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“good as it be” 2 of 5 stars
Review of Hotel Casa 400

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Hotel Casa 400
3.0 of 5 Hotel   |   Eerste Ringdijkstraat 4, 1097BC Amsterdam, The Netherlands   |  
Hotel amenities
Ranked #53 of 344 Hotels in Amsterdam
Hanoi/vietnam
Top Contributor
140 reviews 140 reviews
65 hotel reviews
Reviews in 54 cities Reviews in 54 cities
119 helpful votes 119 helpful votes
“good as it be”
2 of 5 stars Reviewed November 2, 2011

Staff is rude and not very helpful. Arrogant for doing nothing. Lasting impression were extremely poor- rubbish checking out system; never seen such organision!
Absolutely no remorse from staff, probably due to them being so confused by their checking out system! Might have been a different story if we were in our other very normal car, as undoubtedly this would have had substantial damage! Good first impression. Turned up early to be allowed to check in- room clean n bed comfy- adequate bathroom.
Not 1.9km from city- don't know how far but took us 1 hour to walk there and 1 hour to walk back, and noone tell us that there is a train nearby!

  • Stayed September 2011, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hvugts, Rooms Division Manager at Hotel Casa 400, responded to this review, November 8, 2011
Dear guest,

Thank you for your review at Tripadvisor, we take your feedback very seriously and thank you in advance for taking your time.

Honestly I am shocked to read about your review, especially concerning our staff and check out system. I am definately interested in details about your stay in last September, so I can take appropiate action.

I appologize for the inconvenience you suffered and I like very much to be in contact with you personally about this matter. I am not able to contact you directly, since I don't have your profile information, please contact me by info@casa400.nl or call me: +31-20-6651171 and ask for Bernadine Egbring, Rooms Division manager Hotel casa 400, I will be happy to assist you in person!

Kind regards,

Bernadine Egbriing
Rooms Division Manager
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1,235 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
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Turku, Finland
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 28, 2011

Hotel Is very smart and functional. Perhaps a bit clinical, Scandinavian feel is the right way to describe it. Taxi from the airport is around 45 Euros but train is an option to Amstel station.
Great location near Amsterdam Amstel train station (5min). It takes max.15 minutes to the down town but there are also lots to see at Amstel area. Unfortunately the nearest mall is quite far.
Staff was friendly. Rooms were clean. During my stay, hotel provided to guests free earplugs. Yes, you read it right. They gave to customers 2 pairs to avoid noise from the construction site next to the hotel.
WiFi is free and fast and TV works properly. Ice is available on every floor which is nice w/ drinks.
I stayed for business and our conference was held in Casa400.

Room Tip: avoid the construction site side of the hotel.
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  • Stayed October 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
5 of 5 stars Reviewed October 19, 2011 via mobile

Stunning, Nice room, great staff! Good breakfast with a lot of fresh fruit! We Will be back

  • Stayed June 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Erice, Italy
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 18, 2011

Rooms are very modern with excellent furniture and hi-tech amenities. Free wi-fi available in the room. Breakfast is not included in the price (which is a pity!) and it is over-priced if you wanna buy it there!
The Hotel is 5 mins walk from the metro and other 15mins ride to downtown.
The area is very residential and under construction (in April 2011).

  • Stayed April 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Top Contributor
89 reviews 89 reviews
58 hotel reviews
Reviews in 26 cities Reviews in 26 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed October 5, 2011

I am impressed by this three star product. Friendly and knowledgeable people behind the front desk. Minimalistic, light and bright public areas, a nice restaurant which also is used for breakfast and superb conference rooms. My room was specious and had all the things I need; a clean an practical bathroom, a huge and very comfortable bed and free WiFi.

The hotel is located just outside the centre but with excellent connections with public transportation to the rest of Amsterdam!

  • Stayed October 2011, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 1, 2011 via mobile

I stayed in this hotel in its opening days (May 2010) and it was a very good choice.
Very good staff, great rooms, just some minutes by metro from the downtown.
Loved particularly the HUGE desk all along the wall.
Definitely one of the best choices you can make if you want to visit Amsterdam. While most of the downtown hotels don't even have one bathroom per room, in Casa 400 the bathroom was almost the size of my entire parisian flat. :-)

  • Stayed May 2011
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCasa400, Public Relations Manager at Hotel Casa 400, responded to this review, October 3, 2011
Dear Sir/Madam,

I am very delighted to read your review, since you were staying with us during our opening days. These were very exciting and memorable days for us. Thank you for your positive words. We hope to meet again in future.

Kind regards,
Eline Gerdes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 30, 2011 via mobile

Average hotel. Average rooms. Free Internet. Convenient public transportation access. Location is approximately 3km from the city center. Around the hotel there is nothing to do. Stuff are helpful, but sometimes need to wait few minutes until they are vacant. Parking is 17.5 Euros, but from 9pm till 9am there are free parking outside.

  • Stayed September 2011
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCasa400, Public Relations Manager at Hotel Casa 400, responded to this review, October 3, 2011
Dear Sir/Madam,

Thank you for taking time to write this review. In case you would like to see another part of Amsterdam the Amsterdam Amstel district has some great places. Our tip is a walk alongside the Amstel river and a stop at Kaap Kot. Kaap kot offers a magnificent view over the Amstel river. Besides it is possible to experience Amsterdam by canoe from there. Every last Sunday of each month the event ‘Pure Markt’ will be held, a nice market presenting different biological products. In the direct environment there is a variety of nice restaurants. In case you will visit us next time, we love to show you this great part of Amsterdam. Thank you again for your review.

Kind regards,
Eline Gerdes
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Additional Information about Hotel Casa 400

Address: Eerste Ringdijkstraat 4, 1097BC Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#26 Business Hotel in Amsterdam
#45 Romantic Hotel in Amsterdam
#50 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Casa 400 3*
Number of rooms: 151
Official Description (provided by the hotel):
Hotel Casa 400 is a unique brand new three star hotel in Amsterdam. The hotel offers many facilities for a pleasant stay. Service and hospitality are important factors at Hotel Casa 400 Amsterdam. You will feel more than welcome. All rooms are light and spacious and are equipped with free Wi-Fi, a flatscreen TV, a refrigerator and an en-suite bathroom. "Experience a reliable and creative hospitality at Hotel Casa 400!" ... more   less 
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Also Known As:
Casa 400 Amsterdam
Casa 400 Hotel

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