My first impression of this hotel is location - superb. Just a short walk to reach museums and 2 main trams. Otherwise, it easy to look for some local restaurants, fruit...etc. Staff from this hotel is super friendly and welcoming always ask to help us something. Room square is reasonable and nice decor. I required a double bed, they put 2 single beds together made us uncomfortable with a sheet. Aircon did not work in my first day, it was fixed after 3 times helping from staff. The exchange rates of this hotel was really poor, much lower than bank rate. Generally, location and staff of this hotel gave us a pleasant stay for 4 nights but I couldn't give high appreciate for service.