I've decided to book at the De L'Europe Amsterdam for a very special occasion - birthday of my wife and our wedding anniversary. We had only one night, but what we've got, was great.
Already through the booking process the staff was very helpful. They advised me to book via the booking engine of LHW (Leading Hotels of the World), as there was a special promotion running for club members. I informed the hotel about my preferences and about the occasion of my stay.
When we arrived (actually quiet early in the morning) we've got a welcome of the guest relations manager. We've booked a superior double room - and we ended up in a deluxe one bedroom suite in the new Dutch Masters Wing of the hotel, where only VIP rooms are located.
Our room was delightful - a perfect mix between modern elements and classic luxury. Our room was very big, also the bathroom (complete in mosaik-style) was large. There were many gadgets, like a complete surround sound bose system, three TV sets (one built-in the bathtub), air condition, heated floor in bathroom, modern light control, a nespresso machine, and much more.
We had the best view you can get from our room - to the Amster river and to the city.
The hotel gives-out a I-Pad 2 for your free usage in the room, including docking stations. A very good idea - because the whole hotel directory is included in a special app. You even can order room service directly via I-Pad.
As a welcome greeting we've got a bottle of champagne, nuts, and a bottle of red wine in our room. As we had now enough drinks, we decided to order room service - quick, tasty, well-presented and a reasonable price (35 Euros for 2 dishes).
The bathroom was specious, as I wrote, and equipped with all comfort. Many fresh and fluffy towels, bathrobes, and many bathroom amenities of a own luxury cosmetic line. The bathtub was big, and we had also a rain-forest-shower. You could access the bathroom from two sides.
We've also used the SPA area, which is small, but very romantic, nice made, and clean. There is a pool with jacuzzi and jet stream, good temperature, with a romantic starlight heaven above. As we were the only guests, we could turn-down the lights and switch on romantic sounds. There is free mineral water at the pool bar, and again many cosmetic amenities to use.
There was also a little fitness center, with modern machines. So you can access YouTube or Facebook through the screen of your fitness bike..:-)
The whole hotel is providing a very warm atmosphere, all is in warm colours, and well-mixed between classic grand hotel luxury and modern style. There is a great mixture of famous Dutch paintings everywhere hidden in the hotel, which we all found later at the Reichsmuseum.
Through that we hat a deluxe suite, we've got some extra attention from the staff - newspaper delivery, minibar refil service, fresh coffee & tea, and of course a turn-down service.
We had a drink and a cigar at Freddy's Bar. The bar is very nice - the staff was lame. We were the only guests, and I needed to ask twice that I could place my order, which I could get 15 minutes later. Also, if you offer a nice and spacious cigar lounge, you need to provide at least a cigar ashtray, a cutter, and long cigar matches - all not available. Atmosphere is nice.
We slept very well at a specious, huge bed (one of this luxury hand-made-bed's or whatever) with XXXXL pillows. We went for breakfast to the Brasserie. Very nice located at the Amster river. Quality of the food was very good, service was quick and friendly. The buffet could be larger (for that it is a top hotel), but never mind.
We've got threated not only with a early check-in, but also with a late check-out at 16:00 without any extra payment. Check-out was quick and easy, we could store our luggage there for a wile on. Front office was helpful in organizing some additional bags for our hand luggage.
When our car arrived and we wanted to leave, we've got a personal greeting again from guest relations - with a very nice present (room fragrance candle) on our way.
All-in-all, this hotel and its staff made our celebration perfect and unique. We've got the best what you can get for very reasonable money. We really felt like real VIP's at any time. I will come again definitively.
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