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“Full-service concept, what a nice Service!” 4 of 5 stars
Review of Banks Mansion

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Banks Mansion
4.0 of 5 Hotel   |   Herengracht 519-522, 1017 BV Amsterdam, The Netherlands (Rembrandtplein)   |  
Hotel amenities
Ranked #5 of 344 Hotels in Amsterdam
Porto Alegre, RS
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Full-service concept, what a nice Service!”
4 of 5 stars Reviewed July 19, 2014

Three days in Amsterdam: location makes a difference! specially if you have "full-service concept" as Banks Mansion offers: Drinks and appetizers offered in The Living.
Breakfast buffet in "The Kitchen" is a must! And more...complimentary use of private bar, wifi in the rooms and public area: GREAT!

  • Stayed July 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, July 23, 2014
Dear guest,

First of all, thank you very much for taking the time to write this review.

It is a pleasure to read that you liked to hotel and our unique concept as much as you did.

Did you know that we are trying to offer even more value for money by offering special offers exclusively on our own website. At the moment we have two museum-specials!

We hope to welcome you again in the future. For a possible future booking please visit our website for the best personal service, best available rate and our website only special deals.

With warm regards,

Esther Boers
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,368 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (294)
Date | Rating
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  • Dutch first
  • English first
  • French first
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English first
Melbourne, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 19, 2014

Wow, from the moment we set foot in this hotel it was fabulous. Clean, comfortable, great location, fabulous helpful staff, 24 hour bar all inclusive and a cheese platter at 5 pm every night ! What more could you want? I would highly recommend . Not forgetting the fabulous buffet breakfast !

Room Tip: We had the room with a canal view, I think it is a must when in Amsterdam !
See more room tips
  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, July 20, 2014
Dear guest,

Thank you very much for taking the time to write this amazing review. I am delighted to hear you have enjoyed your stay this much from the first moment on!

Thank you for recommending Banks Mansion to other travelers all over the world!

We would be happy to welcome you back in the near future. Please check our website for the best available rates.


With warm regards,

Esther Boers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 18, 2014

Me and my friend have just got back from staying at Banks Mansion for one night. Neither of us have been able to pick a fault at all. We were recommended this hotel by one of his friends, and are we glad that we stayed here!

The service was impeccable and the staff were very helpful.

I've just read some of the negative reviews on here and have no idea what they mean about loud noise in the rooms? Our room was on the Main Street, trams going past the window & we couldn't hear a thing.

Great location, walking distance to everywhere. I will only be staying here when I visit Amsterdam again!!

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, July 20, 2014
Dear guest,

Thank you very, very much for this “faultless” review! It is great to hear that one of your friends recommended Banks Mansion, and after your stay with us, you are recommending Banks Mansion to all travelers all over the world based on your own experience! Thank you very much for that.

We are already looking forward to the moment you will visit Amsterdam again!


With warm regards,

Esther Boers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Braunton, United Kingdom
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 17, 2014

We stayed for a long weekend. Staff were very friendly and helpful. Hotel was good, warm, clean, quiet, well kept.

The all inclusive drinks were good brands, the free wine and cheese was all good quality.

The only thing that I didn't like was the towels were rather small, they were OK but could have been better. That said there was a nice towelling dressing gown.

Breakfast was a good selection from a buffet, and cooked to order eggs etc.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, July 20, 2014
Dear guests,

Thank you very much for this great review! How nice to hear you thought the staff were very friendly and helpful and enjoyed the breakfast every morning.

We hope to be welcoming you back soon! Please check Banks Mansion’s website for the best available prices.


With warm regards,

Esther Boers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 17, 2014

Fantastic location, extremely warm and friendly staff, open bar....not much m,ore you can ask for. Enjoyed this place from the moment we set foot on the premises to the time we left. Cannot rate it highly enough !!

Room Tip: Choose a higher floor
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, July 20, 2014
Dear guests,

Wow! This is an amazing review! Thank you very much for writing this. I am so delighted you started with “home away from home”; this is what we try to achieve for every guest. We hope to be welcoming you “back home” in the near future!


With warm regards,

Esther Boers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England, United Kingdom
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 15, 2014

Had an absolutely fantastic time and would definitely recommend this hotel. From the helpful, friendly staff, the all inclusive policy (including decanters of gin, whisky and cognac and a coffee machine in the rooms as well as sweets, daily cheese and biscuits, soft drinks and alcoholic drinks downstairs). The breakfast was plentiful, and tasty.
For my part it was great to have everything included instead of a cheap deal that adds up.
The beds were comfortable, you could choose your own pillows, and the shower was a walk in one with plenty of room and had a steam function to it.
Anton-Jan on reception was great with recommendations and we only wish we were there for longer to try all of them. The two restaurants recommended were excellent.

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, July 17, 2014
Dear guests,

Thank you very much for taking the time to write this lovely review. I am happy to read that you have enjoyed all aspects of our full-service concept.

Thank you for the compliments towards Albert-Jan, I will share your lovey words with him. We hope to welcoming you back in the near future; then you can try some other restaurants he would recommend!


With kind regards,

Esther Boers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Redondo Beach, California
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 15, 2014

We joined up with our daughter and stayed here for 2 nights during June. After reading several reviews on tripadvisor I booked it. We were so happy with the hotel. The staff was superb and that being said for each person at the front desk. The all provided us with excellent recommendations of places to visit. The afternoon cocktail hour was wonderful after a day of sightseeing and the breakfast was just delicious. The location of this property is perfect and you can walk everywhere or take the tram which is located a few doors down from the hotel. They lock the front door at dark and buzz you in which is a good thing since there are so many people walking right by the hotel. The rooms are nice and clean and beds are comfortable.

Room Tip: We were on the 4th floor in the corner with a view of the river and it was perfect
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, July 17, 2014
Dear guests,

Thank you very much for writing this “fabulous” review! It is great to read about your great experience of Banks Mansion. I really hope to be welcoming you back in the near future!


With warm regards,

Esther Boers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Banks Mansion

Address: Herengracht 519-522, 1017 BV Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Rembrandtplein
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#3 Family Hotel in Amsterdam
#3 Luxury Hotel in Amsterdam
#4 Romantic Hotel in Amsterdam
#13 Business Hotel in Amsterdam
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Banks Mansion 4*
Number of rooms: 51
Official Description (provided by the hotel):
Exceptional Hospitality Founded on the concept of personalization our goal is to ensure that everything about your stay suits you. The intimacy of the hotel allows for greater personal attention, incredible service and an eye for detail by our staff. As a guest of Banks Mansion, at any given moment you are entitled to enjoy all of the beverages and appetizers offered to you in "The Living" along with complimentary breakfast, complimentary private in-room bar, complimentary in-house movies, complimentary Internet-access in our business corner and 24/7 free premium WiFi. ... more   less 
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Also Known As:
Banks Mansion Hotel Amsterdam
Banks Mansion Amsterdam

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