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“never again” 1 of 5 stars
Review of Hotel Citadel

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Hotel Citadel
3.0 of 5 Hotel   |   Nieuwezijds Voorbrugwal 100, Amsterdam 1012 SG, The Netherlands (Dam Square)   |  
Hotel amenities
Ranked #161 of 343 hotels in Amsterdam
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342 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Adelaide, Australia
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 20, 2013

We spent 1 night before cruise. Had a room on the top floor looking over the street. Very comfortable and big windows letting in lots of air. Kept windows open all night letting in lots of warm air. Staff could be friendlier and breakfast OK but could be better quality. Beware: order your own taxi as we paid 20euros to go to passenger terminal - a 5 minute drive. They appear to call a private company and seem to know them well. Next time we will walk!

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam
1 review
3 of 5 stars Reviewed July 12, 2013

we had booked a non-smoking room, however the room stank of smoke, and the hotel was fully booked, so we couldn't change rooms. A lot of noise from the street and no air-conditioning. At each breakfast, some of the food had ran out and nothing more came during the time we ate. Staff not very helpful/friendly. OK location.

  • Stayed July 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sleepy Hollow, IL
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 3, 2013

I needed to stay in Amsterdam overnight between business meetings and found an inexpensive option in the city center of Amsterdam: Hotel Citadel. A very spartan single room on the fifth floor with a very strong shower, good pillows and bed. Nice view of the Nieuwe Kerk and the Palace. Plenty of sounds of Amsterdam to lull you to sleep, if you keep the window open. The hotel is right in the center of the city, easy to get everywhere.

There was continental breakfast included (but I had to be out early, so missed it). The personnel was very helpful, they locked up my laptop when I was out (the small jewelry safe in the room as too small). Speaking both English and Dutch, they can point you to local attractions, answer questions about Amsterdam and beyond.

Please know this is not a 5-star hotel. It is spartan, but it not a flophouse either. This is a good practical place to stay in the heart of Amsterdam!

Room Tip: I was traveling alone and took a single room looking over the city center. Keeping the window open...
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  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Citadel

Address: Nieuwezijds Voorbrugwal 100, Amsterdam 1012 SG, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Dam Square
Amenities:
Bar / Lounge Restaurant Room Service
Hotel Style:
Ranked #161 of 343 hotels in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Citadel 3*
Reservation Options:
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Also Known As:
Citadel Hotel Amsterdam

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