It all looks very chic , but then it is quite new with some good design ideas . We had 2 rooms . The hairdrier in both was broken . There were big shower rooms but if you put the soap in the grill tray it falls through on the floor every time ! Difficult to get a good nights sleep because the radiators make popping noises every 30 seconds . The walls are thin someone wearing high heels was trotting around on a tiled floor above or at 6.30 am every day which was a nuisance .They are happy to let you struggle with your luggage . 2 main receptionists , 1 very helpfull and friendly the other had a " I cant be bothered " look about her .

Went to Banks Mansion at the end of January 2005, and it was the perfect choice. The friendly and capable staff knew all the best places to go in the area. The breakfast was wonderful and free! You could order your pancakes or omelette to go with your toast, cereal, sausages, eggs and bacon- the works! The free bar in the room, and the open bar in the lounge meant that you could have a few drinks before going out (or coming back in!), and there was always something to nibble on. Not only were the beds super comfortable, which made it a real effort to wake up in the mornings, but they even had a pillow menu so you could choose your pillow. The shower/steam room with eucalyptus was very soothing and relaxing after a hard day's shopping. The location was excellent - the Dam square is only a 10 minute walk away. I would definitely go back!!

We picked this hotel because we'd read good reviews. It's not cheap and we didn't go for the basic room. The first thing we noticed was that the room was not that clean, the bathroom bin was not emptied ( and was full of horrible things) and we only had a tiny bit of toilet roll!!!!
We didn't get the slippers that the website says you get and whilst the fridge in the room was restocked they didn't replace the things we drank most of - diet coke!. The toilet roll ration continued for the whole 4 nights - we ended up stealing some from the toilets in the bar. The free bar sounds good but .... we both drink red wine and would go out for an evening meal and a walk and arrived back about 10.30 to find no red wine left! They don't fill up the free bar quickly and if you happen to have people staying in the hotel who drink wine by the goldfish bowl - you've no chance! The walls of the rooms were also very thin, we were kept awake by the people next door who came in late and started on the mini bar. We also had a non smoking room that smelt of stale ciggies for the whole 4 nights, even our clothes smelt of it! The hotel is only ok -we didn't get back the extra price in the so called freebies! The breakfast was ok but by day 4 became boring! I'm not planning to stay here again - better bargains to be had. It's very close to he floating flower market (2 mins) if you are looking on the map - so the location is good (bur it's close to many cheaper hotels). I didn't find the staff that friendly either - although I did hear one of the receptionists sharing his "drug experiences" with another Brit - not my scene I'm afraid.

Just returned from a weekend in Amsterdam. After reading the reviews from this site about the Banks Mansion we expected it to be good but it far surpassed our expectations.

The rooms were of a very high standard with lots of added extras which made it a pleasure to return to after a hard days shopping!!!!. The staff could not have been more helpful, they were always on hand from the moment you book in to the moment you left and nothing was to much trouble.

With everything being complimentary from the breakfast to the drinks we can not recommend this hotel highly enough.

Stay here and see for yourself.