I found the staff to be very informative and knowledgable about the Amsterdam area. The restaurant was very nice and the Buffet in the morning was well equipped. With your choices of pretty much everything under the sun. If they didn't have it there they the staff would make every effort to get it. The Hotel is situated just off the downtown area which is quieter, but still within walking distance to the Anne Frank house, Van Gogh museum, Red light district, and diamond houses. I highly recommend this hideaway Hotel.