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“great hotel, good service” 5 of 5 stars
Review of Banks Mansion

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Banks Mansion
4.0 of 5 Hotel   |   Herengracht 519-522, 1017 BV Amsterdam, The Netherlands (Rembrandtplein)   |  
Hotel amenities
Ranked #6 of 344 Hotels in Amsterdam
Antwerp
2 reviews
4 helpful votes 4 helpful votes
“great hotel, good service”
5 of 5 stars Reviewed July 31, 2010

great hotel at an excellent location.
I stay here a lot and love the fact that the Rembrandt square is around the corner for my night-life.

the receptionists are very nice, especially Nina was my favourite.
I see a complain about their taxi's but i used those a lot and they are very professional, fixed prices everywhere and almost limo like.
they even brought my cellphone back for free once.

the rooms are nice and I like the living room concept they have downstairs, where there is an open bar and internet area.

  • Stayed July 2010, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,410 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (305)
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English first
New York City
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 29, 2010

Don't let the free minibar and lobby snacks and drinks overwhelm the fact that this is a 4 star hotel pretending to be a 5 star. Canal facing rooms lack view on all floors due to foliage on trees - save the money and face the side street. Rooms on small size, even for Europe and the reception staff is adequate - not terribly professional. When asked if they could change a 50 Euro note, the response was "we don't make change". At the right price, this is a very nice four star hotel - certainly not the 5 star they wish to be.

  • Stayed July 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 21, 2010

If you don't want to get ripped off don't use their taxi services, had a chat with the cab driver who was quite grudgeful towards many Amsterdam hotels that forced him to swindle. It's on commission basis and you'll pay it anyway. Fething at least 5-8000n euros a year at least - siphoned of between management. The rest of the Hotel is wonderful.

  • Stayed June 2010, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
Reviews in 22 cities Reviews in 22 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed July 13, 2010

Before booking this hotel I read and reviewed many Trip Advisor comments on this property, all I can say is that all the positive comments are 100% correct! What a fabulous botique property. This was a real gem of a hotel and I would reccommend it all who visit Amsterdam. Firstly and foremost are the staff - during our stay Kiki and Nancy were the greatest of hosts. As soon as you walked in you were met with a genuine smile and a willingness to make you feel at home. In a business sense I have not experienced this in Europe or the UK before. You immediately feel like a friend and not a guest. The rooms are spotless and have all mod cons. Yes they are of a European size (smaller than what is on offer in Asia/Pacific/USA) but everything you need or what want is included and for most items with-in the accommodation rates. There are very few hotels where your mini bar (replenished daily) is included in the rate, as is wireless internet, and where evening drinks (huge choice) is included (free) and a fabulous breakfast is included. This is a special hotel in so many many ways. Having highlighted all the included offerings free (well this is really with-in the rate structure) at the end of the day for me it comes down to the staff and they are simply the best - I would reccommend Banks Mansion to anyone coming to Amsterdam, my only concern is that the property gets too popular and I can't get a room here next time I visit Amsterdam!! Enjoy your stay here I reckon it would be impossible not too!

  • Stayed July 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alcoa
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 8, 2010

This hotel was a welcomed relief after 25 hours of traveling. The staff was very friendly, and we were surprised by an upgrade to a suite. This room was wonderful, with a very large living room and separate bedroom. The bathroom was large with a big whirlpool tub and separate glass shower. Everything was included. We had wonderful views of the canal,as well as the street. The staff gave us a wonderful recommendation for dinner at an Italian restaurant within @ 3 minutes walking distance. The king bed was comfortable. The buffet breakfast was excellent and was included in the price also. The hotel was also in a great location, and within walking distance to all the main attractions and great restaurants. The staff were consistently helpful and gracious. When we return to Amsterdam, we will stay here again.

  • Stayed June 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barcelona, Spain
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 29, 2010

I was very impressed with the Bank Mansion hotel, The service was excellent the room and the whole concept of the hotel was great, We enjoyed ourselves very much during our stay in Amsterdam.
A big Thank you to Kiki, Ellen and the girls at the reception desk who were very friendly and helpful
A 10/10 experience for me, and I will definitely stay at the Banks Mansion on my next visit to Amsterdam, and I will be sure to recommend the Banks mansion to my friends & colleagues.

  • Stayed June 2010, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 20, 2010

This was our 4th trip to Banks Mansion, and the very high standards are still in place.
The secret of the hotel is The Manager and The Team who work there. The Front Desk are always helpful, pleasant, caring and always say hello. The rooms are excellent with a pillow choice now!. Breakfast is always very well run by a lovely lady who goes out of her way to make sure you have a good start to the day. The design of the hotel is excellent and a lot of time and trouble is taken on how the hotel looks. The Home from Home is so welcome after a long walk round the city. A great idea.
This hotel is miles ahead of most hotels in service and standards.
A Real Gem.!

  • Stayed June 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Banks Mansion

Address: Herengracht 519-522, 1017 BV Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Rembrandtplein
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#3 Family Hotel in Amsterdam
#4 Luxury Hotel in Amsterdam
#5 Romantic Hotel in Amsterdam
#12 Business Hotel in Amsterdam
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Banks Mansion 4*
Number of rooms: 51
Official Description (provided by the hotel):
Exceptional Hospitality Founded on the concept of personalization our goal is to ensure that everything about your stay suits you. The intimacy of the hotel allows for greater personal attention, incredible service and an eye for detail by our staff. As a guest of Banks Mansion, at any given moment you are entitled to enjoy all of the beverages and appetizers offered to you in "The Living" along with complimentary breakfast, complimentary private in-room bar, complimentary in-house movies, complimentary Internet-access in our business corner and 24/7 free premium WiFi. ... more   less 
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Also Known As:
Banks Mansion Hotel Amsterdam
Banks Mansion Amsterdam

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