This hotel has a good location, everywhere is within walking distance and we felt safe when out at night (2 female travellers). The hotel is a 5 mins walk away (max) from Dam square, Rembrant place and the red light district.
The conceige gave us a map on the first day, pointed out the main places and explained how to get there - which was very useful.
Rooms are very quite as they face onto a cental atrium - where the check in desks, etc are. So there is no road noise.
The majority of staff were really friendly and helpful.
Rooms are comfortable, there were marks on the furtniture from wear and tear. But they were clean and safe.
Liked the heated floor in the bathroom.
The negatives are: -
Rooms have no natural light or fresh air due to patio doors opening onto the atrium.
The faux balcony has a gap either side, unsafe for small children.
They were refurbing the fitness centre and restaurant - I think we should have been told this BEFORE we arrived at the hotel.