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“Superb Location” 4 of 5 stars
Review of Hotel Citadel

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Hotel Citadel
3.0 of 5 Hotel   |   Nieuwezijds Voorbrugwal 100, 1012 SG Amsterdam, The Netherlands (Dam Square)   |  
Hotel amenities
Ranked #161 of 344 Hotels in Amsterdam
Tralee, Ireland
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
“Superb Location”
4 of 5 stars Reviewed April 8, 2014 via mobile

Location here is excellent, v close to everything - shopping areas, palacestraat, red light etc. Worth staying for area alone! We stayed on fifth floor & had no problems with noise.Rooms are small but spotless, wifi is intermittent at times would definitely stay here again.

  • Stayed April 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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343 reviews from our community

Traveler rating
    71
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Romford
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 21, 2014 via mobile

Great location. Only a 5 min walk from Centraal Station.
The room was very clean as was the toilet/wet room.
TV had a number of English channels.
Reception was very friendly.
Only downside was that it was quite noisy. The trams in particular are very loud when one is trying to sleep off a hangover...but that's the cost of having such a good location & not a fault with the hotel.
All in all very good value for money & a nice place to stay.

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bursa, Turkey
Top Contributor
141 reviews 141 reviews
64 hotel reviews
Reviews in 53 cities Reviews in 53 cities
96 helpful votes 96 helpful votes
2 of 5 stars Reviewed March 16, 2014

Are you ok with paying €100 per night and get;
- very basic and very small room with a very small bed
- very basic breakfast,
- average cleanness,
- basic toillettaries,
In terms of location; it is a very good pick but I would think twice and search other alternatives before I end up with this hotel as a last resort in terms of your budget.

Besides all above, reception desk and other personell are very helpful and friendly.

  • Stayed March 2014, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam
1 review
3 of 5 stars Reviewed February 26, 2014

the hotel is very well situated,in the heart of Amsterdam and not far from the railway station.The room was very little (one person) but comfortable and clean.Breakfast was excellent.
The only minus was ,that the desk gave us information that was not correct anymore about parking the car on a P+R outside the city centre.Their information is not up to date.However the desk people are very friendly.And overall,this hotel is a good choice for low budget travellers.

  • Stayed February 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Easytobook.com

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Arnold, England, United Kingdom
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 23, 2014

My wife picked this hotel that we stayed in a few days ago and I'm glad she did. As others have said,it is in a super location between the station and Dam square so it is ideal.

The receptionists are very good and check in was quick and easy. The room and bathroom was nice and there was a huge large screen Samsung tv on the wall. Most of the channels are in dutch and I really liked the classical channel (brava nl klassiek). The bed was really nice and comfortable.

Breakfast was the usual continental breakfast with lots of bread,cheese and ham with cerials and jams. The receptionist (I don't know her name) was very helpful and we were able to leave our suitcase in a special locked room after check out so that we didnt have to take our suitcases everywhere with us in the 4 hours before we had to catch our coach to the ferry port.

There was only one thing that I found frustrating and that is the same as others have said about the wi-fi. It was strong in the reception area but weak where we were on the 3rd floor. We were trying to Skype our young son but the connection kept disconnecting and it was so annoying.

Other than that,it was a fine hotel and we are hoping to return to Amsterdam later in the year with our son and we would be happy to book the Hotel Citadel again. But please.....sort the wi-fi out.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Houston, Texas
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed February 19, 2014

Wasn't hugely fancy, or anything, but I found it to be a good location. Close to the dam, veyr close to central station. And clean. The breakfast was good. Standard coninental. Few cheese, meat, bread, yogurt, etc. Shower was a little locker room feeling, but was clean, so I couldnt complain. Room was small, but comfortable. TV worked.
Biggest complaint was the internet was VERY on and off in the rooms. Useless at times, and would barely work most of the time. Occasional minutes of normal level of function. Lobby internet seemed completely fine though.
Front staff was friendly and gave me recommendations for dinner, etc., i felt very safe, and overall had a very pleasant night's stay.

  • Stayed February 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Citadel

Address: Nieuwezijds Voorbrugwal 100, 1012 SG Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Dam Square
Amenities:
Bar / Lounge Restaurant Room Service
Hotel Style:
Ranked #161 of 344 Hotels in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Citadel 3*
Number of rooms: 38
Reservation Options:
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Also Known As:
Citadel Hotel Amsterdam

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