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“Fantastic location, Friendly Service, Good Value....” 5 of 5 stars
Review of Banks Mansion

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Banks Mansion
4.0 of 5 Hotel   |   Herengracht 519-522, 1017 BV Amsterdam, The Netherlands (Canal Ring (Grachtengordel))   |  
Hotel amenities
Ranked #10 of 356 Hotels in Amsterdam
W Yorks, UK
Level Contributor
39 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Fantastic location, Friendly Service, Good Value....”
5 of 5 stars Reviewed February 21, 2009

We stayed as a family (of 4) in two rooms for a three day city break. Apart from the fact that we requested adjacent rooms on booking and didn't get them when we checked in we thought this was a really great hotel. They did everything they could to resolve the rooming issue and managed to get us settled quickly. They allowed us to check in early and were happy for us to relax in the main lounge when we picked up our luggage later on in the day well after we had checked out. The inclusive breakfast was among the best I have experienced in any hotel worldwide and all the staff were extremely friendly and helpful. The rooms were comfortable with everything you could want. The very best part for me was the fully inclusive experience of the hotel - Nothing worse than getting to hotel bill to find numerous extras for nothing worthwhile. The open bar in the lounge was a real treat which created a very relaxed atmosphere for a pre dinner drink and/or nightcap. The location was perfect with trams linking every part of town just outside. Lots of good restaurants within walking distance. We will certainly go back and would strongly recommend this hotel.

  • Stayed February 2009, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,812 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (430)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
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English first
Cambridge UK
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed February 19, 2009

I stayed at 'Banks' for a four night period, reserving a canal view at a price of Euro159 per night. In my view the hotel provided good quality for this price, particularly in comparison to several other 4/5 star hotels in this city. Location is good, on the classy herengracht canal. The number 16 tram (and others) stops very near by. The free use of a small bar in the reception area is a nice touch as is the presence of a dvd player as standard in all rooms. The kitchen serves an ok breakfast but not formal dinner. However, given the multitude of options nearby this is not an issue. Room service is limited - from when I was there this seemed limited to some noodles and ice cream from a nearby vendor. My only gripe is the lack of free wi-fi - it is available for a price but given the concept of this hotel I would have expected no charge. Nevertheless Banks Manison will be a define option for me on return visits to Amsterdam.

  • Stayed February 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cork, Ireland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 23, 2009

My wife and I stayed at Banks Mansion for 5 nights over new years. From the moment we arrived, we felt extremely comfortable and welcome. Our room was not ready when we arrived (it was 10.30 in the morning!) but our bags were taken and we were shown to the refreshment area where we had a well needed drink. We then went for a stroll and came back an hour later and our room was ready. The room was small but the bathroom huge. It had everything you need, including the free mini-bar which is a great touch. The hotel itself is in the perfect location in Amsterdam. It is within walking distance of the city centre but just far enough away that it is that little bit quieter. You can also walk in the opposite direction and be at the Van Gogh Museum and the Rijksmuseum in 10 minutes. The best thing about this hotel, though, is the staff. All the staff we encountered (especially Nancy and Pamela) were friendly, helpful and knowledgeable. We hope to return to Amsterdam one day and when we do we will stay no-where other than Banks Mansion.

  • Liked — Staff, location, free bar& minibar.
  • Disliked — Nothing
  • Stayed December 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 22, 2009

I had a slightly 'rocky' start to my stay. I contacted the hotel twice, made the booking which they failed to confirm. The third telephone call made up for their mistake; upgraded room and a better rate!
After a direct flight from Sydney (35 hours) I very happy that their reception was friendly and efficient.
I was given a corner room overlooking the canal and street, plenty of space for Amsterdam, great bed and well furnished. (Spend a bit more to book a canal room.). The mini-bar is free and well stocked, a pleasant change from the prices of most mini-bars! They have a "living room" rather than a lobby, it has an open bar, coffee, nibbles all day and canapes from about 5.30pm, fire, plenty of lounges and arm chairs, Dutch and English newspapers and magazines. For a single traveller the friendly, low key atmosphere made it easy to strike up conversations with other guests. It has a perfect location 1.5 blocks from the Flower Market and 3 minute walk to the shopping precinct south of Dam Square. Breakfast is always included the rate, plenty of variety including eggs anyway cooked to order.
This hotel cares about making your stay, personal, warm and friendly, it was summed by the advice reception gave me when I asked the way to the Rijksmuseum; the most direct route is...; but if you have time walk here for great antique shops, here for fashion, try this coffee shop etc."
I won't stay anywhere else in Amsterdam!

  • Liked — The
  • Disliked — Nothing
  • Stayed January 2009, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 31, 2008

Stayed at this gem of a place over the christmas weekend and really enjoyed it. The location was very good, in the Southern Canal Belt which was close enough to all the major attractions without feeling too touristy, and the tram links were frequent and convenient.

After reading the previous reviews was actually prepared for a small closet room but the bedroom was pleasantly spacious and definitely one of the bigger ones I've seen in Europe. The complimentary minibar was a nice finishing touch, and the Living Room reception area, with a cheery fire and free flow of drinks and snacks, was a lifesaver for those cold Amsterdam afternoons..

All in all, a great place and would not hesitate in recommending to anyone

  • Stayed December 2008, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manhattan
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed December 2, 2008

I enjoyed my stay at the Banks Mansion very much. It's a mid sized hotel, about 40 rooms. My room was a canal view room on the top (fourth) floor. It was nice, albeit small. I was traveling alone, so the twin bed was fine, particularly comfortable with good pillows. The bathroom is very nice, and the shower head is a like a huge watering can.

The lobby has a sitting area, as well as a bar with cold drinks, a coffee machine, liquor, and some small snacks at all times. All is complementary as is the minibar in the room, which has several cold drinks and three spirits. There are two computers in the lobby for free internet use, and you get a free 50 minute wifi connection to a hotspot type internet service, which is much faster than the lobby computers. More time can be purchased. There are European outlets in the rooms and one UK outlet at the desk.

Breakfast was very good, and presented as described by the hotel.

The location was ideal. The hotel is on a canal in a nice area in the southern canal belt, close to the city center. It is walking distance from busy areas, but its block is quiet and subdued. Trams are close by--either a one minute or five minute walk--depending on which line you take. Taking the tram to the train station (and on to the airport) was very easy, but I had carry-on luggage.

A great hotel, highly recommended.

  • Liked — Charming, consistent, location and the free bar
  • Disliked — Nothing
  • Stayed November 2008, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra, Australia
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed November 22, 2008

I stayed here on two occasions, each for one night, on business. This is a top quality hotel in a great location in Amsterdam (right on one of Amsterdam's lovely canals). The staff were helpful, friendly and polite from the minute I walked in the door and till the minute I left. Not speaking Dutch is no problem as all the staff I spoke to have excellent English skills.

The room was tastefully and stylishly decorated. The bed was very comfortable, and the bathroom facilities were well presented and very clean. The room was typical size for European hotels, but I didn't actually feel cramped or cluttered, and the furnishings and decor were really attractive and created a pleasant atmosphere.

It is the little things that really make this place stand out. For example, there is a small minibar in the room - and it's completely included. There are spirits, beer, wine - all included in the price. Downstairs in the lounge, near reception, there is also a drinks/nibbles bar, from mid-afternoon onwards, where you can get free drinks and nibbles. No charge for anything - that includes more expensive drinks like Baileys, Tia Maria, etc as well as a range of wines, beers, and other spirits. There is also a nice selection of nibblies (cheese, crackers, nuts, olives).

The hotel provides two internet browsing stations in the lounge - and they're free to use, as well. And breakfast is also included in the room rate. Breakfast is great - a very good selection of cereals, fruits, cold meats, and some hot food (bacon, sausages) and they will make you your eggs however you like them (scrambled, fried, omelette etc). It really conveys a much more personal feel than most hotels in most big cities.

It's also quite conveniently located - about a 10 minute walk to Anne Frank's house (and the Prinsengracht area in general, which borders on the lovely Jordaan region, with lots of interesting shops, small streets, cafes), very close to the flower market, and the canal bus has a stop not too far away (fantastic option when you're too tired to do any more walking!)

Overall, this was a real find. I'd stay here again in a heartbeat. Nothing ever seemed too much trouble for the staff, and the quality and service were excellent.

  • Stayed November 2008, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Banks Mansion

Address: Herengracht 519-522, 1017 BV Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Canal Ring (Grachtengordel) , Rembrandtplein
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#7 Luxury Hotel in Amsterdam
#7 Romantic Hotel in Amsterdam
#13 Business Hotel in Amsterdam
#16 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Banks Mansion 4*
Number of rooms: 51
Official Description (provided by the hotel):
Exceptional Hospitality Founded on the concept of personalization our goal is to ensure that everything about your stay suits you. The intimacy of the hotel allows for greater personal attention, incredible service and an eye for detail by our staff. As a guest of Banks Mansion, at any given moment you are entitled to enjoy all of the beverages and appetizers offered to you in "The Living" along with complimentary breakfast, complimentary private in-room bar, complimentary in-house movies, complimentary Internet-access in our business corner and 24/7 free premium WiFi. ... more   less 
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Also Known As:
Banks Mansion Hotel Amsterdam
Banks Mansion Amsterdam

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