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“Loved the inclusive drinks and warm reception” 5 of 5 stars
Review of Banks Mansion

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Banks Mansion
4.0 of 5 Hotel   |   Herengracht 519-522, 1017 BV Amsterdam, The Netherlands (Rembrandtplein)   |  
Hotel amenities
Ranked #7 of 343 Hotels in Amsterdam
Fort Lauderdale, Florida
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
“Loved the inclusive drinks and warm reception”
5 of 5 stars Reviewed June 18, 2014

Fantastic top class Hotel! Centrally located in the canal district within just a block of Rembrandt square as well as the flower market and many other attractions like the RLD, Dam square and the museums. The room was very comfortable, the full bathroom was large with a huge tub with a separate large glass shower, we also had a separate 1/2 bathroom by the front entrance, 2 large comfy recliner chairs by the TV, large windows, super comfy bed - the slippers and bath robes were also a nice touch. The hotel has great Wi-Fi signal, the lobby is modern and also offers computers and ipads for people to use along with a fancy coffeemaker which prepares anything from Cappuccinos to Hot Chocolate, the lobby also had a beautiful fireplace, comfy chairs and plenty of magazines.

This is an all inclusive hotel - the rooms have 3 full decanters (Whisky, Gin and I believe Brandy) and a stocked mini-fridge with snacks, plus a 24/7 help yourself fully stocked bar at the lobby with a fridge full of Becks beer, wines, and liquors, lots of variety including Baileys and regular juice and drinks. To top it off they also offer a Happy Hour in the afternoon and serve cold meats, crackers, biscuits, cheese cuts and other accompaniments.

The staff is extremely professional and very helpful, they definitely made us feel at home. The breakfast (also included) was just as spectacular, they have a ton of variety including an omelette station, eggs any way you want them, lot of fresh breads, hams, cheeses, pancakes, more cheese, cereals, yogurts, waffles, fruits, bacon, croissants, OJ, and pastries, I don't think we could have found a better breakfast at a restaurant, and the breakfast staff was lovely and very accommodating.

We rented bikes from a local shop and had an amazing time exploring Amsterdam by bike, but the best part is that anytime we wanted to grab a drink or take a quick rest we could easily bike right back to the hotel since its so centrally located.

I loved the all inclusive concept! So refreshing and welcome! We most definitely will return to the Banks Mansion.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, June 30, 2014
Dear guest,

Thank you for taking the time to write this wonderful review.

It is a great pleasure to read that you would definetly visit Banks Mansion again. We are planning on a totally new foodconcept, including food and drinks of local Amsterdam suppliers and a new bar in the living for all those new snacks and drinks.

Please follow all our renewals on our new blog: blog.banksmansion.nl

To make sure you will receive the best personal service and best available rate please always book via our own website.

With warm regards,

Esther Boers
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,522 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (344)
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 16, 2014

Banks Mansion is a boutique hotel with many rare amenities. The welcoming staff is warm, knowledgeable and extremely professional. The common areas offer tea, coffee and alcohol in an environment consistent with your home where you can share experiences casually with other guests. Evening wine and cheese is a wonderful experience to relax after a day of visiting the sights of Amsterdam. Banks Mansion breakfast buffet is a perfect way to begin each day. I commend the staff and especially Willa at the front desk for all his assistance during our recent visit.

Room Tip: All rooms were great
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, June 18, 2014
Dear guest,

Thank you for writing this wonderful review and for all the compliments you give us.

Of course we would love to welcome you again in the future. To make sure you will receive the best personal service and best available rate, please book via our own website.

Want to stay up to date about Amsterdam and Banks Mansion? Please visit our brand new blog.

With warm regards,

Esther Boers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cary, NC
Top Contributor
66 reviews 66 reviews
41 hotel reviews
Reviews in 42 cities Reviews in 42 cities
118 helpful votes 118 helpful votes
5 of 5 stars Reviewed June 15, 2014

My wife and I stayed here for five evenings in June 2014. Overall Banks Mansion was first rate in almost every respect. Our canal view room was small (about 220 sq ft) but extremely well designed so that we had just enough space. Lots of extra goodies available: great breakfast buffet with made to order omelettes, evening spread of wine, sausage and local cheeses in the beautifully decorated living room, free adult and nonadult beverages downstairs and in the room 24/7. The only hitch was that a staff member was misinformed about the closing time of Stedelijk museum (1800 not 1700), but we will just catch that museum another time. Location is excellent, about 15 minutes on foot to the art museums and equally close to the historic center. There are a number of good restaurants in the neighborhood plus a great grocery store called Marqt (similar to Whole Foods). We were very pleased with our stay.

Room Tip: Ask for a canal view room both for the scenery and quiet.
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, June 18, 2014
Dear guest,

We were already delighted to read the title of your review, and we only feel better and better while reading your review! Thank you very much for writing these lovely words about your recent stay.

Of course we would love to welcome you again in the future. To make sure you will receive the best personal service and best available rate, please book via our own website.

Want to stay up to date about Amsterdam and Banks Mansion? Please visit our brand new blog.

With warm regards,

Esther Boers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 12, 2014

The Banks was a luxury hotel, the price was not the cheapest, but there was no extra charge for a full breakfast spread (including custom omelettes) decanters of alcohol in the rooms, wine and cheese every evening in the lobby as well as coffee, tea, water, soft drinks and snacks all day in the reception lounge. Nothing was forgotten.

Oh and the bed and pillows were amazing.

Room Tip: Ask for a canal facing room.
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  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, June 16, 2014
Dear guest,

Thank you for writing this wonderful review about the amenities and the very comfortable beds!

We hope to welcome you again in the future. To make sure that you will receive the best personal service and best available rate when booking, please use our own hotel website.

With warm regards,

Esther Boers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
bexleyheath
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed June 12, 2014

This hotel was for my partners birthday all i can say was perfect.The staff were excellent from the moment we walked in to arranging our return seats on our plane for the way home.The AI was great from the open bar in reception to the coffee machine and mini bar in the room.I notice reviews moaning about the cheese and breads tray "they are only nibbles" it's not about a full course meal that's for going out and exploring Amsterdam.Breakfast was lovely and well done to the lady that was cooking eggs omelette French toast and pancakes. Even for the health conscious there was something .such an enjoyable stay lovely hotel

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, June 16, 2014
Dear guest,

Thank you so much for this perfect review. We are honored.

We hope to welcome you again in the future. To make sure that you will receive the best personal service and best available rate when booking, please use our own hotel website.

With warm regards,

Esther Boers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
River Forest Illinois
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 12, 2014

We just completed a nine night stay with two rooms. The hotel lives up to the high expectations created by this website. Location is excellent and on two tram lines. You can walk to most destinations. Plenty of eating choices in the immediate area. The folks at the front desk were uniformly helpful. The amenities of free beverages through the day and the evening buffet are high quality. We had a street side room on the second floor and did not find ourselves bothered much by street noise. The rooms were plenty large enough. The breakfast was extremely well done and had ample variety. Our only complaints are that housekeeping was a bit lax in its thoroughness in cleaning up the bathroom and did not seem to clean the floor in the room during our stay and the shower did drain slowly. We would stay here again in a minute.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, June 16, 2014
Dear guest,

It is our pleasure to read that Banks Mansion lived up to the high expectations. Thank you for taking the time to share your experiences about the hotel and the staff, this is of course very helpful.

We hope to welcome you again in the future. To make sure that you will receive the best personal service and best available rate when booking, please use our own hotel website.

With warm regards,

Esther Boers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Laguna Niguel, CA
Senior Contributor
41 reviews 41 reviews
35 hotel reviews
Reviews in 33 cities Reviews in 33 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed June 11, 2014

We just returned from our second stay at the Banks Mansion and enjoyed it as much or more than we did eight years ago during our first stay. The location is great because you can walk anywhere from the hotel. Our room was a bit small but very comfortable. There is a living room off the lobby where guests are treated to free cocktails and snacks every evening. The included breakfast also is very good, and service is outstanding. You can't go wrong with a stay here.

Room Tip: The "deluxe" rooms are actually standard rooms and a bit small. You might want to go up in...
See more room tips
  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, June 16, 2014
Dear guest,

Thank you for taking the time to write this special review about your second stay after eight years! We are truly pleased to read that, after eight years, you have enjoyed the hotel as much as you did the first time.

We hope to welcome you again in the future. To make sure that you will receive the best personal service and best available rate when booking, please use our own hotel website.

With warm regards,

Esther Boers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Banks Mansion

Address: Herengracht 519-522, 1017 BV Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Rembrandtplein
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#5 Romantic Hotel in Amsterdam
#5 Luxury Hotel in Amsterdam
#9 Family Hotel in Amsterdam
#10 Business Hotel in Amsterdam
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Banks Mansion 4*
Number of rooms: 51
Official Description (provided by the hotel):
Exceptional Hospitality Founded on the concept of personalization our goal is to ensure that everything about your stay suits you. The intimacy of the hotel allows for greater personal attention, incredible service and an eye for detail by our staff. As a guest of Banks Mansion, at any given moment you are entitled to enjoy all of the beverages and appetizers offered to you in "The Living" along with complimentary breakfast, complimentary private in-room bar, complimentary in-house movies, complimentary Internet-access in our business corner and 24/7 free premium WiFi. ... more   less 
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Also Known As:
Banks Mansion Hotel Amsterdam
Banks Mansion Amsterdam

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