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“Perfect mix of historic and modern chic” 5 of 5 stars
Review of Ambassade Hotel

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Ambassade Hotel
4.0 of 5 Hotel   |   Herengracht 341, 1016 AZ Amsterdam, The Netherlands (Canal Ring (Grachtengordel))   |  
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Ranked #7 of 356 Hotels in Amsterdam
Hartford, Connecticut
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Perfect mix of historic and modern chic”
5 of 5 stars Reviewed February 27, 2013

This was probably my favorite hotel on our trip through Europe. Beautiful location right on a canal in the 9 streets area. Perfect spot for wandering about shopping, eating or just taking in the city. The staff is beyond helpful with everything you might be interested in. They rent bikes there at any time of the day or night, are great about helping with where to go and what to do, and were extremely responsive when we complained of a scent that seemed like a sewer backup and immediately moved us to a different room. They didn't even have us wait at all while someone came up to see what was wrong or anything. We weren't perfectly happy, so they moved us without us asking at all. Decor in the rooms is a gorgeous mix of historic and modern chic. Brunch is also fantastic and you can have a cocktail in the beautiful living room area overlooking the canal. Spring for a canal view room, totally worth it.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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962 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (254)
Date | Rating
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  • French first
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English first
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed February 11, 2013

Excellent staff - very polite, informative and great recommends. The hotel was in a perfect location, close to the centre and on a beautiful canal. I was with 4 friends and this hotel was perfect - very clean, lovely bathrooms and 24 hour too service!

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed February 3, 2013 via mobile

This hotel would have to be one of the best I have stayed in and I am particularly fussy about accommodation. We were so lucky to secure their only apartment which was very large, had its own entrance, separate from the hotel and was beautifully decorated. Right from the start when we started emailing them to make the booking to the final checkout everything went smoothly. The staff are certainly an asset to the hotel and make the overall experience a joy. The location on the Herengracht is amazing and we had the most wonderful view of the canal. We didn't actually have breakfast there but we did have room service twice, the food was always really hot, and was delicious. We have relatives in the Netherlands and they were amazed by the size and quality of our accommodation. We will definitely stay here again. Thank you everyone at the Ambassade we had a wonderful time and would love to return again someday.

Stayed January 2013, traveled with family
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
43 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed January 26, 2013

I stayed for 2 nights in November for a conference I was attending at the RAI. The hotel has a great boutique feel to it and the rooms whilst on the small side provide a good sized desk to work from and well equipped bathrooms. The wifi was very hit and miss so connecting a tablet, smartphone etc is not always successful. There are cables in each room for connecting laptops but even then I found the Internet was slow the majority of the time.

Breakfast was fantastic, fresh breads and pastries served at your table with a great continental buffet selection. Hot items are available to order from the staff and the service was very quick.

I didn't have any time for sightseeing but did walk to the restaurant recommended by the staff on the first night and found a very nice street with plenty of bars and restaurants to suit every taste.

I'd stay again for a leisure trip but the lack of wifi and slow internet really puts me off for business.

Room Tip: Ask for a room away from lifts and main stairwells.
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vietnam
Level Contributor
55 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed January 21, 2013

I live in Amsterdam and in the process of moving apartments so I stayed at the Ambassade for a few nights and for two reasons, the first is that my Mother stays here when she visits and second its the best hotel in the city, its close to central, its on the Herengracht which is one of the main and nicest canals in Amsterdam. The hotel is within the '9 streets' where you can spend sometime looking at the assortment of shops and many places to eat and drink. The Ambassade is spotlessly clean, the breakfast is fantastic, the staff are very helpful and very professional, the rooms are excellent and the rates are good considering where the hotel is positioned.

If you are on a short or long visit to this wonderful city, then the Ambassade is perfect.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 12, 2013

My family stayed here for two nights recently and I have to say it rates as one of the best, if not the best hotel, I have stayed in. The staff were so helpful and polite and nothing was too much trouble for them. The rooms were tastefully decorated and clean and spotless. Our room over looked the canal and was located in a central position in the city. I would definitely stay here again if I come back to Amsterdam.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed January 5, 2013

I recently stayed here for a few nights with elderly parents. Apart from the great location, fabulous rooms and decor, and sumptuous breakfast, what makes Ambassade stand in a league of it's own is the quality of service from the staff. Enquires for directions to the local post office were met with an offer by the reception staff to package and post the items on my behalf, without any surcharge. When we mentioned we were headed to the Van Gogh museum, the same staff sold us tickets (again without any surcharge) then and there, telling us we would avoid lengthy queues at the museum: we walked straight past about 200 people and straight in as a result! These were many other instances of genuinely friendly and wonderful service.

The rooms were a delight, definitely ask for canal views. If the full breakfast is too much (it was for us), there are any number of cafes along the canals for a coffee and pastry in the morning. The receptionist did say we could ask for a half breakfast, although the breakfast staff, while providing it, did indicate this was not normally done.

This is definitely going to be my regular hotel for weekends in Amsterdam!

Room Tip: Ask for a canal view
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  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ambassade Hotel

Address: Herengracht 341, 1016 AZ Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Canal Ring (Grachtengordel)
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Spa Suites
Hotel Style:
#1 Family Hotel in Amsterdam
#3 Spa Hotel in Amsterdam
#5 Luxury Hotel in Amsterdam
#8 Romantic Hotel in Amsterdam
#15 Business Hotel in Amsterdam
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Ambassade Hotel 4*
Number of rooms: 57
Official Description (provided by the hotel):
Over the years, the Ambassade Hotel has expanded considerably. Starting with just one canal-side building in 1953, it now has 57 hotel rooms distributed among 10 of these buildings. Eight of these canal-side homes are on the "Herengracht" canal, while two others are located on the "Singel" canal. Other buildings are in use by the Ambassade Hotel too, but for other purposes: a few houses further along the Herengracht is the hotel's Float & Massage Centre known as Koan Float and 150 meters further along the Singel canal you will find the hotel's conference room. Except for the building at 335 Herengracht, all the canal-side buildings are physically interconnected. So as not to unnecessarily damage the original character of these canal-side homes, small sets of stairs and landings can be found at various places in the halls and in some of the rooms themselves to bridge the differences in floor elevations between the buildings. Over the years, two lifts have been installed, making all rooms easily accessible. The Ambassade Hotel has a bar and restaurant/brasserie that specializes in the classical French kitchen. The canal houses have been carefully restored to maintain their authentic character and all rooms and suites have been stylishly furnished and decorated. The furnishings are predominantly Louis XV/XVI style with the use of colorful fabrics and in all rooms and public areas you will find original paintings by artists from the famous Cobra movement. ... more   less 
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Also Known As:
Ambassade Hotel Amsterdam

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