We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Wonderful Experience with Banks Mansion” 5 of 5 stars
Review of Banks Mansion

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Banks Mansion to your Saves list
Banks Mansion
4.0 of 5 Hotel   |   Herengracht 519-522, 1017 BV Amsterdam, The Netherlands (Rembrandtplein)   |  
Hotel amenities
Ranked #9 of 350 Hotels in Amsterdam
New York City, New York
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Wonderful Experience with Banks Mansion”
5 of 5 stars Reviewed May 4, 2014

We stayed at the Banks Mansion for two days prior to a river cruise. The staff there is helpful and nice. The breakfasts were good, the room clean. Wonderful atmosphere in the lobby and the open bar for drinks and soft drinks a very nice addition. My husband forgot his sport jacket at the hotel when we checked out for our cruise. The front desk bagged the jacket and put it in a taxi to our ship when we called. The jacket arrived safe and sound within a half an hour. Thank you Banks Mansion.

Room Tip: The nicest rooms face the canal but the rooms are small by US standards.
See more room tips
  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, May 8, 2014
Dear guest,

Thank you for this wonderful review!

Truly good to hear that your husbands sportjacket arrived safe and sound before you departed on the river cruise. We where of course glad to be of help. Hopefully you had a wonderful cruise.

We would of course love to welcome you again in the future. To make sure you will receive the best personal service and best available rate please book via our own website.

With warm regards,

Esther Boers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,632 reviews from our community

Traveler rating
    1,215
    317
    58
    24
    18
See reviews for
158
907
89
151
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (380)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Sydney, Australia
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
Reviews in 25 cities Reviews in 25 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed May 4, 2014

My husband and I had a wonderful stay at Banks Mansion in April 2014. We found the position of the hotel to be excellent - we were in easy walking distance to the Rijksmuseum and Museum Plein as well as to Dam square. A tram stop a very short distance away gave us full access to the whole city too.

The staff, without exception, gave excellent service and at all times made us feel as if meeting our needs was the only important thing that they had to do at the time. My husband was ill for a short period and nothing was too much trouble for them. Whatever we asked for was provided to us. Their restaurant recommendations were also spot on to our requirements.

The service is all inclusive. This means that we were able to help ourselves to tea, coffee, soft drinks, spirits, biscuits, etc in the lounge at any time of the day or night. At 4pm they serve a selection of wines and champagne and at 5pm they bring a selection of meats, cheeses, olives, etc to accompany the wine tasting. This made us really feel as though we were in a private home rather than a hotel trying to extract as much money from its patrons as possible. All drinks, both soft and spirits in our room were included too.

The free wi-if all through the hotel was also most appreciated and breakfasts had a full range of options including omelettes, etc cooked to order.

Whilst the rates may appear on the higher side, once you factor in the extras, we found Banks Mansion to be excellent value and would stay there again without hesitation.

Room Tip: We requested a canal view room which was noisy, but not so terrible that we couldn't sleep. In...
See more room tips
  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, May 8, 2014
Dear guest,

Thank you for writing this wonderful review and for pointing out that the staff made the difference for you. We would love to everybody experience our service, so it is a pleasure to read that you have enjoyed it so much.

We would of course love to welcome you again in the future. To make sure you will receive the best personal service and best available rate please book via our own website.

With warm regards,

Esther Boers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Curzay-sur-Vonne, France
Top Contributor
101 reviews 101 reviews
70 hotel reviews
Reviews in 52 cities Reviews in 52 cities
137 helpful votes 137 helpful votes
5 of 5 stars Reviewed May 3, 2014 via mobile

I shared my great experience at Banks Mansion hotel for 4 days and 3 nights. It was so amazing. The hotel was old-fashioned, historic and classic with light paint and luxury design. My room was spacious, warm with first class furniture and beautiful view. Although the bathroom was designed by white ceramic, it looked cold and little bit scary, but it was acceptable and clean.The hotel were also friendly, helpful and pleasant. I was very satisfied.

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, May 8, 2014
Dear guest,

Thank you for writing this review. It is a great pleasure to read that you found your stay amazing and found it a great experience.

We would of course love to welcome you again in the future. To make sure you will receive the best personal service and best available rate please book via our own website.

With warm regards,

Esther Boers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new york
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed May 3, 2014

I stayed here in the second week of April 2014 with my wife and parents and had an extremely pleasurable stay
1) the rooms are fantastic, comfortable luxurious and well sized
2) the location of the hotel is perfect. Central and next to a beautiful canal
3) the lobby area withe the wine and cheese in the evening is a great place to hang out, relax and socialize
4) the breakfasts are fabulous..not the standard run of the mill cereal and breads.. But with an omelette station

And the most fantastic thing... The staff of the hotel... I cannot appreciate enough their efficiency, willingness to help and pleasant demeanor.
Each of the staff members went above and beyond to make our stay comfortable; whether it was anything we needed in the room, calling a taxi or helping plan our day activities. I could tell that the staff was truly committed to making the guests as comfortable as possible...and to top it all they're all very smart and efficient....

Jacqueline , Willem and Laura in particular were super helpful..have not come across better professionals than them...Thanks a lot for making our stay comfortable... I look forward to retuning some day...
Cheers!!!!

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, May 8, 2014
Dear guest,

Wauw! “Look no further!!! It doesn't get any better” what a great way to start your review. We are honored.

We are also looking forward to your return in the future. To make sure you will receive the best personal service and best available rate please book via our own website.

With warm regards,

Esther Boers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed May 3, 2014

My sister and I had a very pleasant stay at this well located hotel. Staff were very friendly and helpful. This hotel is close to many of Amsterdam's attractions and to the tram stop. It was a good central location for exploring other cities in the Netherlands.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, May 8, 2014
Dear guest,

Thank you for this review. It is a pleasure to read that you and your sister had a very pleasant stay. Hopefully we can achieve a 5-star stay for a possible future stay.

We of course would love to welcome you again in our hotel. Please book via our own website for the best personal service and best available rate.

With warm regards,

Esther Boers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed May 2, 2014 via mobile

My daughter and I stayed here the first week in April. The hotel is fantastic. We loved it. The front desk people are very helpful and friendly. The breakfast is delicious . The wine and cheese in the afternoon was a great ending to a busy day sightseeing. The hotel is centrally located . We walked everywhere . Glad we stayed here!

Stayed April 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, May 8, 2014
Dear guest,

We are also glad that you have stayed with us! Thank you for this wonderful review.

We of course would love to welcome you again in our hotel. Please book via our own website for the best personal service and best available rate.

With warm regards,

Esther Boers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
fife
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 2, 2014

This is the second time I have stayed at this hotel whilst visiting Amsterdam. Excellent staff, breakfast and 'free' bar and room mini-bar. Five minute walk from 'Dam Square and Rembrandt Square and central to everything else. Only thing I would say is try and get a room which does not overlook the main street as it can be a little noisy into the late hours at weekends.This is where I will stay if I return to Amsterdam in the future.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, May 8, 2014
Dear guest,

Thank you very much for taking the time to write this great review!

We of course would love to welcome you again in our hotel. Please book via our own website for the best personal service and best available rate.

With warm regards,

Esther Boers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...

Been to Banks Mansion? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Banks Mansion

Address: Herengracht 519-522, 1017 BV Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Rembrandtplein
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#6 Romantic Hotel in Amsterdam
#7 Luxury Hotel in Amsterdam
#9 Business Hotel in Amsterdam
#12 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Banks Mansion 4*
Number of rooms: 51
Official Description (provided by the hotel):
Exceptional Hospitality Founded on the concept of personalization our goal is to ensure that everything about your stay suits you. The intimacy of the hotel allows for greater personal attention, incredible service and an eye for detail by our staff. As a guest of Banks Mansion, at any given moment you are entitled to enjoy all of the beverages and appetizers offered to you in "The Living" along with complimentary breakfast, complimentary private in-room bar, complimentary in-house movies, complimentary Internet-access in our business corner and 24/7 free premium WiFi. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Hotels.com, Orbitz, Cheap Tickets, EasyToBook, Priceline, Booking.com and Agoda so you can book your Banks Mansion reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Banks Mansion Hotel Amsterdam
Banks Mansion Amsterdam

Owners: What's your side of the story?

If you own or manage Banks Mansion, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.