We checked in at 9.30 am on Saturday, November 4. Room not ready as expected. To fill in time we did a canal cruise. Room was ready after 2 pm. Very basic/no frills/standard room WITH BATH. Very difficult to get out of the room door, just as well no emergency exit required. Reported to front desk for reporting to housekeeping. Still difficult. As you know this Hotel serves 'hot' breakfast only. For our 2 breakfast mornings, we were first into the room. Only hot food was hard boiled egg. The other items were not hot (are they ever?). No prunes, bircher muesli. NO TOASTER. On the Sunday we did a tour and when back at about 3 pm our room still not cleaned. Back downstairs to wait for the housemaid to do room. Left husband resting in the lobby whilst I went for a sightseeing walk. After 4 pm room done and we discovered that milk and soft drink we had placed in an 'ice bucket' on a bench had been removed. Advised reception who told me to let housekeeping know the next morning. Very difficult to obtain ice (they have no ice machine and will only provide a small glass full of ice - we used the rubbish bin as ice bucket). We booked a shuttle to the Airport through the hotel which was handled efficiently. The hotel 'takes all credit cards' but apparently not Amex. We liked the security door system. The bed was a small double with the usual doona/duvet. We had to have window open (noisy Saturday night) and feet/arms out from cover and still too hot to sleep. Also we both had bad problems after 2 nights. Actually when we arrived in Singapore (via Heathrow) we were taken off the 'plane in wheelchairs. Hotel in Singapore had an excellent massage chair which helped a lot in our recovery (will do separate review)







