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“Nice Hotel” 4 of 5 stars
Review of Hotel Casa 400

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Hotel Casa 400
3.0 of 5 Hotel   |   Eerste Ringdijkstraat 4, 1097BC Amsterdam, The Netherlands   |  
Hotel amenities
Ranked #60 of 355 Hotels in Amsterdam
Certificate of Excellence
Thame, United Kingdom
2 reviews
“Nice Hotel”
4 of 5 stars Reviewed March 24, 2014

Booked to attend an event taking place at the hotel. Rooms are nice and very clean but there was no heat at all in the room we were allocated. Supposed to be under floor heating but nothing worked so we were given a heater. There are no local restaurants that we could find near by so you only have a choice of the A la carte in the Hotel with limited choice They should dump the A la carte and just serve a normal restaurant food menu. Buffet breakfast is very good. Staff are first class and very friendly and helpful. Free Wi-Fi all over the Hotel which is great. Its five stops from Amsterdam Centraal Station on the Metro line which takes about 10 minutes so still ideal if you want to go to the city centre. Local area not very exciting and you need eyes in the back of your head when you go to walk to Amstel Metro station as there are bike riders everywhere. Unlike some of the city centre hotels this is very modern and would recommend it.

Room Tip: Its a quiet area so there is no noise at all at night. Any room would be fine.
See more room tips
  • Stayed March 2014, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,600 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
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Aylesbury, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 24, 2014

The A la cart menu was good but wish they had a more basic food menu for those of us that didn't always want A la Cart food , The staff were always very helpful and friendly , It was easy to get to Amsterdam central by a short train journey , The rooms were always very clean and had a very pleasant stay for the Radio Day event and had a great breakfast every morning .
I would recommend this hotel to anyone .

  • Stayed March 2014, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
1 review
3 of 5 stars Reviewed March 19, 2014

My initial experience at checkin was positive, although slow. I had a complicated dual-reservation issue, and the hotel staff eventually managed to figure out how to combine the reservations. Everything went smoothly for the first five days of my stay. The room was comfortable, and the breakfast was delicious.

Starting the last few days of my stay, however, I was informed that I had to change rooms due to some sort of bug problem. No details were provided, and when I went to gather my belongings from a room that was supposedly "cleaned" somehow, it was clear nothing had been touched. Very mysterious. I was also required to surrender the suit I was wearing for cleaning. This made me nervous, and rightfully so. The next day the suit was returned, but packed into a plastic shopping bag and completely unwearable. The hotel staff apologized profusely and corrected the situation, but it left me without my suit for 48 hours. If I hadn't packed a backup suit, it would have been a serious problem.

The people were unfailingly polite and helpful, but the execution left something to be desired. I'd return to the hotel, but be extremely clear about my requirements before I arrived.

  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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hvugts, General Manager at Hotel Casa 400, responded to this review, March 21, 2014
Dear Mr Knight,

Thank you for sharing your review. We are happy to hear the room felt comfortable to you and the fact you reviewed the breakfast as delicious!

You were moved to another room for precaution matters. I’m sorry for this inconvenience and we didn’t meant to make you feel uncomfortable during your stay.

Gladly you’ve mentioned that you will return to Hotel Casa 400 in future. We will be happy to welcome you again! Don’t hesitate to contact me directly if you feel the need.

Kind regards,

Hans Vugts
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milano, Lombardia, Italy
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 17, 2014

Comfortable hotel, large and cleaned bedrooms, perfect breakfast, WiFi wherever, optimal price. I do not have nothing to add in order to complete the 200 demanded characters! I can only recommend this hotel to everybody!!!

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2 reviews
5 of 5 stars Reviewed March 9, 2014

It was a great hotel , nice welcome , fine room and very cozy and soft cheers.
Also located very good in the centrum from amsterdam.
I didn't went to the hotel restaurant but it looked fine and the prizes also were reasonable.
The hotel is great for average students , young couples and groups off friends.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wavre, Belgium
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 6, 2014

Nice rooms
very good situation

but:
The Parking as to be paid extra .... (20€/24hr). We chose this hotel thinking it was a good solution for the parkings problems in Amsterdan ... a solution, but maybe not the most cost effective
the accoustic isolation is not very efficient.

  • Stayed March 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tbilisi, Georgia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 5, 2014

The staff is really friendly and helpful. Upon arrival, when we went to the room there was a personal massage on the LCD screen with our names wishing us a pleasant visit. We really appreciate this gesture. The rooms were clean, cozy and clean. Location was also fine and easily accessible with public transport. I highly recommend this hotel to anyone planning to visit Amsterdam

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Casa 400

Address: Eerste Ringdijkstraat 4, 1097BC Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#28 Business Hotel in Amsterdam
#31 Best Value Hotel in Amsterdam
#38 Family Hotel in Amsterdam
#51 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Casa 400 3*
Number of rooms: 151
Official Description (provided by the hotel):
Hotel Casa 400 is a unique brand new three star hotel in Amsterdam. The hotel offers many facilities for a pleasant stay. Service and hospitality are important factors at Hotel Casa 400 Amsterdam. You will feel more than welcome. All rooms are light and spacious and are equipped with free Wi-Fi, a flatscreen TV, a refrigerator and an en-suite bathroom. "Experience a reliable and creative hospitality at Hotel Casa 400!" ... more   less 
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Also Known As:
Casa 400 Amsterdam
Casa 400 Hotel

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