We stayed at the Hotel de l'Europe as a treat for 3 nights. All in all the stay was excellent, but at that level of amenity and price, excellence is what you have every expectation of getting. The room was spacious, well aired with a good view over Amsterdam and had all modern conveniences including some that we struggled to cope with. The bed was very comfortable, one of the pillows was so large and heavy we could barely lift it - great for propping you if you want to watch TV in bed (which we didn't) or being propped up because of breathing or back difficulties. The lighting was so sophisticated that we never really mastered exactly what each switch did or what combinations produced what effects. We got by, but the universal option of seeking help from the concierge did not appeal in the middle of the night. There was a CD player in the room with a truly wonderful sound system that gave us great pleasure. The TV sat at the end of the bed and could go up or down electrically via a switch beside the bed - it wasn't clear what you did if you preferred not to watch TV in bed. Luckily that did not worry us and nor did the TV at the foot of the bath!
There were certain extra luxuries that we greatly appreciated - sending purchases home through the concierge without being directed to a post office, an efficient business centre, blinds that could be adjusted easily.
We were surprised by a badly soiled second toilet roll in our room, only discovered at 3.00 am when you are unlikely to summon housekeeping, but not expected at that standard of hotel. Staff were duly mortified when drawn to their attention.
The breakfast buffet was rather sparse for a hotel of that standard.
The greatest pleasure was in the dining - we dined twice in the Brasserie overlooking the river/canal which was excellent and they catered well for special dietary needs. But the piece de resistance was the fine dining at the Michelin star Bord'eaux restaurant. We booked through he concierge and were lucky enough to get a cancellation. The experience was wonderful. We had told the concierge that my wife had special dietary needs and on arrival the maitre d' listed them all exactly and the tasting menu had course after course where my dish was different from my wife's but hers was in no way inferior. The tasting wines were also superbly chosen by the sommelier. Service was friendly, sharp and we came away feeling that the past 3 hours had been among the most memorable of our lives.
All in all a wonderful experience.
- Official Description (provided by the hotel):
- De L'Europe in Amsterdam ,also referred to as The Grand Dame amongst Amsterdam's luxury hotels, is situated on the banks of the Amstel River right in the city center. Awarded as best hotel in The Netherlands by Conde Nast Traveler 2014, it is impossible to escape the city's rich history while staying at this iconic 19th century treasure. De L'Europe boasts a distinctive decor, enhancing each room and suite with a replicated Dutch Masters painting, hand picked in exclusive partnership with the nearby Rijksmuseum. Traditional old-charm co-exists with historic masterpieces in the grand Promenade, where the city's most authentic Afternoon Tea is served while river views provide a breathtaking backdrop to award-winning Bord'Eau (**), Hoofdstad Brasserie (Bib Gourmand 2014) and the authentic Freddy's Bar (Best Cocktail Bartender of The Netherlands 2014). ... more less
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- Also Known As:
- De l`Europe Amsterdam Hotel Amsterdam
- Hotel De l Europe
- De l Europe Hotel