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“Exceptional service, beautiful rooms” 5 of 5 stars
Review of Ambassade Hotel

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Ambassade Hotel
4.0 of 5 Hotel   |   Herengracht 341, 1016 AZ Amsterdam, The Netherlands (Jordaan)   |  
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Hotel amenities
Ranked #6 of 345 Hotels in Amsterdam
Basel
Top Contributor
80 reviews 80 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
30 helpful votes 30 helpful votes
“Exceptional service, beautiful rooms”
5 of 5 stars Reviewed March 9, 2013

I was lucky enough to stay here on a business trip. The staff is the most friendly and helpful I have encountered anywhere. The rooms are beautifully furnished in reproduction 17th Century furniture. Everything isvery clean, and very well designed for creature comforts. The heated floor in the bathroom was my favorite thing. There is a good, fast internet connection with a strong signal. The location is excellent for anyplace you want to go in Amsterdam, and there are many shopping and dining options nearby. Breakfast is also outstanding: eggs to order, smoked fish, fresh breads and pastries, excellent cheeses, meats...oh my. There is a "library" lounge room with a gorgeous tall-case clock and display case of ceramics. Not cheap accommodations, but at the Ambassade you get what you pay for.

Room Tip: This hotel is an assemblage of ten (!) 17th-century touwnhouses, so every room is different. I had a...
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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687 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
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Genève
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 7, 2013

I’ve stayed at the Ambassade Hotel for 3 nights during a business congress. From the first moment I’ve stepped into the hotel I was warmly welcomed. The hotel is a fully renovated old house from Amsterdam, next to the “cannal” and really near the city centre.
The neighborhood is very calm and the hotel it’s absolutely outstanding. I was upgraded to a superior room with very nice views. The room had a lot of space, a huge bed and a huge bathroom with both, shower and separate bathtub.
Service at the hotel was flawless, from the reception that was always willing to help and inform, to the breakfast, which was delicious. A full variety of breads, hams, cereals, eggs, all of high quality.
I do recommend this hotel if you are looking a very nice place to stay in Amsterdam.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 5, 2013

Excellent hotel in a quiet area right by a canal, but very handy for everywhere you would want to visit. Staff exceptionally helpful and friendly. We had a wonderful room with canal view and balcony. The Koan Float tank experience is very nice, and hotel guests get a discount. If on a leisure trip, we highly recommend the evening dinner cruise with the Blue Boat company - a delightful experience. Also, the Anne Frank House is certainly worth a visit.

Room Tip: Room 15 seems to be the only one with a balcony, although others have canal views too.
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hartford, Connecticut
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 27, 2013

This was probably my favorite hotel on our trip through Europe. Beautiful location right on a canal in the 9 streets area. Perfect spot for wandering about shopping, eating or just taking in the city. The staff is beyond helpful with everything you might be interested in. They rent bikes there at any time of the day or night, are great about helping with where to go and what to do, and were extremely responsive when we complained of a scent that seemed like a sewer backup and immediately moved us to a different room. They didn't even have us wait at all while someone came up to see what was wrong or anything. We weren't perfectly happy, so they moved us without us asking at all. Decor in the rooms is a gorgeous mix of historic and modern chic. Brunch is also fantastic and you can have a cocktail in the beautiful living room area overlooking the canal. Spring for a canal view room, totally worth it.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 11, 2013 via mobile

Excellent staff - very polite, informative and great recommends. The hotel was in a perfect location, close to the centre and on a beautiful canal. I was with 4 friends and this hotel was perfect - very clean, lovely bathrooms and 24 hour too service!

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed February 3, 2013 via mobile

This hotel would have to be one of the best I have stayed in and I am particularly fussy about accommodation. We were so lucky to secure their only apartment which was very large, had its own entrance, separate from the hotel and was beautifully decorated. Right from the start when we started emailing them to make the booking to the final checkout everything went smoothly. The staff are certainly an asset to the hotel and make the overall experience a joy. The location on the Herengracht is amazing and we had the most wonderful view of the canal. We didn't actually have breakfast there but we did have room service twice, the food was always really hot, and was delicious. We have relatives in the Netherlands and they were amazed by the size and quality of our accommodation. We will definitely stay here again. Thank you everyone at the Ambassade we had a wonderful time and would love to return again someday.

Stayed January 2013, traveled with family
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 26, 2013

I stayed for 2 nights in November for a conference I was attending at the RAI. The hotel has a great boutique feel to it and the rooms whilst on the small side provide a good sized desk to work from and well equipped bathrooms. The wifi was very hit and miss so connecting a tablet, smartphone etc is not always successful. There are cables in each room for connecting laptops but even then I found the Internet was slow the majority of the time.

Breakfast was fantastic, fresh breads and pastries served at your table with a great continental buffet selection. Hot items are available to order from the staff and the service was very quick.

I didn't have any time for sightseeing but did walk to the restaurant recommended by the staff on the first night and found a very nice street with plenty of bars and restaurants to suit every taste.

I'd stay again for a leisure trip but the lack of wifi and slow internet really puts me off for business.

Room Tip: Ask for a room away from lifts and main stairwells.
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ambassade Hotel

Address: Herengracht 341, 1016 AZ Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Jordaan
Amenities:
Business Center with Internet Access Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Spa
Hotel Style:
#1 Family Hotel in Amsterdam
#2 Spa Hotel in Amsterdam
#4 Luxury Hotel in Amsterdam
#14 Romantic Hotel in Amsterdam
#16 Business Hotel in Amsterdam
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Ambassade Hotel 4*
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Also Known As:
Ambassade Hotel Amsterdam

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