I had booked a room at the hotel but had to cancel as I ended up at Hospital.
We e-mailed the staff who were very helpful and considerate.
Even though we had booked at a lower rate which excluded any changes or refunds, due to the circumstances they looked at changing to a different date (which unfortunately did not work) and then they refunded our money which they were under absolutely no obligation to do.
We would certainly stay there at the next opportunity.
Tony n Val
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- Also Known As:
- Ambassade Hotel Amsterdam