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“Did not end up staying and they stole my money.” 1 of 5 stars
Review of Hotel Cordial

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Hotel Cordial
3.0 of 5 Hotel   |   Rokin 62 - 64, 1012 KW Amsterdam, The Netherlands (Red Light District)   |  
Hotel amenities
Ranked #274 of 343 hotels in Amsterdam
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Did not end up staying and they stole my money.”
1 of 5 stars Reviewed November 6, 2013 via mobile

Booked this hotel on their free cancellation booking where you pay a small bit more so that we could pay when we got there. Decided about 3 hours later that we would book a nice 5 star hotel (Convent Hotel Amsterdam which was amazing, friendly and didnt take my money!). When cancelled they took double the amount of the stay from me and told me there was nothing they could do. A month and a half later thanks to to expedia and my bank I got it back. Terrible customer service and very rude, they even had the cheek to hang up on us when asking why they had taken my money. The manager seemed to change depending on who they could play their games with to try and keep my money. Appalling.

  • Stayed November 2013
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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278 people have reviewed this hotel

Traveler rating
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    85
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 30, 2013

The location was fabulous. Walking distance to pretty much everything. Trams and buses at easy access. Room was so tiny, bathroom was minuscule, no coffee, but you could buy a cup downstairs for 2 euro, breakfast was expensive. Room was spotless and the bed was comfortable, staff were quite friendly. We found it very expensive for what we got. Would probably not return.

  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 24, 2013

The staff was very friendly and helped us a lot. Hotel has been renovated in 2013 and everything is new. There is an elevator to the rooms. Beautiful suite, comfortable bed, clean shower, delicious continental breakfast. Also a kettle in the room. Near the Dam Square, Central station, museums, shopping streets and coffee shops, so everything is by walking-distance. I highly recommend this hotel, and enjoyed my honeymoon in Amsterdam.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halstead, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 17, 2013

The hotel itself is pretty basic, but perfectly functional.
The rooms are very modern and clean, but a bit on the small size if you are staying more than a couple of days. The wardrobe in particular was far too small - maybe ok in the summer, but not when the cooler weather starts.
The shower room also was a little on the tight side, but again perfectly clean, with fresh towels each day.
In common with far too may hotels, there was no space in the shower room for our wash bags, and (for the women) why is there never a mirror above the desk ?

As other reviewers have noted, the location is fantastic, so practically all of central Amsterdam is within walking distance

Room Tip: The street outside the hotel can be quite noisy at night from traffic, so a room at the back is reco...
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  • Stayed October 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
karratha
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
Reviews in 24 cities Reviews in 24 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 3, 2013 via mobile

Was booked into some apartments, when we arrived we were advised they had closed... Found accommodation at cordial hotel.. Rooms are very small but comfortable, very clean.. Hotel has elevator - big bonus.. All in all, pretty good

  • Stayed October 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TORONTO
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed October 3, 2013

Great location with tram in front of Hotel. A 10 minute walk to Dam Square. Very clean and modern rooms, Staff very nice and helpful. Didn't get breakfast but lots of cafes, restaurants around with supermarkets near by 10 min waking,. Area safe. The Hotel behind the pedestrianized shopping street. Very quiet rooms no noise. Value very good. ABout 20 minute to Central Station.

Room Tip: Stay here, great location and value for money
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  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Amsterdam
1 review
3 of 5 stars Reviewed September 29, 2013

good hotel but the rooms are too small and no breakfast so you must pay for this
but the location for this hotel is very good because it's very near to the DAM square its only 3 minutes walking to reach thier

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Easytobook.com

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Additional Information about Hotel Cordial

Address: Rokin 62 - 64, 1012 KW Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Red Light District
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #274 of 343 hotels in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Cordial 3*
Reservation Options:
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Also Known As:
Cordial Hotel Amsterdam

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