In no uncertain terms, Banks Mansion was an absolutely stellar experience! We were a family of 3 (mom, 18 yr. old & 20 yr. old) in two rooms (one deluxe dbl w/ partial canal view) and (one deluxe single with canal view) for 6 nights. Rooms were spacious enough (given European standards), bathrooms w/ rain showers & hand showers(no bathtubs), hairdryers & toiletries provided, great air-conditioning and unlimited free mini bar (including alcoholic drinks). The breakfasts are generous, smoked salmon, cheese, meats, cereals, breads & pastries, fruit, yogurt, scrambled eggs, bacon, sausage with the addition of being able to order eggs & omelets, pancakes and french toast. The "Living Area" has free bar for alcoholic & non-alcoholic drinks and 2 computers for free internet access 24/7. Papers and magazines are provided and it's very comfortable to just be able to sit and relax before or after heading out for sightseeing. In addtion, they provide snacks (ranging from bread, olive spreads & nuts to sushi to pastries) every afternoon.

It is perfectly located, easy to walk to just about everywhere! But most importantly was how friendly, warm and helpful the staff was at Banks Mansion! Every restaurant they recommended was great, directions provided to everything. I cannot recommend this hotel highly enough, whether traveling as a family (kids 10 & up) or as a couple, it was a most welcome respite to many European hotels.

What a fab place. It is as described. Its in a good location to be away from too much hustle and bustle but near enough to walk to anything. Lovely air conditioned room. Free drinks, snacks and internet. Great breakfasts. The staff can't do enough for you. Not cheap but well worth splashing out on for the perfect stay in Amsterdam.

This hotel is very nice, especially in regards to its location. Being located on the southern part of Herengracht, it is close to everything. So, this is defenitely a strong point for this hotel.
As far as cleanliness and styling, this hotel gets good marks. The rooms have a modern business feel that isn't formulated like many large hotels. The lobby has a nice bar with complimentary cokes, water, juices, snacks, etc. Breakfast was especially enjoyable with a full menu and a chef to make omellets, pancakes, and the like.
The customer service is very good for a 3* hotel although, one of the night clerks was somewhat overbearing when it came to getting a water from the mini bar.
Definetly has more of a 5* feel than 3*. We got a nightly rate of 199 euros which I thought was very reasonable considering the location and amenities. A lot of people have knocked this hotel on the price but I don't think their complaints have much merit. All things considered such as location, service, and amenities, I highly recommend this hotel to small families, couples, and business traverlers alike.

Booking direct with the hotel gives you the best rates, but they are well worth it for a fab hotel in a great location.

can't recommend it highly enough, we had a great stay and the staff were really helpful