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“Better than it was?” 3 of 5 stars
Review of Hotel De Gerstekorrel

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Hotel De Gerstekorrel
2.0 of 5 Hotel   |   Damstraat 22, Amsterdam 1012 JM, The Netherlands (Red Light District)   |  
Hotel amenities
Ranked #194 of 343 hotels in Amsterdam
DUNDEE
2 reviews
“Better than it was?”
3 of 5 stars Reviewed October 29, 2013

Two of us stayed for two nights a couple of years ago.
The location is perfect, tucked just off the focal point of Dam Square.
The room was fine and good value.
What made me decide not to stay there again was the fact that we are, regrettably ,smokers.
When I asked the lady on reception if there was any enclosed (garden) area for smoking, she said no, and that there was a big fine if we smoked in the room.
Just checked friend's memory and he says "We were treated like pariahs".
I do recall the receptionist behaving almost gleefully that we had dared to even ask about a smoking area.It was quite offensive and a dismal start to our stay.
So, it was a trek up and down the steep stairs, to go outside .
There was no awning to shelter under if it was raining, and you were jostled by the teeming crowds of grazing bands of tourists.These memories have stayed with me, and I was surprised to see that apparently there ARE some smoking rooms.The GERSTEKORREL is now featured on Smokers-United .com as a smoker friendly hotel !!!

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerstekorrel_De, Front Office Manager at Hotel De Gerstekorrel, responded to this review, November 4, 2013
Dear Mike P: Thank you for taking the time to write a review of our hotel. Thank you for the excellent marks on our location and letting us know that the rooms were satisfactory and clean. As you mentioned it has been a few years since you stayed with us so it is difficult for us to know what the circumstances were with your particular reservation and why you were not reserved to a smoking room. However we are happy to tell you that we do have smoking rooms at the hotel! Since we have a limited number of smoking rooms we ask that guests let us know at time of booking their reservation that they would prefer a smoking room. Guests who book directly with us are given priority, then it is in order of request received. If we cannot book a smoker to a smoking room we follow up with an email well in advance of the reservation to let the guest know. We do hope that you will give our hotel another try and email us in advance to let us know that you have stayed with us before and would like a smoking room so that we can be certain you are given your room preference. Best regards, the staff at Hotel de Gerstekorrel
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292 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
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English first
Helsinki, Southern Finland, Finland
1 review
5 of 5 stars Reviewed October 29, 2013

We are from Finland and stayed at this hotel. It was very easy because almost everyone there speaks finnish.
The hotel is comfortable and the staff is super-friendly. The central location is really ideal. The rooms are nice and
the beds very good. The room service breakfast was also very good, and the wifi was free and the connection good.
If I ever need a hotel again in Amsterdam, I will stay at De Gerstekorrel.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerstekorrel_De, Front Office Manager at Hotel De Gerstekorrel, responded to this review, November 4, 2013
Kiitos (Thank you) for taking the time to review our hotel. We are delighted to hear that you enjoyed your stay with us. We hope to see you soon! Don’t forget to contact us directly to see if you are eligible for any discounts and of course so that we can make certain you are booked to the room of your choice. Best regards, the staff at the Hotel de Gerstekorrel
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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 14, 2013

Rooms were smelly, and there were a lot of noise. Staff was firendly though. I will not pick them next time but it wont hurt to stay in here. There for a business trip but definitely wont pick it again.

  • Stayed October 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerstekorrel_De, Front Office Manager at Hotel De Gerstekorrel, responded to this review, October 23, 2013
Dear Balbocegi: Thank you for taking the time to write a review of our hotel. We greatly appreciate your compliments to the reception staff. Our receptionists enjoy making the guests feel welcome and hope to make each guests visit a pleasant one. We appreciate it when our guests come directly to reception to inform us if there is an issue with their room so that we can remedy the situation at once, if possible. This valuable feedback also gives us the information we need to make improvements for future visitors. We do wish that you had informed us while you were staying with us, as we may have been able to correct your particular situation. We hope that you will give our hotel another try if you return to Amsterdam and that you will let us know via email directly as there may be discounts available to you on your next visit. Best regards, The Staff at Hotel de Gerstekorrel.
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Senior Contributor
41 reviews 41 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 3, 2013

First of all I wanted to explain about the "VERY GOOD" review...it is only for the service at the reception and the ubication.
We pay €115 via internet for a double room. And don't forget that is a 2 star hotel.
The Hotel offers a WIFI that works fine, doesn't have a lift so you have to take the stairs!.
My room 22, it had an ok size, window and view to the main street, the bathroom was not good at all (had a noise air-extractor); in general had a not pleasant smell of humidity and when we were leaving we found an empty bar-glass under the bed (we stay two nights there!). We think that cleanness of the hotel really must get better...you can make it better even in a 2 stars hotel.
About the noise of the street, you wont hear anything once you close the window.
Obs. If you are traveling with low budget, it may be the one, but ask for a clean not smelly room please.
Hope this review can help you to decide.

Room Tip: Ask about the accommodation, and to see if is it possible.
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  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerstekorrel_De, Front Office Manager at Hotel De Gerstekorrel, responded to this review, October 8, 2013
Dear Diego4U:
Thank you for taking a moment to review our hotel. We appreciate your recommendation based on the outstanding location of the hotel and the enthusiasm for customer service our reception staff has. We are happy to hear that you liked your room and the view. Whenever there is something amiss in the room such as an item left behind by a previous guest or a housekeeping issue, we always hope that our guest will bring it to our attention immediately so that we can remedy the situation right away. However your feedback here has also been helpful. We are pleased to announce that this winter we will be renovating all of our bathrooms! So goodbye noisy extractor fan! Since we will have made the upgrades we invite you to give us another try the next time you are visiting Amsterdam. Email us directly for your next reservation so that we can be certain that as a returning guest that your room preferences are given top priority and that you will receive any discounts available to you. Best regards, the staff at Hotel de Gerstekorrel
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Brisbane, Australia
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed September 10, 2013

I was really disappointed with this hotel The day we arrived was very hot and there was no air con & only 1 narrow window could be opened. All we had to cool down was a small fan. The room is very basic. The bathroom was very small. We had a front room on the 2nd floor over the weekend & it was so noisy that we couldn't leave the window opened. I even had to use my ear plugs. There is no lift. Having said all that, the location was perfect and the staff were very helpful and pleasant.

Room Tip: Try and get a room in the back of the hotel.
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  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerstekorrel_De, Front Office Manager at Hotel De Gerstekorrel, responded to this review, September 16, 2013
Dear Iiesarose:
Thank you for taking the time to write a review of our hotel. We are pleased to see that you were very happy with the location of our hotel and that our staff in reception was pleasant and helpful. As you noted, the advantage is that the hotel is central to all of the sites and attractions in Amsterdam. On the other hand, being so centrally located can also mean that during the height of summer the festivities can be a bit noisy. As you correctly recommended to readers of your review this can be remedied by having a room in the back of the hotel. We were not able to ascertain whether or not you made your discomfort known to the front desk but it does sometimes happen that when a guest arrives on a fully booked weekend there is no ability to move them to another room. It is for this reason that all special requests should be noted on the reservation itself as we always try to honor our guest’s requests for room preferences. As a two star hotel, our central location and classic Amsterdam architecture does have an influence on the size of our bathrooms. This summer was an unusually hot summer for the Netherlands. We are sorry that the noise prevented you from leaving the window open for cooler air during the night. We hope that you will visit us again. Let us know in advance for discounts and special offers that might apply and we can make certain that your family is located in the back side of the hotel where it is quieter so that even if you do arrive during a heat wave you will be able to open the windows all of the way for cooler air! Best regards, the staff at Hotel de Gerstekorrel
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Dhaka City, Bangladesh
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 9, 2013

So My first visit to the property was the summer of 1999 and went back there in Dec of 2001 with a friend.I usually stay here whenever I visit Amsterdam as quite frankly you can not beat the location.It is next door to a kebab place which is out of the world and a 10 minute walk from the station. The rooms are quite basic,you will get a good nights sleep.I was woken up one time at 1 am by the receptionist as they had some problems with my credit card and I was supposed to check out at 6 am.To make a long story short he got an earful but to his credit he did apologize. I remember in 1999 they had a small breakfast area where they served breakfast .During my last trip i noticed they do not have that any more..I would recommend it just for the location..It is just excellent.

  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerstekorrel_De, Front Office Manager at Hotel De Gerstekorrel, responded to this review, September 16, 2013
Dear Ronnie1979:
Thank you for your review of our hotel. We are very happy to see that you love our central location and have visited with us a few times. We would like to apologize for the late night phone call from reception (especially with such an early checkout) regarding the problems with your credit card. Being so centrally located in an international city dictates that we are vigilant about details such as payment and or correct credit card details prior to a guest checking out. However, we are very sorry that you, as a returning guest, were inconvenienced with this policy. As you correctly noted we now have “room service” breakfast. We find that most customers like the added luxury of having breakfast delivered directly to their room at the time that the guest specifies. With the breakfast area and small buffet a lot of food went to waste as there was no way of knowing precisely how many people wanted breakfast and or would wake up in time to come down to the breakfast area. In order to help our environment and to conserve, room service breakfast has been our solution. We hope that you will continue to stay with us in future visits to Amsterdam and try our “breakfast in bed”. We promise that in your next visit we will have all of your credit card/payment details worked out long before you decide to go to sleep for the night. Let us know in advance of your next arrival to Amsterdam so that we can make certain that you get all discounts available to you as a returning customer and first room choice. Best regards, the staff at Hotel de Gerstekorrel
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Newcastle upon Tyne, United Kingdom
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 31, 2013

Was great for what we needed. Central location, very helpful and polite staff. Yes its not a 5 star luxury hotel but as somewhere to change and sleep it was perfect. Some of the reviews have been very unfair. Our room was immaculate and rather large. Would recommend it to anyone.

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerstekorrel_De, Front Office Manager at Hotel De Gerstekorrel, responded to this review, August 8, 2013
Dear Graeme F:
Thank you for your kind review! We are happy to hear that you and your friends enjoyed Amsterdam to the fullest and that our central location helped with that. We hope that you will visit with us again soon and let us know in advance so that we can make certain you have the room you prefer and are privy to any special offers we may have. Best regards, the Staff at the Hotel de Gerstekorrel
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Additional Information about Hotel De Gerstekorrel

Address: Damstraat 22, Amsterdam 1012 JM, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Red Light District
Amenities:
Bar / Lounge Room Service
Hotel Style:
Ranked #194 of 343 hotels in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hotel De Gerstekorrel 2*
Official Description (provided by the hotel):
Looking for an excellent central location with friendly service and extras like breakfast in bed? Then choose Hotel de Gerstekorrel, where guests return year after year! Our 32 room hotel offers single rooms, 2 persons rooms, triple rooms as well as four persons rooms - come alone, with a friend, the whole family or a group of friends!Smoking rooms are available in the hotel by advance request. Hotel de Gerstekorrel is a popular and modern hotel close to the famous Dam Square, shopping streets such as De Kalverstraat, the canals, wonderful restaurants and unforgettable nightlife. Do you come for a concert in Ziggo Dome or Heineken music hall? Or want to see the Music Awards? Interested in football stadium Arena, Ajax? Stay with us and you easily reach all these places by public transportation.The famous Amsterdam museums - newly opened Stedelijk Museum and new Rijksmuseum, Hermitage, Van Gogh and several other museums and art galleries are also close by. ... more   less 
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Also Known As:
De Gerstekorrel Hotel
De Gerstekorrel Amsterdam

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