I am a regular visitor to the Casa 400 as it is walking distance to the office I work from when in Amsterdam, and also walking distance to Amstel station which had good connections for getting to Schiphol. The rooms are clean and functional, staff are always friendly and breakfast is good. However, as previous reviewers have stated, it is in the middle of an area where there are building works which start at about 6.30 each morning which is fine when you are up anyway to get to work but not conducive to a lie in when on a break away. It's also quite some distance from the centre of Amsterdam, if you don't mind a 20 or 30 minute tram journey to the sights, then that would be fine but you are not going to get the cool vibe you would get further in...it's pretty soulless and there are not that many eating options close by.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for staying at Hotel Casa 400. First of all we would like to thank you for the fact that you took the effort to provide use valuable feedback. We would like to ensure that every feedback is taken serious and into consideration.
I am pleased to see that you experienced the breakfast and the cleanliness of the hotel room as very well. At Hotel Casa 400 we strive to keep our standards high, especially with regard to the cleanliness and food variety. Furthermore, I am glad to hear that you have experienced our staff as very friendly. We appreciate to hear this.
You pointed out you experienced some nuisance at 6:30 in the morning due to the construction. We are very sorry and we can understand this can be inconvenient when you would like to sleep in. However, the constructions you referred will be finalized in the coming weeks. As a result there will be no nuisance anymore.
Furthermore you pointed out that our hotel is quite some distance from the city centre and there is not much to do in the surrounding area of the hotel, especially with regard to diner options.
The part of Amsterdam which we are located as a hotel, namely the east of Amsterdam, is a very lively and upcoming area. We are sorry to hear you experienced differently.
Our Front office staff is very well informed about the environment of the hotel and also knows some very interesting places which you can visit during your stay at Hotel Casa 400. They are always willing to inform explain this to you and give some interesting tips, for example by our Mik in Oost map.
For our next visit we would like to invite you to come by our Front Office staff can inform you and hopefully let you experience the east part of Amsterdam.
Once again thank you for the feedback. In case you have any questions or remarks left, please do not hesitate to contact us.
We hope to welcome you again in the near future in our hotel!
Rooms Division Manager Hotel Casa 400
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.