Staff is rude and not very helpful. Arrogant for doing nothing. Lasting impression were extremely poor- rubbish checking out system; never seen such organision!
Absolutely no remorse from staff, probably due to them being so confused by their checking out system! Might have been a different story if we were in our other very normal car, as undoubtedly this would have had substantial damage! Good first impression. Turned up early to be allowed to check in- room clean n bed comfy- adequate bathroom.
Not 1.9km from city- don't know how far but took us 1 hour to walk there and 1 hour to walk back, and noone tell us that there is a train nearby!