We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“never again” 1 of 5 stars
Review of Hotel Citadel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Hotel Citadel to your Saves list
Hotel Citadel
3.0 of 5 Hotel   |   Nieuwezijds Voorbrugwal 100, 1012 SG Amsterdam, The Netherlands (Centrum)   |  
Hotel amenities
Ranked #161 of 355 Hotels in Amsterdam
Write a Review

496 reviews from our community

Traveler rating
    101
    243
    100
    35
    17
See reviews for
44
178
54
50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Adelaide, Australia
Level Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed July 20, 2013

We spent 1 night before cruise. Had a room on the top floor looking over the street. Very comfortable and big windows letting in lots of air. Kept windows open all night letting in lots of warm air. Staff could be friendlier and breakfast OK but could be better quality. Beware: order your own taxi as we paid 20euros to go to passenger terminal - a 5 minute drive. They appear to call a private company and seem to know them well. Next time we will walk!

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam
1 review
3 of 5 stars Reviewed July 12, 2013

we had booked a non-smoking room, however the room stank of smoke, and the hotel was fully booked, so we couldn't change rooms. A lot of noise from the street and no air-conditioning. At each breakfast, some of the food had ran out and nothing more came during the time we ate. Staff not very helpful/friendly. OK location.

  • Stayed July 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sleepy Hollow, IL
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 3, 2013

I needed to stay in Amsterdam overnight between business meetings and found an inexpensive option in the city center of Amsterdam: Hotel Citadel. A very spartan single room on the fifth floor with a very strong shower, good pillows and bed. Nice view of the Nieuwe Kerk and the Palace. Plenty of sounds of Amsterdam to lull you to sleep, if you keep the window open. The hotel is right in the center of the city, easy to get everywhere.

There was continental breakfast included (but I had to be out early, so missed it). The personnel was very helpful, they locked up my laptop when I was out (the small jewelry safe in the room as too small). Speaking both English and Dutch, they can point you to local attractions, answer questions about Amsterdam and beyond.

Please know this is not a 5-star hotel. It is spartan, but it not a flophouse either. This is a good practical place to stay in the heart of Amsterdam!

Room Tip: I was traveling alone and took a single room looking over the city center. Keeping the window open...
See more room tips
  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Travelers also viewed these Amsterdam hotels
Centrum
Avenue Hotel
Avenue Hotel
#189 of 355 in Amsterdam
3.5 of 5 stars 1,030 reviews
Centrum
Hotel The Exchange
Hotel The Exchange
#114 of 355 in Amsterdam
4.0 of 5 stars 782 reviews
Centrum
WestCord City Centre Hotel Amsterdam
Show Prices
Show Prices
Show Prices
Centrum
Singel Hotel
Singel Hotel
#154 of 355 in Amsterdam
4.0 of 5 stars 690 reviews
Centrum
Hotel Sint Nicolaas
Hotel Sint Nicolaas
#62 of 355 in Amsterdam
4.0 of 5 stars 516 reviews
Centrum
Nova Hotel Amsterdam
Nova Hotel Amsterdam
#122 of 355 in Amsterdam
4.0 of 5 stars 667 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Citadel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Citadel

Address: Nieuwezijds Voorbrugwal 100, 1012 SG Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Centrum , Dam Square
Amenities:
Bar / Lounge Restaurant Room Service
Hotel Style:
Ranked #161 of 355 Hotels in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Citadel 3*
Number of rooms: 38
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, EasyToBook, Priceline, TripOnline SA, Agoda, Venere, Otel and Odigeo so you can book your Hotel Citadel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Citadel Hotel Amsterdam

Owners: What's your side of the story?

If you own or manage Hotel Citadel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.