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“Great Hotel and staff. Average room.” 3 of 5 stars
Review of Delta Hotel Amsterdam City Centre

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Delta Hotel Amsterdam City Centre
3.0 of 5 Hotel   |   Damrak 42-43, 1012 LK Amsterdam, The Netherlands (Dam Square)   |  
Hotel amenities
Ranked #309 of 344 Hotels in Amsterdam
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
“Great Hotel and staff. Average room.”
3 of 5 stars Reviewed March 5, 2014

We arrived amsterdam at late evening without booking any hotel room there. Walk in to the hotel and asked for the rate and viewed the room, we agreed to stay for two nights with reasonable price being it close to all the attractions and shopping places.

The staff was very friendly and helpful. We got the room 440 where the view is Damrak street. Room size is quite big for my family of three. Old hotel decoration but the bathroom is quite big with bathtub.

The only problem faced by us was the shower head cannot be pulled out and the water heater didn't work the second morning we were there.

If you are looking for a hotel with great location (few minutes to central station and other famous attractions in amsterdam) and wouldn't mind about small things for hotel room, then this is the place for you.

Stayed March 2014, traveled with family
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494 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
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English first
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 26, 2014

GOOD-
The hotel is in PERFECT location, a few minutes from central station, a few minutes to the top attractions, a few minutes from the red light district, a few minutes from everything you want to see when visiting Amsterdam.
The staff at the hotel were friendly and very helpful. We had a few issues which they were happy and efficient in helping us resolve.
You had to hand your 'key card' for your room back in at reception when leaving the hotel which we found was a safe things to do so there was no risk in losing it (as you only got given one card)
The heating in the room worked well, a little to warm as we woke up one of the nights we were there sweating
BAD
The window of our room was single pane where the wood was rotting around it. Also the street noise of a night time with it being in such a lively location was heard when trying to sleep etc.
We asked for a triple room, we practically got a double with a random other single bed stuck in it.
The room was carpeted. This was covered in dark sticky stains so id advise to not take your shoes off, take slipper/socks to walk around your room in.
The safe in our room didn't work :/ so we had to take it upon us to lock our personal and valuable belonging into our cases with a padlock.
The breakfast in the room consisted of, bread to toast, ham, cheese, cornflakes, and a choice of juice!

You get what you pay for. This hotel suited us when we went as we didn't spend a lot of time in it, just to sleep and then getting ready and that is it.

Room Tip: Just dont stay here! If you are wanting a good nights sleep ask for a room not at the front of the...
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  • Stayed February 2014, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 26, 2014

Absolutely disgusting hotel. I've stayed here twice, once in 2008, once in 2012.

2008 wasn't too bad, by no means great - the room we were given had a window that wouldn't shut on the first floor with easy access if somebody climbed onto the canopy above the restaurant. We dared not leave any valuables in the room under any circumstances. Shower head was broken so water sprayed all over WC whenever showering and when 3 people are sharing a room that becomes an issue! Overall would give that stay 2/5 stars.

2013 stay was the worst joke of a stay known to man. We only returned because of the location and price but it was a huge mistake. The room given to 3 of us this time was half the size of the room given in our previous stay. The carpets were burned and filthy. The bathroom had mould everywhere, the shower curtain was disgusting and there were bugs all over the bathroom. The bedsheets clearly hadn't been changed since the previous occupier and the hotel refused to change them insisting they were clean. The worst was to come, whilst in the room one evening TWO MICE appeared from near the walls somewhere and were happily scurrying around our bedroom whilst we were all in utter shock. Once they disappeared, you could hear them scurrying above the roof tiles, in the walls and everywhere. We reported this to reception and they weren't fussed at all. They said there wasn't anything they could do and that as it's part of an old terrace block, mice were infesting all the buildings in the block. They refused to move us, refused to refund our money and this is certainly the last time I will ever go there. What an absolute joke of a hotel.

  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Brisbane, Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 1, 2014

We should have asked our money back when found that there were excrements in the toilet and on the shower curtain...! We asked for a triple room and they joined three mattresses together with God knows what assumption.... Enough said... stay away from this health hazard!

Room Tip: Don't go there
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  • Stayed March 2013, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blackpool, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 30, 2014

This was our 2nd stay at this hotel. And will definitely be returning for a 3rd. Very accomodating friendly staff. Great room, big window to took out and very clean and comfortable,. Which is the most important I think. Brilliant location for the price. Couldnt really ask for a better location. Breakfast had all the continental usuals plus scrambled egg, boiled eggs, etc, so plenty choice to get yourself ready for the day. Think some of the reviews are unfair...Hey its no 5 star but for the location you cant moan....if you want all the marble, huge deluxe rooms and all that jazz then quiet simply pay more ....cant really think of anything bad to say about it for the price.....shower was not the best but did the job. Great for a cheap and cheerful few days break and a trip is what you make it after all......and in Amsterdam there is so much to do, shouldnt really be in the hotel too much. Thanks to all the reception and hotel staff. Looking forward to our next stay.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 29, 2014 via mobile

Top location! Right opposite Dam square and down the road from Central train station. Good for a weekend away with the boys! Ignore their website which says recently updated, it looks as if nothing has changed there since the late 60's! The breakfast was the biggest disappointment but there's a greasy spoon cafe about 5 doors down which did a full English for €4.50

Stayed February 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 23, 2014 via mobile

Probably the worst hotel I've stayed at in the Netherlands. The location was the reason I booked this hotel, & I thought it was a 3 star, more like 3 out of 10. My room & bathroom was really small & clearly hadn't been cleaned very well. Just wish I'd read other reviews before booking. Wouldn't even book the Dogg here!!!

  • Stayed January 2014
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Delta Hotel Amsterdam City Centre

Address: Damrak 42-43, 1012 LK Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Dam Square
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #309 of 344 Hotels in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Delta Hotel Amsterdam City Centre 3*
Number of rooms: 50
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Also Known As:
Amsterdam Delta Hotel
Delta Hotel Amsterdam
Delta Amsterdam
Delta Hotels Amsterdam

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