rooms, wonderful linen.
Good restaurant with kind service of young guys.
As soon as we checked in, they offered us to buy tickets for the museums, what helped us a lot. We had few days to stay and didn't know the lines to the museums were so big and thanks to their offer, we could enjoy the most important museums.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level Contributor
43 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed January 28, 2014

I recently stayed in hotel de L'Europe for two nights. De L'Europe is located in the city center, excellent location for tourists, the flowermarket, rembrandtsquare, red light district etc are just a couple of minutes away. De building itself is a true landmark, the hotel has been undergoing renovation recently and everything is in good order.

There is a big variety in rooms, I just booked the lowest category a Deluxe room. The room I was given is located on the top floor. Two small windows looking towards Dam Square, not much of a view though,. The room is fully equipt with topclass items, an Ipad, Bose soundsystem etc. The bathroom is very large, a separate rainshower, nice deep tub, and huge fluffy towels! I've understand that some rooms also come with a build in television in the bathroom. The staff is friendly and efficient, they will do what they can to make your stay enjoyable. A couple of things I didn't like; calling to the front desk, it took me three calls in order for someone to pick up the Phone, the burger I ordered trough roomservice came very fast, it was just a plate with a burger and fries that was it, no decoration, no lettuce nothing, the MC Donalds around the corner spends more time and effort in the way they present their meals. The spa was under construction, there is an alternativa but it's in a hotel a few blocks away. Overall: A pleasant experience, not the top 5-star service that you get in for example Dubai, but for a dutch 5-star hotel they did a pretty good job!

Room Tip: If you wanna splurge, ask for the rooms with a nice Amstel view!
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  • Stayed January 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed January 24, 2014

First time staying at this hotel and it was absolutely stunning. We booked a junior suite and got upgraded to a Prestige one bedroom suite. For anyone who has ever been to Amsterdam, or Europe for that matter, you know that hotel rooms are generally tiny unless you spend a significant amount of money. However traveling during the off-season, many hotels offer free upgrades to their guests if you request for it. However this is still a pricey hotel even during off-season. Normally the Prestige would be completely out of our price range.

Room: The suite was enormous and beautiful. We were one floor up from the lobby and had a sweeping view of the canal. Fortunately the soundproofing for the room was very good so we did not hear any street noise. There was a hallway as soon as you enter the room that leads to the living room and dining room. The view of the canal was magnificent from here. Dining room connects to another hallway full of closets leading to the bedroom. he bedroom was large with a large flatscreen TV and windows overlooking into the hotel. However the double blinds ensure that no light gets in unless you want it to. A coffeemaker with complimentary coffee pods and a hot water maker was provided. Mini bar had a selections of drinks but not sensored so you can remove the drinks and use the fridge.

Bed: The best bed of our entire trip (Madrid, Marrakech, and London as well). It was firm with real pillows! Many hotels have mediocre beds with awful pillows. This hotel had a firm and comfortable large king bed with regular sized and firm pillows. Surprising what we struggled with the most on this trip was even the five star hotels had crappy pillows that were either too soft or too flat or strangely shaped sizes.

Bathroom: My only complaint of this room was the toilet was separated from the bathroom (shower, bidet, and vanity) and located in the hallway. You needed to go through the 2 doors of the bathroom to reach the toilet from the bedroom. Otherwise the bathroom was large with a separate shower stall from the bathtub. Nice water pressure and water got hot quickly.

Location: Great location. Right across the canal was a pedestrian walk with lots of shopping and food. Grocery store and ATMs in the area as well. Easy to catch a cab with a cab stand close by and usually cabs in front of the hotel.

Service: Great service. All of our needs were taken care of.

Room Service/Housekeeping: 24 hour room service which is surprising in Amsterdam. We only ordered breakfast and it showed up on time and was well cooked but nothing special. Housekeeping did a good job the first night. The next night we got turndown service but it looked like they cleaned some of the room but then forgot to remove all the trash that they collected.

Overall a wonderful experience. Especially having so much space and a wonderful view in Amsterdam was a treat.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about De L'Europe Amsterdam

Address: Nieuwe Doelenstraat 2 - 14, 1012 CP Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Red Light District (De Wallen)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Amsterdam
#5 Spa Hotel in Amsterdam
#6 Family Hotel in Amsterdam
#10 Luxury Hotel in Amsterdam
#14 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — De L'Europe Amsterdam 5*
Number of rooms: 111
Official Description (provided by the hotel):
De L'Europe in Amsterdam ,also referred to as The Grand Dame amongst Amsterdam's luxury hotels, is situated on the banks of the Amstel River right in the city center. Awarded as best hotel in The Netherlands by Conde Nast Traveler 2014, it is impossible to escape the city's rich history while staying at this iconic 19th century treasure. De L'Europe boasts a distinctive decor, enhancing each room and suite with a replicated Dutch Masters painting, hand picked in exclusive partnership with the nearby Rijksmuseum. Traditional old-charm co-exists with historic masterpieces in the grand Promenade, where the city's most authentic Afternoon Tea is served while river views provide a breathtaking backdrop to award-winning Bord'Eau (**), Hoofdstad Brasserie (Bib Gourmand 2014) and the authentic Freddy's Bar (Best Cocktail Bartender of The Netherlands 2014). ... more   less 
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Also Known As:
De l`Europe Amsterdam Hotel Amsterdam
Hotel De l Europe
De l Europe Hotel

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