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“Mixed Experience” 3 of 5 stars
Review of Hotel Casa 400

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Hotel Casa 400
3.0 of 5 Hotel   |   Eerste Ringdijkstraat 4, 1097BC Amsterdam, The Netherlands   |  
Hotel amenities
Ranked #58 of 355 Hotels in Amsterdam
Certificate of Excellence
Houston, Texas
1 review
“Mixed Experience”
3 of 5 stars Reviewed March 19, 2014

My initial experience at checkin was positive, although slow. I had a complicated dual-reservation issue, and the hotel staff eventually managed to figure out how to combine the reservations. Everything went smoothly for the first five days of my stay. The room was comfortable, and the breakfast was delicious.

Starting the last few days of my stay, however, I was informed that I had to change rooms due to some sort of bug problem. No details were provided, and when I went to gather my belongings from a room that was supposedly "cleaned" somehow, it was clear nothing had been touched. Very mysterious. I was also required to surrender the suit I was wearing for cleaning. This made me nervous, and rightfully so. The next day the suit was returned, but packed into a plastic shopping bag and completely unwearable. The hotel staff apologized profusely and corrected the situation, but it left me without my suit for 48 hours. If I hadn't packed a backup suit, it would have been a serious problem.

The people were unfailingly polite and helpful, but the execution left something to be desired. I'd return to the hotel, but be extremely clear about my requirements before I arrived.

  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hvugts, General Manager at Hotel Casa 400, responded to this review, March 21, 2014
Dear Mr Knight,

Thank you for sharing your review. We are happy to hear the room felt comfortable to you and the fact you reviewed the breakfast as delicious!

You were moved to another room for precaution matters. I’m sorry for this inconvenience and we didn’t meant to make you feel uncomfortable during your stay.

Gladly you’ve mentioned that you will return to Hotel Casa 400 in future. We will be happy to welcome you again! Don’t hesitate to contact me directly if you feel the need.

Kind regards,

Hans Vugts
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,595 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
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English first
Milano, Lombardia, Italy
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 17, 2014

Comfortable hotel, large and cleaned bedrooms, perfect breakfast, WiFi wherever, optimal price. I do not have nothing to add in order to complete the 200 demanded characters! I can only recommend this hotel to everybody!!!

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2 reviews
5 of 5 stars Reviewed March 9, 2014

It was a great hotel , nice welcome , fine room and very cozy and soft cheers.
Also located very good in the centrum from amsterdam.
I didn't went to the hotel restaurant but it looked fine and the prizes also were reasonable.
The hotel is great for average students , young couples and groups off friends.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wavre, Belgium
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 6, 2014

Nice rooms
very good situation

but:
The Parking as to be paid extra .... (20€/24hr). We chose this hotel thinking it was a good solution for the parkings problems in Amsterdan ... a solution, but maybe not the most cost effective
the accoustic isolation is not very efficient.

  • Stayed March 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tbilisi, Georgia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 5, 2014

The staff is really friendly and helpful. Upon arrival, when we went to the room there was a personal massage on the LCD screen with our names wishing us a pleasant visit. We really appreciate this gesture. The rooms were clean, cozy and clean. Location was also fine and easily accessible with public transport. I highly recommend this hotel to anyone planning to visit Amsterdam

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Tehran
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed March 1, 2014

I stayed in casa 400 for 5 nights . The hotel is located out of the city center but it is near ( 5 minute walk) to the metro station ( Amstel station) which metro and trams can take you every where in 15 minutes. It is a clean hotel, not very beautiful. Rooms are average in size. There is nothing special in rooms ( no iron, no mini bar, no drinking water, nothing to clean your shoes). The breakfast is very limited in choices. There is no one to help you carry your baggages to and from the room. Staff try to give you information. Overall it is a godd 3 star hotel but nothing more.

Stayed February 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kolkata (Calcutta), India
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 27, 2014

A very nice place to stay while visiting Amsterdam.
I was recommended about this hotel by a friend of mine who had stayed there as well. Once I looked into this hotel I stopped looking for a place to stay in Amsterdam, it was perfectly located and is an excellent value for money. A pretty modern and quite place to stay near a very happening city. Would surely stay once again if I visit Amsterdam.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Casa 400

Address: Eerste Ringdijkstraat 4, 1097BC Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#27 Business Hotel in Amsterdam
#33 Best Value Hotel in Amsterdam
#38 Family Hotel in Amsterdam
#51 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Casa 400 3*
Number of rooms: 151
Official Description (provided by the hotel):
Hotel Casa 400 is a unique brand new three star hotel in Amsterdam. The hotel offers many facilities for a pleasant stay. Service and hospitality are important factors at Hotel Casa 400 Amsterdam. You will feel more than welcome. All rooms are light and spacious and are equipped with free Wi-Fi, a flatscreen TV, a refrigerator and an en-suite bathroom. "Experience a reliable and creative hospitality at Hotel Casa 400!" ... more   less 
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Also Known As:
Casa 400 Amsterdam
Casa 400 Hotel

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