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“Budget price but great service” 4 of 5 stars
Review of Ibis Amsterdam Centre Stopera

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Ibis Amsterdam Centre Stopera
3.0 of 5 Hotel   |   Valkenburgerstraat 68, 1011 LZ Amsterdam, The Netherlands (Binnenstad)   |  
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Ranked #95 of 345 hotels in Amsterdam
Musselburgh, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Budget price but great service”
4 of 5 stars Reviewed July 24, 2013

Let’s be clear, this is a budget hotel so if you are looking for luxury you should look away now. For everyone else this hotel was a great find, really cheap and very clean. The family room we had was basic but modern and had everything we needed including a few UK TV channels on the LCD screen. The beds were large and extremely comfy with clean linen and towels every day. The on-suite toilet and shower was modern but more of a pod than a room, although it did have a (somewhat underpowered) hairdryer which was useful. Our room faced onto the courtyard and was on the first floor but was quiet despite us having the window open (if possible ask for a canal side room as they have a great view over the canal at the back of the hotel). We also had air condition which was quiet on the low setting but a little noisy on the higher setting, but this didn't detract from the room in any way. The 3 of us slept extremely well each night despite the outside temp being very high. We were there for 4 full days and had absolutely no complaints.
A significant plus is the staff, from the moment we arrived to the moment we left, the service from the team was great, far exceeding our expectations. I've been in 4 and 5 star hotels where the staff have been far less attentive. For example, on the first morning my wife's wedding ring fell into the sink plug, I spoke to reception and someone came up to the room within 5 minutes and managed to return the ring, no fuss and no problem. On the second day we couldn't get the TV to switch on. Once again within a couple of minutes one of the team came up and had the TV working, he then showed us what we were doing wrong (user error) but was pleasant throughout, despite it being very much our fault.
We never tried the breakfast so can't comment on the food but the café/restaurant was always busy in the morning so must have been ok. We went to a local Hema shop just around the corner which served very nice bakery type goods at rock bottom prices. Next door to that was a bagel shop which was a little more but again, excellent. On the negative side the street that the hotel was on was a little run down in places but you can see work being done to improve things. We never felt unsafe though and the main route into the city centre was adjacent to the hotel. On our last day we were able to put our luggage into a locked storage area next to the reception which meant we didn't have to take anything with us until we were ready to leave for our flight that evening.
All in all I would recommend this hotel and would happily re-book; a great budget price for a great family hotel.

Room Tip: Ask for a room at the back of the hotel, away from the main road, ideally facing the canal. Bikes c...
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisStopera, General Manager at Ibis Amsterdam Centre Stopera, responded to this review, July 25, 2013
Thank you for your very kind words. Very much appreciated and my team will be delighted to hear that you enjoyed yourselves and have remarked and appreciated our services. Look forward to welcoming you back. Kind regards, Peter Holierook.
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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Ottawa, Canada
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 23, 2013

We only stayed one night at the Ibis Stopera, before embarking on a bike and barge tour. Although it was a little difficult to find, it is actually quite well located, within walking distance of many of Amsterdam's main attractions. The front desk staff are courteous, and the rooms are typical of the Ibis chain, with a comfy bed, large shower, and a window that opens ( a definite plus for those who enjoy fresh air).
We did not have breakfast at the hotel, but chose instead to try a sweet little sandwhich shop about a block away that is run by two sisters; the service is a little slow, but the atmosphere is charming.
We were particularly pleased to discover that the Ibis Stopera is within walking distance to the mooring location of the cycle tour barges, which allowed us to have a leisurely morning and still make it to the boat in time to sail.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisStopera, General Manager at Ibis Amsterdam Centre Stopera, responded to this review, July 25, 2013
Thank you for taking teh time to write your kind review. It is good to read that the service of our staff en the quality of the hotel is highly apreciated. Hope to may welcome you again during your next visit to Amsterdam. Kind regards, Peter Holierook.
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Columbus, Ohio, USA
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 20, 2013

Overall my stay was great. This was my first time to Amsterdam and my boyfriend and I were happy with ibis. As a note, we had the do not disturb on the door and the house keeping staff knocked while we will in the room. We did not respond, and the staff proceeded to enter the room. My boyfriend spoke with the front desk regarding this and they took action immediately! Not only did they continuously apologize, but the manager called us later to apologize again and removed the room charge for that night from our bill- and we did not ask for this!! Mistakes happen, and how ibis handled it was great. I would stay at this and other ibis properties in the future- this was a great value and great customer service experience. This location was near a grocery store so we saved a TON by eating most meals from the store. You were walking distance from most sights like Rembrandt square and other busy spots. I would with out a doubt stay here again!!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisStopera, General Manager at Ibis Amsterdam Centre Stopera, responded to this review, July 22, 2013
Thank you for your very kind words. Very much appreciated and my team will be delighted to hear that you enjoyed yourselves. Look forward to welcoming you back. Kind regards, Peter Holierook.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
india
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 18, 2013

Stayed at Ibis Stopera for 4 nights in July. They had taken care to accommodate our request for a canal view room. The room itself was good and clean and the staff helpful and friendly. Location of the hotel is good and one can walk to any side of the city. We walked down to most attractions.
It would be good for them to get electric kettles in the rooms. Overall, a nice place to stay. Book early to get good rates.

Room Tip: Ask for a canal view room.
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  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisStopera, General Manager at Ibis Amsterdam Centre Stopera, responded to this review, July 22, 2013
Thank you for taking the time to write a review. I am delighted that you enjoyed your stay and look forward to seeing you again in the near future. Kind regards, Peter Holierook.
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hong kong
Top Contributor
69 reviews 69 reviews
68 hotel reviews
Reviews in 58 cities Reviews in 58 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed July 15, 2013

I must confess that I have never been a big fan of Ibis hotels. Small, poorly equipped rooms, rooms in poor condition and / or noisy, uncomfortable beds, rude staff often characterize Ibis hotels. The Ibis Amsterdam City Stopera could not be more different from this description. Not only by Ibis standards rooms are relatively large. They are also very clean and well appointed with a large desk (overlooking the neighbouring canal which is very nice) and an extremely comfortable bed - which is really a surprise in an Ibis hotel. The fact that the hotel is probably relatively recent certainly helps - maintenance has often been an issue with Ibis hotels - but for not staying at an Ibis hotel for quite some time I also realized that the management of the chain certainly did efforts to improve the image of the chain. Staff was very helpful and professional. I didn't have breakfast at the hotel; therefore I cannot opine on it. I consider the Ibis Amsterdam City Stopera as a very decent option and would certainly not object to returning again on another business trip.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisStopera, General Manager at Ibis Amsterdam Centre Stopera, responded to this review, July 17, 2013
Thank you for your very kind words. Very much appreciated and my team will be delighted to hear that you enjoyed yourselves. Look forward to welcoming you back. Kind regards, Peter Holierook.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rishon Lezion, Israel
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 15, 2013

good place to stay in amsterdam. we stayed 3 nights in july and was not disappointed with anything. very basic clean standart room with minimal decoration, only for sleeping it is o.k. The entire hotel staff was friendly, and helpful. Located on a quiet side street very convenient walking distance to many attractions, shopping & restaurants. good deal for the money

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisStopera, General Manager at Ibis Amsterdam Centre Stopera, responded to this review, July 16, 2013
Thanks for your review. I’m glad you have a good stay with us. See you on your next trip. Kind regards, Peter Holierook.
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Newcastle upon Tyne
Top Contributor
81 reviews 81 reviews
20 hotel reviews
Reviews in 31 cities Reviews in 31 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed July 14, 2013

The hotel was just what we needed for a 3 night citybreak. It is very clean throughout. The entire staff were friendly and professional.The room was compact and the ensuite very good. The bed was particularly comfortable. The breakfast was very good value and there was an option to eat outside in the courtyard which we would have done had it not been foe the smokers.
The luggage storage facility was especially useful because our departure was late afternoon and we could enjoy an extra morning without having to carry bags around.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisStopera, General Manager at Ibis Amsterdam Centre Stopera, responded to this review, July 16, 2013
Thank you for your very kind words. Very much appreciated and my team will be delighted to hear that you enjoyed yourselves and have remarked and appreciated our services. Look forward to welcoming you back. Kind regards, Peter Holierook.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Amsterdam Centre Stopera

Address: Valkenburgerstraat 68, 1011 LZ Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Binnenstad
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#82 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ibis Amsterdam Centre Stopera 3*
Official Description (provided by the hotel):
The Ibis Amsterdam City Stopera hotel is ideally located in the city centre, a few minutes from the Stopera Opera House, Dam Square, Rembrandtplein and Waterlooplein. Easily accessible by public transport or by car. ... more   less 
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Also Known As:
Ibis Amsterdam City Stopera Hotel Amsterdam
Accor Amsterdam City Stopera

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